酒店回复: Thank you very much for taking the time to share such a detailed review of your stay with us. We’re delighted to hear that you were overall satisfied and that you appreciated the quiet atmosphere, the in-room amenities, and the view of the Shard’s spire.We’re especially pleased that our reception team made you feel welcome and that we were able to accommodate your early arrival with an immediate check-in—those moments can really set the tone for a trip, and we’re glad it worked out well for you.Thank you also for your honest feedback regarding room size, cleanliness, and our location. Your comments are valuable to us and help us identify areas where we can continue to improve. While we may be slightly removed from some major attractions, we’re happy to know the nearby subway made getting around convenient.We truly appreciate your balanced and thoughtful review and hope to have the pleasure of welcoming you back again in the future.Kind Regards,Katie Walsh Guest Service Manager
酒店回复: Thank you for sharing your experience with us. We’re glad to hear that you enjoyed our convenient location and the pleasant walk to nearby attractions, which is indeed a lovely way to take in the local British scenery.We appreciate your comments regarding the room size and our traditional English breakfast, and we hope it met your expectations. Thank you as well for highlighting the amenities note—your reminder about slippers and toothbrushes is helpful for future guests, and our front desk team is always happy to assist when these items are requested.We hope to have the pleasure of welcoming you again on a future visit to London.Kind Regards,Katie Walsh Guest Service Manager
酒店回复: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Front Office Manager
4.7分
高级甄选大号床房(带可转换单人沙发)
家庭亲子
房间干净，舒适，简单但是功能齐全，服务也非常好。
离地铁站很近，出行方便。 步行可达伦敦桥，威斯敏斯特等中心景点。
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酒店回复: Dear Guest,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alberto BiollinoFront Office Manager
房间干净卫生 虽然不大 有一张大床 两张小床 一家四口没问题 早餐相当好吃 服务也好 有一次性拖鞋可以跟前台要 还有小零食 房间每天4瓶水 不够也可以再给 有求必应 有健身房 还有个小游泳池 离地铁站走过去大概5分钟 旁边还有个小超市 买点儿水果 零食 水什么的很方便
住了3天，定的家庭房，大概1440/天
整体来说，住的算比较满意，房间确实不算大，但好在有水+饼干+咖啡提供，干净程度80分吧，但确实很安静，从窗户就能看到碎片大厦的尖尖
位置对旅游来说不算太优越，但好在地铁也比较方便，离所有的景点步行都有点距离（15分钟以上）
接待的前台都是英国人，还都挺热情，没啥歧视，需要点赞的是我们早上10点就到酒店了，然后直接给办了入住，并没有等到下午3点
地理位置还是不错的，离地铁站步行三分钟，步行到主要景点也在20分钟左右，可以沿途体验英伦风光。房间不算大，早餐就是传统的英式早餐。提醒一下，英国酒店都没有拖鞋和牙刷，需要问前台要
早上9点抵达酒店办理入住，但直到下午3点房间都还没准备好。
二楼客房层有股难闻的霉味，卫生间发霉，床单也有污渍，这让我的8天长途旅行非常不舒服和不愉快。
剩下3晚时我换了房间，并向工作人员反映了这些问题，但他们连一句道歉都没有。
房间正常
卫生：只要是卫生，台面上全是灰，住了九个晚上，后面发现身上有被虫咬的情况，穿了睡衣睡的，家里两位都发现一样的症状。让换床单被套后还是这样。
服务人员毛巾都擦地，就看着挺膈应。
地理位置还可以比较方便
环境：左上方在装修有点吵，关闭窗户隔音还好很多。
属于各方面优点都比较平衡的酒店。交通地理位置距离哪里都还比较方便，属于在伦敦性价比不错的酒店。房间也很整洁卫生。
两大一小住得很舒服，房间有空调，在伦敦为数不多的高温天气里面真的很重要！步行到伦敦眼和大本钟大约十多分钟，附近有巴士站和地铁站，交通便利。总体而言还是很满意👍
在英国价格和服务基本相符。入住时是ATTILA先生接待的，其态度温和耐心细致友好！定的本来是三张床的房间，价格比只有一张大床和一张单人床高，他不厌其烦的带着参观不同房间等，承诺给补送一张单人床。酒店早餐食物品种多尤其是慢火煎蛋火候恰到好处，设备齐全，就是餐座有点挤有时邻座起身挪动座椅会收到干扰。
房间干净，舒适，简单但是功能齐全，服务也非常好。
离地铁站很近，出行方便。 步行可达伦敦桥，威斯敏斯特等中心景点。
酒店地理位置绝佳，离各个景点都很近。离火车站也非常近，出行便利，周围餐馆林立，选择很多。然而，直到我们来了，第二张床才铺好，我们不得不打电话，而且清洁人员在没有敲门的情况下就闯了进来，这非常糟糕，因为我们当时可能正在换衣服，完全没有心理准备。泳池和桑拿很棒。前台员工也非常有礼貌。总的来说，是一次很棒的体验。