酒店回复: Dear guest, Thank you for your kind words and the time you have taken to give us your impressions. We are very pleased that we were able to meet your fully requirements. We look forward to welcome you soon again in Zürich. King regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
酒店回复: Dear Santia, Thank you for taking the time to describe your stay with us in detail.We are sincerely sorry to hear that your experience at the H+ Hotel Zurich was so disappointing and that your impression of our hotel was so negative. Naturally, the experience you described does not meet our standards of cleanliness, service, and hospitality.We take your comments regarding the room cleaning, the condition of the room, and the response of our team very seriously. We apologize for the impression you gained and assure you that we will review your feedback internally in detail. In particular, the accusation of a lack of helpfulness and unfriendliness is something we will not accept under any circumstances and will specifically challenge.Please understand that we often have limited options regarding communication and goodwill decisions via external platforms (such as Ctrip in your case) – nevertheless, we would have liked to have been able to resolve your concerns more constructively in direct communication.We deeply regret that we were unable to meet your expectations and would be delighted if you would give us the opportunity to convince you of our true standards at a later date.Sincerely,Sergej Rosenberg – Online Reputation ManagerYour H-Hotels Team
酒店回复: Dear Guest,Thank you for your review and constructive feedback. We are pleased that you were satisfied with the hotel's location and restrooms, and that you appreciated the proximity to the bus station and the easy access to the main train station.We are sorry that you were not entirely satisfied with the service at the reception. We attach great importance to providing our guests with friendly and efficient service. We will forward your feedback internally to further train our team in these areas.We hope to welcome you again on a future stay and thank you for your valuable feedback.Best regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
酒店回复: Dear Guest,Thank you for your review! We are pleased to hear that you enjoyed the peace and quiet and the room. However, we regret that you had an issue with the odor in the restroom. This is obviously not the standard we strive for, and we will look into it immediately.We hope to welcome you back on your next stay in the region!Best regards, Sergej RosenbergOnline Reputation ManagerYour H-Hotels Team
酒店门口有电车直达市中心，10来分钟车程，沿途可以看看城景，苏黎世治安挺好，晚上回来也安全。酒店周边安静，隔音不错，房间和厕所都不小，在瑞士这性价比可以了，入住和退房都很快，交卡即退房。酒店附近有超市，也有餐厅，吃饭建议去市区更多选择，图片下面这家餐厅不错，在市河边，在瑞士分店挺多的，日内瓦也有一家。
非常不建议大家选择苏黎世H酒店！入住体验堪称糟糕透顶！简直让瑞士之旅记忆抹黑。从踏入酒店起，清洁问题就暴露无遗：房间没有清洁和布草到位，还有屋顶小飞虫，只有第一天有两瓶水，也不会再给，而且是在入住期间提醒了酒店后仍然不积极回应处理，前台回应是住客自己不打扫，第二天没有服务续卡到位 ，我们回来进不去酒店，没有及时处理，还要半夜和客户扯皮指责我们，服务更是令人心寒，工作人员态度敷衍傲慢，多次提出需求都被无视或拖延。
最让人愤怒的是其傲慢的处理问题方式！我们因上述问题多次向酒店投诉，始终得不到有效解决，反而遭遇推诿扯皮。通过携程平台协助维权，酒店依然消极对待，毫无解决问题的诚意。这样一家不重视客户体验、缺乏服务意识的酒店，大家务必慎重选择，别让一次糟糕的住宿毁了整个旅程！
在Trip.com上订完机票后，他们给我推荐了这家酒店，价格非常诱人，我考虑后就接受了。这是一家非常合格的酒店。我住了三天，正好没有赶上球赛，因为酒店对面就是当地的足球场。所以，我的住宿非常安静，他们给了我一间面向街道内侧的房间，景色很不错。他们推荐我订35瑞士法郎的自助早餐，但我不推荐。市中心有很多早午餐的地方，花同样的钱你可以吃得像国王一样丰盛。酒店附近有一个超市，可以买到你需要的所有东西。旁边还有一家卖烤肉串或类似食物的店。交通非常便利，2号有轨电车就在附近，有一个车站。房间很宽敞，床垫很舒服，浴室也很现代和干净。我没有开暖气，因为它对我来说太吵了。总而言之，如果价格合适，我非常推荐这家酒店。
门口就是汽车站，去任何方向都很方便，到火车总站也就15分钟左右。 浴室设施齐全，总体感觉还是不错的。 就是前台的态度不很耐心， 德语也不够流利。
太棒的酒店！我太太太太太喜欢入住苏黎世H+酒店了。
办理入住很顺利，房间很干净，早餐也很好吃。
我肯定会再次选择住在这里的。
房间小而美就是卫生间马桶味道挺大，也安静，出差顺到住一晚，图片是当地知名巧克力，火车站 ，酒店照片太急 没有来得及拍
地理位置绝佳，非常干净，设施也很新！旁边就是Aldi超市和电车站，出行非常方便。
交通便利，环境优雅安静，房间宽敞明亮，清爽干净。
酒店位置比想象中要偏一些，但是距离市中心最繁华的那条老街，坐公交车也只有7个站，20分钟左右。附近没有什么特别容易消费的餐馆和早餐店，需要在酒店里吃，附近有三家靠谱，但是只有一家比较大，需要走的稍微远一些。
这次是短暂停留，就住了一晚，为了赶早班机去苏黎世机场。酒店还行，但感觉不像四星级酒店。办理入住很快，员工也很专业。WiFi登录出了一点小问题，本可以更简单些。房间里没有冰箱，空间利用也不是很好。