It was a very bad experience. If I didn't call in advance, no one would come to clean the room every day. One day, I called ten times to ask for cleaning, but no one came even after waiting for four or five hours! This made me extremely angry! The hotel manager was very irresponsible. He didn't care about the customers and was often nowhere to be found at the front desk on the first floor. He always hid in the lounge to rest! The environment was also very poor. A two-star hotel that usually costs 1,000 RMB per day charged me 2,000 RMB during my stay, yet I had such a bad experience. It was extremely terrible.
房间设施、卫生、环境等都具有相当独特性及满意性。外部环境是一个非常好的公园……宁静中带着野天鹅的水池具备使人充满活力的感觉！
酒店位置优越,步行十来分钟，或在门口坐巴士2张可到天车站Richmond brighouse station, Richmond center.
401的大床房位于酒店走廊最西侧，房间形状不规则，很挤迫，弧形的墙全是窗户， 下午西晒严重。要求调换房间，前台回复说客满无法调配。
早餐能吃饱肚子，品种不多, 蛋饼和烤肠味道很一般。
房间连桌子没，要写字或用电脑只能蹲床边，wifi约等于无，前台冷脸不认识人，不打招呼，早餐简单到简陋，走到天车站大约15分钟，除了旁边是公园这唯一的清静优点，想不到其它值得点赞了。七八年前住过，那时候不这样，失望。
非常差劲的体验，每天如果不提前通知就不会有人来打扫卫生，有一天我打了十次电话让来打扫卫生 甚至等待了四五个小时都没有人过来打扫！这令我十分生气！酒店经理十分不负责任！不对客户负责 而且在一楼的前台经常看不到他 总是躲在休息室里休息！环境也非常的差劲！平日价格在1K人民币的二星酒店 在我入住期间高达2K人民币一天 却是这么差劲的体验 无比的糟糕
It was a very bad experience. If I didn't call in advance, no one would come to clean the room every day. One day, I called ten times to ask for cleaning, but no one came even after waiting for four or five hours! This made me extremely angry! The hotel manager was very irresponsible. He didn't care about the customers and was often nowhere to be found at the front desk on the first floor. He always hid in the lounge to rest! The environment was also very poor. A two-star hotel that usually costs 1,000 RMB per day charged me 2,000 RMB during my stay, yet I had such a bad experience. It was extremely terrible.
位置好！free airport shuttle , 去其他地方也非常方便！
酒店位置距离机场很近，并且有往返机场的免费接送巴士。周边餐厅和购物也很方便。房间很干净，酒店服务态度非常好。
我错误地把酒店预订成了比我需要的日期晚了一天。所以当我到达酒店时，我要求把预订提前，但他们说没有空房，而且整个星期都住满了。然后我要求酒店退款，但他们没有批准……如果酒店整个星期都住满了，他们肯定能很容易地把房间再卖出去，那为什么不能给我退款呢！事实上，他们很可能就是这么做的，他们可能把我的房间又卖给了别人！
前台服务员态度热情乐于助人，房间内的设施也彼较齐备，唯一缺点是冷暧机的调节不够清晰怎操作。酒店地址方便购物，附近有很多中西餐厅，找美食容易
看起来有点脏。一开始，那位女士把我安排在一楼的房间……晚上能在酒店周围看到老鼠。这酒店看起来有点过时和破旧，不值这个价。枕头也不新，地毯需要清洁。短住还行，但我不确定是否会再考虑入住。
干净整洁，地理位置优越！不过房间里没有冰箱和微波炉，空调噪音很大，早餐种类很少，而且品质一般。