We checked in, found a new hotel, checked out. It was FILTHY. The first thing you will notice is the SMELL. The pictures online look nothing like the room we had. The fridge was not cleaned and had nasty food/drinks caked on the bottom, the microwave was gross, the walls, baseboards, I have never felt more disgusted by a property. We had a childs toy left on the floor of the hotel, someones hairtie left on the bathroom door, the door to the outside doesnt shut all the way leaving a huge gap and being unable to lock the door with the dead bolt. When we were leaving we heard another couple say how disgusting their room was and they were leaving. We did get there earlier than we anticipated and we were happy they told us a room would be available, but if we knew it meant a room that wasnt cleaned we would have gladly waited, or unfortunately I think this is how they clean, this room was not worth a penny. We paid $80 for one night, we weren't expecting anything high end, we had very realistic expectations for what we should have gotten but how filthy this was blew my mind away. We expected it to be outdated based on the price we paid but there is a big difference between outdated and straight up filthy. To tell you that hours later I still feel itchy, thats an understatement. The pictures I seen on ******* do not reflect what we experienced. I took several pictures but didnt get all because I just wanted to get out of there. If you stay here, this is your warning.
The only posit
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酒店回复: Thank you for your recent review. We do appreciate the feedback from our guest. I want to apologize for not meeting your expectations. I know you were expecting a high-end hotel. Thank you for bringing the room you spent time into our attention. Our management is dealing with this ASAP.
1.0分
其他
Tv did not work. Only 1 light in room worked. Looked very cheep and made you question the place over all. We had to request to be put in another room.
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酒店回复: Thank you for your recent stay with us. We do appreciate the feedback from our guest. I am sorry we did not meet your expectations. Our management team will be looking to see what room you had been in to address the issues.
3.0分
商务出差
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The Front desk staff was amazing. The room really needs to get upgraded. Apparently they just clean were people look and walk but behind the door and the walls really need some attention. The curtains and the towel racks have seen better days. I stayed 5 days and the room was never broomed or moped they only went in and changed the garbage bag, they did not even make the bed.
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酒店回复: Thank you for your recent stay with us. We do appreciate the feedback from our guest. Currently we are waiting for the new curtains, desk chairs and lamps to arrive for the rooms. Once they arrive, we will be putting them in the rooms. Many more changes are in the works.
3.0分
家庭亲子
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Dirty carpet. Cigarette burns on the sink area. Full parking area. Staff at check in was helpful but overwhelmed with 6 or more check in’s. No complimentary waters. We won’t be staying here again. We are travel agents and will not recommend this property to anyone. Price was okay but the property is not worth the stay at even a lower price rate. I expected more from Wyndham…
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酒店回复: Thank you for your recent stay with us. We do appreciate the feedback from our guest. With ******* we are not required to give complimentary water. Our location just got new management that just took over. They are looking to see what room you were in to check it out.
1.0分
商务出差
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I had to clean the nightstands when I got there.There was hair and dirt on them.The carpet was grossing me out because it was sticky walking without shoes t v would not work.The lights were extremely rusted on the end.Tables shower knobs were rusted and corroded, and the tub shower area had mold growing through the caulk.I would not stay here again
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酒店回复: I am sorry that you room was not up to standards. Our staff would have gladly moved you to another room if they had been given the chance. Our new management has been given a copy of your issues and will be addressing them. Thank you for bringing the items to our attention.
这个地方太棒了！
员工很专业，房间也很干净。酒店位置不太好，附近没什么商店或景点。早餐应该包含在内。房间里需要更多的电源插座。书桌区域有插座，但没接通电源。房间里没有纸巾，也没有电话。房间需要翻新，地毯需要清洗。电视很难操作。Mathew和Tania的服务特别周到。
酒店房间设施齐全，但清洁度有待提高，特别是床底和浴缸。除此之外，停车位充足，周围环境也很不错。
价格合理，位置优越
好的
We checked in, found a new hotel, checked out. It was FILTHY. The first thing you will notice is the SMELL. The pictures online look nothing like the room we had. The fridge was not cleaned and had nasty food/drinks caked on the bottom, the microwave was gross, the walls, baseboards, I have never felt more disgusted by a property. We had a childs toy left on the floor of the hotel, someones hairtie left on the bathroom door, the door to the outside doesnt shut all the way leaving a huge gap and being unable to lock the door with the dead bolt. When we were leaving we heard another couple say how disgusting their room was and they were leaving. We did get there earlier than we anticipated and we were happy they told us a room would be available, but if we knew it meant a room that wasnt cleaned we would have gladly waited, or unfortunately I think this is how they clean, this room was not worth a penny. We paid $80 for one night, we weren't expecting anything high end, we had very realistic expectations for what we should have gotten but how filthy this was blew my mind away. We expected it to be outdated based on the price we paid but there is a big difference between outdated and straight up filthy. To tell you that hours later I still feel itchy, thats an understatement. The pictures I seen on ******* do not reflect what we experienced. I took several pictures but didnt get all because I just wanted to get out of there. If you stay here, this is your warning.
The only posit
Tv did not work. Only 1 light in room worked. Looked very cheep and made you question the place over all. We had to request to be put in another room.
The Front desk staff was amazing. The room really needs to get upgraded. Apparently they just clean were people look and walk but behind the door and the walls really need some attention. The curtains and the towel racks have seen better days. I stayed 5 days and the room was never broomed or moped they only went in and changed the garbage bag, they did not even make the bed.
Dirty carpet. Cigarette burns on the sink area. Full parking area. Staff at check in was helpful but overwhelmed with 6 or more check in’s. No complimentary waters. We won’t be staying here again. We are travel agents and will not recommend this property to anyone. Price was okay but the property is not worth the stay at even a lower price rate. I expected more from Wyndham…
I had to clean the nightstands when I got there.There was hair and dirt on them.The carpet was grossing me out because it was sticky walking without shoes t v would not work.The lights were extremely rusted on the end.Tables shower knobs were rusted and corroded, and the tub shower area had mold growing through the caulk.I would not stay here again