酒店回复: Hi Paul,Thank you for sharing your thoughts. We truly appreciate your feedback and are glad to hear that the room itself met your expectations in terms of cleanliness and space. We're sorry to hear that the exterior and neighbourhood impacted your sense of safety, and we’ll take a closer look at improving the property’s overall appearance and cleanliness. Your feedback on the breakfast is noted, and we will work on making improvements in that area as well. We hope you’ll consider staying with us again and that we can provide a more positive experience next time.
酒店回复: Hi Dmitry,We appreciate you sharing your thoughts. Our rooms are designed with a specific aesthetic in mind, including the darker flooring, which some guests may perceive differently. While we did not receive any reports during your stay, we regularly inspect our rooms and linens to ensure everything is in good condition. Your comments will be shared with our team as we continue our efforts to provide a comfortable experience for all our guests.
酒店回复: Hi Jasmine,We strive to provide a comfortable and safe environment for all our guests. While noise levels can vary, we encourage guests to report any disturbances to our staff so we can address them promptly. We take concerns about smoke odors and guest behavior seriously and will continue working to improve our guests' experience. Your feedback is appreciated.
1.0分
商务出差
原文
翻译提供方：Google
不尊重人
前台不太友好，态度粗鲁。歧视和轻蔑。多次对我的团队发表尖刻或恶意的评论。
1.0分
家庭亲子
原文
翻译提供方：Google
前台工作人员非常乐于助人，但房间不干净，维护得也不好，而且另一个房间的人很吵闹，还打架
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酒店回复: Hi Kong,Thank you for your feedback. We are glad to hear that the front desk staff was helpful, but we are truly sorry that the condition of the property and the noise from neighboring guests affected your stay. Cleanliness and a peaceful environment are important to us, and we will consider your comments to ensure improvements are made. We appreciate you sharing your experience and hope to provide a better experience for you in the future.
3.0分
其他
原文
翻译提供方：Google
当然，根据其他人的情况，可能会有点吵，但房间和服务都还不错。
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酒店回复: Hi Tamera,Thank you for your feedback! We’re glad to hear that you were satisfied with your room and the service. We apologise for any noise disturbance during your stay and will work to ensure a more peaceful environment for all our guests. We hope to have the opportunity to welcome you back soon!
5.0分
家庭亲子
原文
翻译提供方：Google
我已经使用您的宫颈几年了，效果非常好。
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酒店回复: Hi Claudia,Thank you for your continued trust and support! We're so glad to hear that you've been satisfied with our service over the years. Your loyalty means a lot to us, and we look forward to serving you for many more years to come!
5.0分
商务出差
原文
翻译提供方：Google
停车位很紧张，但总体来说还是不错的。不过床不太舒服。
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酒店回复: Hi Kymberlee,Thank you for your feedback! We are glad you found our place decent overall, but we are sorry to hear about the parking and bed comfort issues. Your comments help us identify areas for improvement, and we will take them into account as we work to enhance the guest experience. We hope to have the chance to welcome you back for a more comfortable stay in the future.
虽然告诉预定姓名还强制要看ID。半夜警察来在外面大哄大叫。一会儿一班火车，一边走还鸣笛，后来查有个主道口，休息不好。早晨起来楼下制冰机附近一股尿骚味。那感觉无法形容，避坑，除非你有特殊癖好。
我们只是碰巧来探望家人，不知道该选哪家汽车旅馆，尽管这家汽车旅馆的评价不好，但它是一家很棒的汽车旅馆
我对这家酒店很纠结。从外观上看，它似乎有些破败，略显简陋。似乎有几位长期住客。经营者看起来非常友善，乐于助人。房间本身也很不错，干净宽敞。但由于酒店和周边环境，我感觉不太安全。外面的垃圾桶都满了。这是我第二次入住这里了。我可能会再住。也许吧。价格还可以。早餐不太理想。
下次不会再住了。地板看起来有点旧了，木板颜色很深，而且可能有点脏。浴帘上有一些烟头烫过的痕迹或类似的东西。
房间里弥漫着烟味，墙壁薄如纸。能听到火车的声音，还能听到楼上和隔壁很多人的动静。楼上甚至还发生了家庭暴力。太可怕了！
不尊重人
前台不太友好，态度粗鲁。歧视和轻蔑。多次对我的团队发表尖刻或恶意的评论。
前台工作人员非常乐于助人，但房间不干净，维护得也不好，而且另一个房间的人很吵闹，还打架
当然，根据其他人的情况，可能会有点吵，但房间和服务都还不错。
我已经使用您的宫颈几年了，效果非常好。
停车位很紧张，但总体来说还是不错的。不过床不太舒服。