酒店回复: Dear Value Guest,Warm greetings from Mercure Jakarta Simatupang.Thank you for taking the time to write a review about your stay at our hotel.We have read the positive feedback that is very motivating for all staff at our hotel to continue to provide the best service to all guests while staying with us. We are also happy because you have stayed comfortably and calmly until check out served by our staff sincerely.We look forward to welcoming you back on your next planned visit.Best regards,Hieronimus SupadmaFront Office Manager
酒店回复: Dear Mrs. Gupeihua Shirley,,Thank you for choosing to stay with us at Mercure Jakarta Simatupang and for sharing your experience. We are delighted to hear that you enjoyed the hotel and found our proximity to the nearby mall convenient for your dining needs!While we agree that Jakarta traffic can be a challenge, we are glad our location allowed you to find everything you needed within a short walk. We hope to welcome you back again soon for another pleasant stay.Warm regards, Guest Experience Team
酒店回复: Kepada tamu yang terhormat, Salam hangat dari Mercure Jakarta Simatupang..Terima kasih atas ulasan positif yang sudah Anda tulis melalui Trip.com platform reviews! Kami senang mengetahui bahwa Mercure Jakarta Simatupang memenuhi standar jaringan hotel dan menjadi pilihan yang baik untuk perjalanan bisnis. Kami berusaha menciptakan suasana yang nyaman dan profesional bagi tamu bisnis, dengan fasilitas yang mendukung produktivitas dan kenyamanan.Kami juga senang Anda menikmati pilihan sarapan dengan cita rasa lokal yang lezat—menjadi bagian dari pengalaman yang khas selama menginap di sini!Kami berkomitmen untuk terus memberikan layanan yang hangat dan profesional agar setiap tamu merasa dihargai.Meskipun lokasi kami lebih ideal untuk perjalanan bisnis, kami tetap berharap dapat menyambut Anda kembali untuk pengalaman menginap yang menyenangkan!Salam hormat,Hieronimus SupadmaFront Office Manager
酒店回复: Dear Mr.Weiweiyixiaohenqingcheng,Thank you for choosing Mercure Jakarta Simatupang and for sharing your feedback. We are glad to hear that our location was convenient for your needs.We appreciate your honest comments regarding the room size and our breakfast selection. We offer several room categories, including our Privilege and Suite rooms, which provide additional space for a more comfortable stay. Furthermore, our culinary team is constantly working to refresh our breakfast menu, and your feedback will help us focus on areas for improvement.We hope to have the opportunity to welcome you back and provide an even better experience.Warm regards, Guest Experience Team
服务不错 酒店有点年头了 比较旧 但这也没办法 对得起这个价格
服务非常好，前台人员很热情，总是面带微笑。位置也很便利。不过设施有些老旧了。
位置完美。离Lebak Bulus地铁站超近，去雅加达市中心特别方便。房间很不错，唯一的缺点是房间里没有吹风机。
非常干净的地方，位置也很好。员工很有礼貌，英语说得很好，所以没有语言障碍。
酒店整体还行。前台工作人员给了我一间已经被别人住的房间钥匙。服务很慢，表现平平。食物在平均水准之上。
不错的酒店，只是雅加达堵车比较厉害，旁边有路3分钟就有mall，吃东西挺方便的
符合这家连锁酒店的标准，出差的选择，旅游不建议，离主要景点较远。服务人员出乎意料的友善，早餐以当地风味为主，味道不错😊
谢谢您帮忙快速办理入住和退房手续。我的要求也得到了满足。非常感谢！
交通方便，房间面积不大，早餐一般
房间和卫生间都需要翻新一下了，我房间的空调也不是很给力。