酒店回复: Thank you so much for staying with us! We hope to welcome you back to Palm Springs soon.
4.0分
其他
原文
翻译提供方：Google
嗯嗯嗯
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酒店回复: Thank you for staying with us. We hope you'll give us a second chance to get that perfect 10!
2.0分
情侣出游
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There were mosquitos in our room, housekeeping entered our room when we were already checked in and did not knock, I was half naked and had to yell at them to please leave.
There was also loud construction in the morning when we woke up.
Very disruptive and disturbing. Won’t be coming back.
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酒店回复: We sincerely apologize for the issues you experienced during your stay. This is not the standard of service we aim to provide, and we’ll address these concerns with our team to ensure they’re corrected moving forward. We truly appreciate your feedback and regret that your stay wasn’t as comfortable as it should have been.Thank you for sharing your experience.
4.0分
其他
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Accommodation was great. Bathroom seemed a little small. Shower head had a lot of calcium buildup. Otherwise great room. Staff was friendly and great location to club scene.
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酒店回复: Thank you so much for staying with us! We hope to welcome you back to Palm Springs soon.
5.0分
其他
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Our stay was fantastic always have a great time. There beds are comfortable. Rooms are nice and clean and the staff is amazing.
Savanna and Coby at the front desk are amazing
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酒店回复: Thank you so much for staying with us! We hope to welcome you back to Palm Springs soon.
4.0分
其他
Nice hotel. Recently updated. Super quiet. Unfortunately no mini bar, vending machines, room service or nearby convenience stores .
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酒店回复: Thank you so much for staying with us! We hope to welcome you back to Palm Springs soon.
1.0分
朋友出游
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DO NOT STAY HERE. My room had plumbing back up issues TWICE in a 4 day stay. They took never fixed my shower so I had to go shower in another room. ANd then on my last morning I was awoken to the sound of the water rushing out from teh bottom of the toilet in my room. My friend next door had the same issue. I had to pack and move rooms but since it was my last night, I decided to check out early and leave but the hotel refused to issue me a refund for the last night or compensate me in any way for the inconvenience of not one but TWO plumbing issues in a 4 day period. The Manager was VERY rude and completely not helpful. They never answer their phone so as the water was rushing into my room I had to run to the front desk and tell them and then run back to my room and keep putting down towels to stop the water from running out of the bathroom before maintenance finally showed up. BE WARNED. AVOID THIS HOTEL
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酒店回复: We sincerely apologize for the issues you encountered during your stay. The plumbing problems and the lack of prompt resolution are not reflective of our usual standards, and we deeply regret the inconvenience this caused. We take your feedback seriously and will be addressing these concerns with our team to prevent future occurrences.Thank you for sharing your experience.
5.0分
其他
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I enjoyed my stay and it exceeded my expectations. Friendly staff, room was cozy and nicely decorated (better than pics), good bathroom with large counter. Air conditioner wasnt too loud. The sound machine was a nice touch and I didnt notice much noise during my stay. Great value and location!
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酒店回复: Thank you so much for staying with us! We hope to welcome you back to Palm Springs soon.
价格一般，地理位置十分优越，性价比还是可以的不错，都是老外中国人很少，最关键的是酒店停车免费的！还是不错的
V酒店很不错，这是我第一次入住，以后还会再来的。
伟大的
嗯嗯嗯
There were mosquitos in our room, housekeeping entered our room when we were already checked in and did not knock, I was half naked and had to yell at them to please leave.
There was also loud construction in the morning when we woke up.
Very disruptive and disturbing. Won’t be coming back.
Accommodation was great. Bathroom seemed a little small. Shower head had a lot of calcium buildup. Otherwise great room. Staff was friendly and great location to club scene.
Our stay was fantastic always have a great time. There beds are comfortable. Rooms are nice and clean and the staff is amazing.
Savanna and Coby at the front desk are amazing
Nice hotel. Recently updated. Super quiet. Unfortunately no mini bar, vending machines, room service or nearby convenience stores .
DO NOT STAY HERE. My room had plumbing back up issues TWICE in a 4 day stay. They took never fixed my shower so I had to go shower in another room. ANd then on my last morning I was awoken to the sound of the water rushing out from teh bottom of the toilet in my room. My friend next door had the same issue. I had to pack and move rooms but since it was my last night, I decided to check out early and leave but the hotel refused to issue me a refund for the last night or compensate me in any way for the inconvenience of not one but TWO plumbing issues in a 4 day period. The Manager was VERY rude and completely not helpful. They never answer their phone so as the water was rushing into my room I had to run to the front desk and tell them and then run back to my room and keep putting down towels to stop the water from running out of the bathroom before maintenance finally showed up. BE WARNED. AVOID THIS HOTEL
I enjoyed my stay and it exceeded my expectations. Friendly staff, room was cozy and nicely decorated (better than pics), good bathroom with large counter. Air conditioner wasnt too loud. The sound machine was a nice touch and I didnt notice much noise during my stay. Great value and location!