酒店回复: Dear Guest, Thank you for leaving us a review! It means a lot to us and lets us know we’re on the right track! We hope to welcome you back for another enjoyable stay. Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto
酒店回复: Dear Guest, Thank you for sharing your review with us. We truly appreciate your feedback, as it helps us recognize what we are doing well and identify areas for improvement. We hope to have the pleasure of welcoming you back in the future. Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto
酒店回复: Dear Guest, We’d like to thank you again for taking the time to review our hotel. Thank you very much for your feedback - It is highly appreciated as it enables us to further develop our products and services. We look forward to having you stay with us again soon. Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto
酒店回复: Thank you for your honest review. We apologize for the inconveniences you experienced during your stay, especially regarding the housekeeping service and the limited toiletries. We appreciate your feedback as it helps us identify areas for improvement. We’re glad you found our location convenient and the Italian restaurant enjoyable. We hope to have the opportunity to welcome you back and provide a better experience.
酒店回复: Dear Guest, Thank you for the review! We appreciate every bit of honest feedback as it helps us continually identify the key areas of our establishment that require extra attention to ensure a seamless guest experience. Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto
酒店回复: Dear Guest, Thank you for the review! We appreciate every bit of honest feedback as it helps us continually identify the key areas of our establishment that require extra attention to ensure a seamless guest experience. Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto
设施：地理位置非常的好，酒店周围全是24小时的超市，可以步行到达任何景区。酒店大堂很有氛围，人气很旺，有吃的喝的，还有氛围的bar
卫生：挺干净的，房间也挺大的
环境：还不错，没有异味
服务：热情洋溢，主要这个酒店很丰富，感觉人气很足，所以人人在微笑
酒店挺热闹的，住了三晚，国人不多，挺多机组人员，还遇到来比赛的运动员。
酒店下午3点后办理入住，在之前可以免费行李寄存，旺时排队入住挺多的，但是前台有自助办理入住退房的机器，房间押金50刀一晚。房间简单明亮，是我喜欢，感觉暖气断断续续，或者是我不会调空调，让服务员加了一床毛毯，睡着挺舒服。
出差时住的。地理位置非常好，但设施陈旧，状况不佳。女前台的态度很不友好。我想要条毛巾，他们却说不够，给了我一条泳池毛巾……餐厅我没用过，所以不予置评。男前台的工作人员非常友好。
房间外在装修，空调也都特别吵，差一点就没房间，check in很久都找不到我的订单，房间的淋浴也不好打开，手都柠红了，给前台打电话，她说不相信，我使劲了，酒店虽然大，地理位置也好，但是旅游团，内部装修，显得很乱
位置真的非常好。如果下次有人去多伦多，我一定会推荐切尔西酒店！
没有酒店的照片，所以只放了在酒店吃的食物照片。
位置在商业区，夏天走路或坐车都很方便，去机场要打车，没有酒店巴士。
下面的意大利餐厅很好吃，只限于房客才可以入坐。早歺就不如出去吃，因为选择更多。
房间没有任何卫生用品提供，只有基本洗头水沐浴液，打去问拿拖鞋也说没有。不过相对其他市区酒店，他确实比较便宜，一分钱一分货吧！
服务不过不失，收拾房间很慢很慢🐢，黄昏回酒店见到还在收拾，他们说会收拾到5点，我靠！坦白我也不见得自己房间收拾得特別干净，看来他们做工很悠闲就是。
房间比较宽敞、卫生，窗外景色宜人，服务热情，酒店位置优越，位于多伦多Downtown , 步行可至多多伦多大学、Eaton 购物中心、中国城、火车站，周边好吃的餐馆非常多，每次到多伦多都住此酒店，推荐！
离店押金立即退还
地理位置绝佳，步行即可到达大部分景点。
一家位于市中心的大型酒店，交通便利。拥有1500多间客房，可能会让人感觉有点过于庞大。没有屋顶酒吧，只有一个泳池和观景露台。无线网络速度够快。
貌似是多伦多市区最大的酒店了，规模超级大，空乘人员一拨一拨地接连入住该酒店，旅游团队也有。服务水平无功无过，正常范围。有一点事情要吐槽，热水供应有点问题，繁忙时段浴缸龙头里有热水，但洗脸盆龙头热水就压力不够放不出了。