Iam highly dissatisfied with my stay at Camperdown. The curtains had holes in them, toilet was broken and leaking, the apartment was generally neglected. Lights in kitchen were not working and bedside light was also Not working. At a cost of $329 for the stay the quality is unacceptable. Based on this experience I have cancelled another booking that I had planned for 3 nights the next week. We had booked in here to be close to the hospital and be comfortable during a stressful time and staying here has not helped! It really is disgraceful.
2.0分
其他
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Our experience was very disappointing given how much our two day stay cost. Our apartment was located on a terrace below the pool. It was tired and poorly lit. There were stains on the carpet, the safe did not work, a tap in the bathroom dripped continually and there was no marking on the shower taps to indicate which was the hot tap. Bedding was clean but the floor just under the bed was was pretty dusty. The pool was full of leaves and the surrounds were overgrown with weeds and dirty - empty cans and food containers had been left there. Security was poor - access to the pool should have required a key but the door was open and a fire door was propped open with a wedge. Our terrace was easily accessed from the pool and it flooded after a shower; the water remained there - no sign of a drain or the drainage was blocked. I informed the management of our disappointment and that we expected better.
1.0分
情侣出游
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Booked a non smoking room. Got one where previous occupant must have been a heavy smoker. Management had opened the windows, but that doesn’t fix the problem. Not offered another room. Place is in need of maintenance. Front door to complex doesn’t lock at night. Lift stopped working so used fire stair which looked like it hadn’t been cleaned in months. Toilet flush button on functioning.
Iam highly dissatisfied with my stay at Camperdown. The curtains had holes in them, toilet was broken and leaking, the apartment was generally neglected. Lights in kitchen were not working and bedside light was also Not working. At a cost of $329 for the stay the quality is unacceptable. Based on this experience I have cancelled another booking that I had planned for 3 nights the next week. We had booked in here to be close to the hospital and be comfortable during a stressful time and staying here has not helped! It really is disgraceful.
Our experience was very disappointing given how much our two day stay cost. Our apartment was located on a terrace below the pool. It was tired and poorly lit. There were stains on the carpet, the safe did not work, a tap in the bathroom dripped continually and there was no marking on the shower taps to indicate which was the hot tap. Bedding was clean but the floor just under the bed was was pretty dusty. The pool was full of leaves and the surrounds were overgrown with weeds and dirty - empty cans and food containers had been left there. Security was poor - access to the pool should have required a key but the door was open and a fire door was propped open with a wedge. Our terrace was easily accessed from the pool and it flooded after a shower; the water remained there - no sign of a drain or the drainage was blocked. I informed the management of our disappointment and that we expected better.
Booked a non smoking room. Got one where previous occupant must have been a heavy smoker. Management had opened the windows, but that doesn’t fix the problem. Not offered another room. Place is in need of maintenance. Front door to complex doesn’t lock at night. Lift stopped working so used fire stair which looked like it hadn’t been cleaned in months. Toilet flush button on functioning.