酒店回复: Dear Guest,Thank you for sharing your feedback with us. We truly value all comments from our guests as they help us improve our services and overall guest experience.I believe your concern has already been addressed by our team. Should you need any further assistance, please do not hesitate to reach us at (+6231) 6003 8888.Please be assured that we take every comment seriously and continuously work to enhance our services and guest experience. We look forward to welcoming you back again and providing a more seamless experience on your next visit.Warm regards,Shangri-La Surabaya
酒店回复: Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay at Shangri-La Surabaya and truly appreciate your kind words. We look forward to welcoming you back again soon for another memorable experience.Warm regards,Shangri-La Surabaya.
酒店回复: Dear dogking,Thank you for sharing your wonderful review and rating. We are delighted to hear that you had an enjoyable stay and that our services met your expectations. It would be our pleasure to welcome you back to Shangri-La Surabaya for another exceptional experience in the near future. Warm regards, Shangri-La Surabaya
第二次入住。设施稍微旧一些,服务一如既往的优秀。门口安保严格,每一个服务人员都和你热情的打招呼。房间每日清理。早餐很赞。周边有一个高档购物中心,里面有中餐馆,有一个美食街。购物,吃饭都很方便。
这家酒店奢华且装修精美,员工提供的服务水平是其他酒店无法比拟的。客房宽敞,健身房设施齐全。餐厅选择丰富,晚餐自助餐提供各种口味独特的全球美食。
西泗水地区的一家五星级酒店,设施非常好,房间相当舒适,浴室宽敞干净。有儿童游乐区,泳池区域很棒,既漂亮又阴凉。
香格里拉一如既往地是最好的酒店,我住的是豪华房。
这个酒店肯定不住第二次,给客户买了个礼品,放在房间居然被偷了。让他查监控拖拖拉拉,拖了好几天都没有查。最终麻烦客户给他打电话,结果他说让我们去他酒店看监控,监控不能发出来,这不是扯淡吗?我们已经回国了。这个酒店真的治安太差,在房间里面的包都能被翻,被偷。前台经理配合也不好,不直接面对这个事。最终结果是价值7750元人民币的黄金吊坠找不到了。
干净整洁,服务热情友好。泳池也不错。
传统的星级酒店,跟现在那些新式的酒店还是不太一样。设施装修啥的虽然都比较老了但是质量也还在的!服务没得说,肯定可以。价格上,觉得挺划算
在泗水香格里拉大酒店的入住体验从头到尾都非常出色。服务热情专业——每位员工都竭尽全力让我们感到宾至如归、备受关怀。
房间宽敞、干净,布置典雅,舒适与奢华兼具。我特别喜欢柔软的床上用品和贴心的便利设施。房间的景色也令人满意,城市风光宁静,在漫长的一天后让人感到放松。
早餐是一大亮点——种类繁多,从印尼当地特色美食到西式和亚洲菜肴应有尽有。泳池区和郁郁葱葱的花园环境让人很容易忘记自己身处繁忙的城市之中。
地理位置便利,靠近购物中心、餐厅和主要道路,但酒店本身却像一个宁静的世外桃源。
强烈推荐泗水香格里拉大酒店给任何寻求五星级体验和真诚热情款待的人。
服务非常好好,设施略有陈旧但是总体非常满意👍。
特别是携程,一如既往的给力!
这个是老牌的酒店,房间很大,整体设计和其他的香格里拉是差不多的,这边的早餐非常丰富,值得一试,房间打扫也很干净,到机场及市区都不远的餐厅。下次有机会还会再入住。
几乎完美,能打100分。如果非要挑剔的话,希望房间里能提供剃须刀。不过我也没去问前台,也许问了就能拿到吧……总的来说,非常满意!