酒店回复: Dear Valued Guest,Thank you for your continued loyalty and for sharing your feedback. We're pleased to hear you enjoyed the spacious room and found our service excellent.We also appreciate your feedback regarding the facilities, and we’re committed to maintaining cleanliness and comfort for all our guests.We hope to have the opportunity to welcome you again soon.Kind regards,Filipe SAssistant Guest Service Manager
酒店回复: Dear Guest, Thank you for your kind feedback. We’re delighted you enjoyed our convenient location, nearby dining options, breakfast, and the quietness of your room. We look forward to welcoming you back soon.Kind Regards,Mira TAssistant Guest Service Manager
酒店回复: Dear Guest, Thank you for your wonderful feedback! We’re delighted to hear you enjoyed our convenient location, warm service, and the lively Chinatown. It’s great to know our proximity to attractions and transport made your stay comfortable. We look forward to welcoming you again soon!Kind Regards,Mira TAssistant Guest Service Manager
酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback.We sincerely regret to learn that your recent experience did not meet expectations. What you encountered falls short of the high standards we are committed to delivering, and we are truly sorry for any discomfort or inconvenience caused.Please be assured that your comments have been carefully reviewed and shared with the relevant departments. We are taking the necessary steps to address these concerns and ensure they do not recur in the future.Your feedback is important to us, and we genuinely hope to have the opportunity to welcome you back and provide a markedly improved experience.Kind regards,Filipe SAssistant Guest Service Manager
5.0分
行政两张大床房
朋友出游
很干净很满意早餐很丰富,地理环境优越
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酒店回复: Dear Guest,Thank you for your outstanding feedback. We’re delighted to hear that you found your stay very clean and satisfying, enjoyed our plentiful breakfast, and appreciated our excellent location. We truly value your kind comments and hope to welcome you back again soon.Sincerely,Kevony S.
酒店回复: Dear Guest, Thank you for sharing your feedback. We’re delighted to hear you appreciated our daily housekeeping, which we strive to maintain for all our guests. Unfortunately, room rates depend on hotel occupancy, and during the National Day holiday, rates were higher due to the high demand from the Brisbane vs Sydney football match. We hope to welcome you back soon at our standard rates.Kind Regards,Mira TAssistant Guest Service Manager
4.5分
标准特大床房
情侣出游
基本满意吧,设施还不错,不是很新但是卫生环境不错的。
入住之前,没有信用卡是需要付押金的,退房的时候退回押金。
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酒店回复: Dear Valued Guest,Thank you for sharing your recent experience with us. We’re pleased to hear that your stay was overall a positive one, and we truly appreciate your kind words and thoughtful comments. Insights like yours are invaluable in helping us continue to improve and deliver the best possible experience for all our guests.We hope to have the opportunity to welcome you back in the near future and provide you with an even more seamless and enjoyable stay.Kind regards,Filipe SAssistant Guest Service Manager
酒店回复: Dear Sun,Thank you so much for your wonderful feedback.We’re absolutely delighted to hear that you had such a positive experience with us. It means a lot to know that our efforts helped make your stay enjoyable and memorable.We truly appreciate your kind words and hope to have the pleasure of welcoming you back again very soon.Warmest regards,Filipe SAssistant Guest Service Manager
点评来源 Trip.com
2.5分
标准两张大床房
情侣出游
这个价位配这个设施,最大的优点是在异国他乡
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酒店回复: Dear,Thank you for your feedback. We’re glad you enjoyed our location and the experience of staying in a new country. We’ll take your comments on amenities and cleanliness into consideration to improve future stays.Sincerely, Kevony S.
房间挺大,设施老了点,卫生干净,房间的风景很好。服务很好,已经多次入住的酒店。市中心到哪里都方便,靠近UTS。
离中央车站很近,步行几分钟就能到酒店。轻轨站也是几分钟的距离。附近餐饮选择也很多。早餐质量不错,房间也很安静。
位置方便,服务热情,特别是楼下是唐人街很热闹,离景区和车站都很近,开会累了就可以马上回酒店休息。加上交通方便,餐饮也很多,下次还会入住。
真是糟透了,不干净,还很吵,房间外面的一切声音都能听到。房间很旧了,没有翻新过。我住在16楼。这是一次很差的体验。
比较歧视携程过去的客户。安排了备用房间,超级怠慢,有蜘蛛网,不建议,如果是送孩子过来上学的,选另外一家吧
非常老旧,不值1000块
很干净很满意早餐很丰富,地理环境优越
天天有打扫,比住Airbnb强,就是国庆节期间撞上布里斯班VS悉尼的足球赛,然后酒店疯长1800一晚,平时也就800多
基本满意吧,设施还不错,不是很新但是卫生环境不错的。
入住之前,没有信用卡是需要付押金的,退房的时候退回押金。
酒店位置很好,靠近唐人街,且非常近中央火车站,交通非常方便,酒店的服务很好,可以寄存行李,房间也很大,整体不错
这个价位配这个设施,最大的优点是在异国他乡