酒店回复: Thank you so much for your outstanding feedback! We’re delighted to hear you had such a satisfactory stay with us, enjoyed our spacious rooms, and loved the freshly prepared breakfast options. It’s wonderful to know you chose to stay with us for five consecutive days, and we truly appreciate your loyalty. We look forward to welcoming you back again soon.
2.5分
豪华特大床房
独自旅行
这是我住过最差的一家万豪了。
1.房间里没有水，只有自来水，向酒店购买一瓶要五磅多。
2.我在携程预订的房型是deluxe king room/豪华特大床房，前台第一次给我安排的是双床房如图。在我的强硬沟通下才勉强更换。
3.早餐难吃
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酒店回复: Thank you for taking the time to share your feedback. I’m truly sorry to hear about the issues you experienced during your stay. Not having bottled water available at a reasonable cost, receiving the wrong room type at check-in and finding our breakfast unsatisfactory are all far below the standards we set for ourselves.Please rest assured that your comments have been shared with our Front Office and Food & Beverage teams so that we can address these shortcomings immediately. We deeply regret that we let you down and that your impression of our hotel was so negative.
酒店回复: Thank you for taking the time to share your experience. We’re glad you found our location convenient, but we’re very sorry for the disturbances you encountered during your stay, including the noise from neighboring rooms and the alarm incident. We understand how unsettling this must have been, especially given the weather conditions, and we apologize that our response did not meet your expectations. Your feedback has been shared with our team so that we can review our procedures and improve our service for future guests.We hope you might consider giving us another opportunity to provide you with a more comfortable and seamless experience.
酒店回复: Thank you for taking the time to share your feedback. We're glad to hear you found our location convenient and the surrounding area enjoyable.However, we're truly sorry to learn about the housekeeping issues you experienced during your stay. It’s certainly not the standard we aim to deliver, and we completely understand how frustrating it must have been to return to a room that hadn't been refreshed. Please accept our sincere apologies for the inconvenience and oversight.Your comments have been shared with our housekeeping team to ensure this is addressed and improved moving forward. We really value your feedback and hope to have the opportunity to welcome you back and provide a much better experience next time.
酒店回复: Thank you for your kind words! We’re so glad to hear you enjoyed our convenient location and quick check-in process. It’s wonderful to know that you had a happy experience and that the hotel’s environment met your expectations.We look forward to welcoming you again in the future and hope to make your next visit just as pleasant.
万豪酒店确实挺好的，目前住过最满意的酒店，房间大，早餐好吃，有现做的鸡蛋饼，煎蛋也可以做成全熟的，连续住了五天
这是我住过最差的一家万豪了。
1.房间里没有水，只有自来水，向酒店购买一瓶要五磅多。
2.我在携程预订的房型是deluxe king room/豪华特大床房，前台第一次给我安排的是双床房如图。在我的强硬沟通下才勉强更换。
3.早餐难吃
酒店地理位置优越，但洗手间和毛巾都很脏，向工作人员提出的要求也常常得不到回应。对服务很失望。
我们在曼彻斯特住了几天，然后去兰卡斯特待了一周，之后又回到了曼彻斯特。前台的工作人员非常乐于助人，帮我们安排了入住。房间干净整洁。我们对这次住宿很满意。下次还会再来这家酒店。
房间宽敞，配有大浴室、咖啡桌和沙发，住起来非常舒适，床垫也很舒服。
在火车站特别近的地方，曼彻斯特不大，景点似乎都步行可达，因为带着行李，所以选了离火车站很近的酒店，但是12点多了还能听到火车声，且隔壁房间开Party，声音真是大得要命，后来不知怎么回事房间发出警报，大家都急忙从安全出口下楼，外面风大雨大，我们穿着睡衣冷得不得了，酒店没有特别安排和指引，过了几分钟见没事发生我们就自己回了酒店，这是很特别的经历，酒店的服务有待提升
步行即可到达市中心，地理位置便利。周边也很安静。
他们家服务很好，早餐也很棒。地理位置优越，员工也很乐于助人。客房服务超赞。
酒店位置挺好的，很方便，周围环境也挺好，毛巾等不太新，陈设比较老旧，服务要吐槽，我们是2晚连住的，晚上回来房间一天了没有人打扫，浴巾和毛巾等都没有更换。
地址位置超级无敌，离火车站步行5分钟就到了，打车去中国城吃饭很方便，入住也很快，环境不算旧，开心的体验