酒店回复: Hello, Samuel.I am sorry to hear that your stay with us did not live up to the standard that we strive to provide. I appreciate you letting us know about the cleanliness issues in your room, and have forwarded your concerns to our housekeeping manager to investigate immediately.
酒店回复: Hello, Bona.I am so happy to hear that you enjoyed your stay with us! We hope to see you again sometime.
4.0分
情侣出游
原文
翻译提供方：Google
服务很棒，早上可以帮我们停车。房间很棒，早餐美味又丰盛。
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酒店回复: Hello, Elisabeth.Thank you for choosing to stay at The Hotel on Pownal, and for taking the time to send us your feedback. We hope to see you again!
4.0分
其他
原文
翻译提供方：Google
游览岛屿和夏洛特敦
酒店回复: Hello, Nicole.Thank you for your review! We hope to see you again.
5.0分
其他
原文
翻译提供方：Google
非常感谢！
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酒店回复: Hello, Jimmy.Thank you for taking the time to send us your feedback! We hope to see you again.
4.0分
家庭亲子
This was my second time staying at this property. The rooms are clean, it’s a convenient location and the staff are very friendly and accommodating.
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酒店回复: Hello, Denise.Thank you for taking the time to send us a review. Our staff take pride in creating memorable experiences for all of our guests, and we love to receive such wonderful feedback! Thank you for choosing to stay with us. We hope to see you again.
4.0分
其他
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Two issues with my room: the complementary soap/ hygiene products were not filled, the room 212 has cobwebs. I did not say anything because i don't like being disturbed with housekeeping in hotels. Otherwise, the stay was nice.
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酒店回复: Hello, Nadine.I am sorry to hear about the issues with the hygiene products in your room, and truly appreciate you bringing it to our attention. I will be sure to share your feedback with our Housekeeping Manager. We hope to see you again.
地理位置很不错，就是早餐有那么点简单，服务态度很好，水可以开到比较烫适合泡澡
这次入住酒店的体验太糟糕了。房间又脏又旧，我们甚至都不想在那里洗澡。地毯也很旧，有股味道。虽然说包含早餐，但吃的选择很少，而且连坐的地方都没有，我们足足等了快30分钟才找到座位。更让人无语的是，我们被要求在大堂等到下午3点才能办理入住，前台的服务态度也特别差劲。
位置不错
优点：地理位置优越，免费停车，床垫不错。
缺点：房间陈旧、破败，散发着异味，早上5点被楼下厨房烤香肠的声音吵醒，房间里有蜘蛛网，满是灰尘，角落里还有霉点。
这里很适合带孩子散步。工作人员很友好，房间也很干净。他们提供早餐，所以用咖啡和面包来开启美好的一天再合适不过了。
服务很棒，早上可以帮我们停车。房间很棒，早餐美味又丰盛。
游览岛屿和夏洛特敦
非常感谢！
This was my second time staying at this property. The rooms are clean, it’s a convenient location and the staff are very friendly and accommodating.
Two issues with my room: the complementary soap/ hygiene products were not filled, the room 212 has cobwebs. I did not say anything because i don't like being disturbed with housekeeping in hotels. Otherwise, the stay was nice.