酒店回复: Dear Guest,Wow — thank you for the 10 out of 10 rating!We're absolutely delighted to know you had such a positive experience during your stay. Your kind words and perfect score mean the world to our team, and we're so glad we could make your visit a great one.We look forward to welcoming you back again soon!With sincere thanks,Lisette
3.0分
其他
原文
翻译提供方:Google
该建筑需要翻新。
4.0分
其他
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Room was spacious and clean. The shower head was in need of some repair and the plate indicating temperature was put on wrong but does anyone pay attention to those anyways? Could use a vent in the bathroom, more of a courtesy to others that may be in the room when the door opens.
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酒店回复: Dear Daniel,Thank you for taking the time to share your experience with us. We're glad to hear that you found your room spacious and clean — it’s great to know those aspects met your expectations.We also appreciate your constructive comments regarding the shower head, temperature indicator, and bathroom ventilation. Feedback like yours is incredibly valuable, as it helps us improve the comfort and functionality of our rooms for all guests. We'll be sure to review these issues with our maintenance team and take the necessary steps to address them promptly.Thank you again for your candid and helpful review. We hope to have the opportunity to welcome you back and provide an even better stay in the future.Warm regards,Lisette
4.0分
其他
Everything was good, but the internet was spotty.
They need to add ready made oatmeal and all the fixings instead of the packets
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酒店回复: Dear Gail,Thank you for sharing your feedback — we’re so glad to hear that overall you had a good stay with us.We apologize for the spotty internet during your visit. We know how important a reliable connection is and are actively exploring improvements to ensure a better experience for our guests moving forward.We also appreciate your suggestion regarding breakfast options. We’re always looking for ways to enhance our offerings, and your input is valuable as we continue to evaluate what works best for our guests.Thanks again for staying with us. We hope to welcome you back soon!Warm regards,Lisette
5.0分
其他
Dissatisfied with the tub
The hotel was fairly clean but one thing when I went to take a shower their was a long red hair strand in the tub and my hair is blk
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We’re very sorry to hear about the hair you found in the tub — that’s certainly not the level of cleanliness we strive to provide. Please accept our sincere apologies for this oversight.We’ve shared your comments with our housekeeping team to ensure this issue is addressed and that extra attention is given during room inspections. Your feedback helps us maintain higher standards for all our guests.We appreciate you mentioning that the hotel was otherwise clean, and we hope you’ll consider giving us another opportunity to provide you with a flawless stay next time.Kind regards,
2.0分
家庭亲子
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The hotel was nice, and we were even able to check in early, although we did have to pay extra for that. Overall, everything was good. The only issue we ran into was that the sheets and bedding were dirty when we arrived, but once we asked, they brought us clean ones right away, which we appreciated. The hotel itself could use a bit more updating, but it worked well for our stay since we were just there for a wedding. The only thing I wish the room had was a dresser—that was the only downside.
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酒店回复: Dear Guest,Thank you for taking the time to share your detailed feedback. We’re glad to hear you enjoyed your stay overall and appreciated our team’s quick response in providing fresh bedding. We sincerely apologize for the inconvenience you experienced upon arrival — that’s not the standard we strive to maintain, and we’ve addressed this with our housekeeping team to prevent it from happening again.We also appreciate your comments regarding room updates and amenities, such as the dresser. Feedback like yours helps us identify opportunities to improve the guest experience.We’re happy to know our location worked well for your wedding trip, and we hope to have the pleasure of welcoming you back for an even better stay in the future.Kind regards,
很好,居然还有个游泳池
早餐还不错,方便停车,服务一般,忘了打扫卫生
房间干净舒适
酒店急需一位经理。
总的来说,我们没能得到很好的服务。酒店位置很好,但从入住到入住,我们遇到了很多问题。入住手续很慢,入住期间火警警报响了两次。尽管我们向前台提出要求,但有两天没有提供客房服务,泳池加热器坏了,有些地方很脏。
100% 推荐
该建筑需要翻新。
Room was spacious and clean. The shower head was in need of some repair and the plate indicating temperature was put on wrong but does anyone pay attention to those anyways? Could use a vent in the bathroom, more of a courtesy to others that may be in the room when the door opens.
Everything was good, but the internet was spotty.
They need to add ready made oatmeal and all the fixings instead of the packets
Dissatisfied with the tub
The hotel was fairly clean but one thing when I went to take a shower their was a long red hair strand in the tub and my hair is blk
The hotel was nice, and we were even able to check in early, although we did have to pay extra for that. Overall, everything was good. The only issue we ran into was that the sheets and bedding were dirty when we arrived, but once we asked, they brought us clean ones right away, which we appreciated. The hotel itself could use a bit more updating, but it worked well for our stay since we were just there for a wedding. The only thing I wish the room had was a dresser—that was the only downside.