4.6 分, 很好 99%推荐 卫生 4.7 环境 4.6 服务 4.5 设施 4.4

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全部 推荐 (278)待改善 (276)有图 (2)商务出差 (131)家庭亲子 (62)独自旅行 (40)代人预订 (0)情侣出游 (18)朋友出游 (21)其他 (6)
4.1

_cs58001173**** 点评专家

2026-05-01 00:00:00入住，2026-05-10 22:59:24发表| 商务出差 | 标准房间，带双人床和日床

赶早班机真的非常方便！门口就是公交站，2站就到，2欧元，10分钟一趟，凌晨3:43开始到0:33，能够满足所有时间段的去机场需求。 卫生不错，不足之处有两点： 1: 房间不提供饮用水，也没有烧水的壶，大厅有卖水的，一小瓶3.5-4欧元； 2: 周边没有其他吃饭的地方，酒店的餐厅菜式选择少，价格很贵。

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4.2

洋帆428 点评专家

2026-02-01 00:00:00入住，2026-03-01 13:42:02发表| 家庭亲子 | 双人床房，禁烟（Standard Room with 1 Double Size Bed and Daybed As Well As Nespresso Machine）

房间宽敞且干净，马桶和梳洗分间这点很好，但梳洗间唯一一个插座没有电，无法使用吹风机是不足。该酒店的便处是去慕尼黑机场近，出门坐635大巴2站就到了。

  • ：Dear Yangfan428,thank you very much for sharing your detailed feedback and for rating your stay 8.5 – we truly appreciate it.We are delighted to hear that you found your room spacious and clean, and that you appreciated the separate toilet and vanity area. Comfort and functionality are very important to us, so your positive remarks mean a lot.At the same time, I sincerely apologize for the inconvenience caused by the non-working outlet in the vanity area. This should absolutely not happen, and I fully understand how frustrating it must have been not being able to use your hairdryer. Please rest assured that we have shared this with our technical team to ensure everything is checked and functioning properly.We are pleased that our convenient location, just two stops from Munich Airport with bus 635, added to the ease of your trip.We would love the opportunity to welcome you back and provide you with an even smoother and fully flawless experience next time.Warm regards from Munich,Borys KalmykovGuest Experience ManagerNovotel Munich Airport

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4.0

chinadede 点评专家

2025-07-01 00:00:00入住，2025-09-24 10:41:01发表| 家庭亲子 | 标准双床房

作为德国的诺富特，卫生间淋浴设备和地漏疏通做的太差太差，马桶是坏的导致我们大包小包再把脏衣服穿身上换房间。酒店的道歉信也是醉了，怎么感觉像学习了我们的优秀风格。 酒店早餐非常非常好，很合口味，确实做到了牛奶多种分类和芝士多种分类。

  • ：Dear Chinadede,thank you for taking the time to share your experience at Novotel München Airport.We sincerely apologize for the inconvenience you encountered with the bathroom facilities and the broken toilet during your stay. This is certainly not the standard we strive to provide, and we regret that you had to change rooms under such circumstances. Your feedback is invaluable, and we have already shared your comments with our maintenance and housekeeping teams to ensure such issues are addressed promptly and do not recur.We also regret if our apology letter did not meet your expectations. Please know that we take every guest’s feedback seriously and aim to respond with sincerity and care.On a positive note, we are delighted that you enjoyed our breakfast offering, particularly the variety of milk and cheeses. We appreciate your kind words about this aspect of your stay.We hope to have the opportunity to welcome you back in the future and provide you with the flawless experience you deserve.Warm regards,Your Team at Novotel München Airport

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4.0

206039**** 点评专家

2026-02-01 00:00:00入住，2026-02-12 16:56:17发表| 商务出差 | 标准双床房

到慕尼黑机场办事，用携程搜一下附近的酒店，显示这家离机场200米，马上下单订房。然后再导航，就发现这个酒店原来距机场有3公里多。可能是网络问题导致的。马上联系携程去退，答复酒店不同意。

  • ：Dear Guest,thank you very much for taking the time to review your stay at Novotel Munich Airport.We are pleased that you found your overall stay to be "very good" and that you positively rated our facilities, cleanliness, service, and surroundings.At the same time, we deeply regret the confusion regarding the booking through the Ctrip platform. We understand that the incorrect information about the distance to the airport caused inconvenience. Unfortunately, we have only limited influence over bookings made through third-party providers, which can lead to misunderstandings during cancellations or rebookings. However, we take your feedback very seriously and will coordinate internally to prevent such misunderstandings in the future.We hope that you will give us the opportunity to fully satisfy you on a future trip to Munich – and that your stay will then completely meet your expectations. Kind regards, Your Novotel Munich Airport Team

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4.5

Smile_Jenay 点评专家

2026-05-01 00:00:00入住，2026-05-05 04:05:42发表| 商务出差 | 标准房间，带双人床和日床

很不错，前台小姐姐服务很好，大堂和餐厅一起，空间很宽敞。门口就是停车场很方便。商务出差预算有限，未能体验早餐。生意兴隆！

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