The breakfast in the morning was really good and they had several options! The coffee was great too. The check in and check out process was smooth.
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酒店回复: Dear Guest,We are thrilled to hear that you enjoyed our breakfast options and that our coffee hit the spot! We are pleased to hear that your check-in and check-out process went smoothly. Our team works hard to ensure a seamless experience for our guests. We appreciate your feedback and look forward to welcoming you back for another great stay. Thank you for choosing Fairfield Inn Evansville West!
2.0分
商务出差
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We arrived at 7:45pm and our room was not ready. We had to wait in the lobby for about 15 minutes while housekeeping cleaned a room for us to check into. Staff was very friendly while we waited, However, my daughter was not feeling well - so the wait was a challenge after driving to arrive.
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酒店回复: Dear Guest,We are sorry to hear about the delay you experienced upon arrival at Fairfield Inn Evansville West. We apologize for the inconvenience of your room not being ready at arrival. We appreciate your patience but known we could've done better for you and your family.The next time that you're in the Evansville area we hope to see you again.Thank you!Robert ShoemakerGeneral ManagerFairfield Inn Evansville West
4.0分
情侣出游
Good overall, but bed could be better. Hotel doesn't have covered carport area for check-in convenience.
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酒店回复: Dear Guest,We appreciate you taking the time to review your recent stay at Fairfield Inn Evansville West. We are delighted to hear that you had a good overall experience. We are happy that you enjoyed our amenities such as high-speed Wi-Fi, complimentary breakfast, and our indoor heated swimming pool.We understand that the comfort of our guests is paramount, and we apologize that the bed did not meet your expectations. Your feedback is valuable, and we will certainly take it into consideration as we strive to make improvements.While we do not have a covered carport area for check-in convenience, we are always looking for ways to enhance our guest experience. We hope this did not detract too much from your overall stay.We look forward to welcoming you back in the future and providing you with an even better experience. Thank you for choosing to stay with us.Sincerely,Bonnie HardingManagement TeamFairfield Inn by Marriott Evansville West
5.0分
其他
The room was clean and the bed was perfect. I love there choices for breakfast food. I staff was very professional.
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酒店回复: Dear Guest,We are thrilled to hear that you had such a wonderful experience at Fairfield Inn Evansville West! It's fantastic to know that you found your room clean and the bed comfortable. We are delighted that you enjoyed the breakfast options provided during your stay. Our team takes pride in delivering excellent service, so we are glad to hear that you found them to be very professional.We appreciate your feedback and are pleased that you had such a positive experience with us. We hope to welcome you back soon for another great stay. Thank you for choosing Fairfield Inn Evansville West.Sincerely,Bonnie HardingManagement TeamFairfield Inn by Marriott Evansville West
5.0分
其他
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Nice folks...great service
My wife and I had traveled on a red eye and hoped to check in early. The staff cleaned a room for us and we hardly had to wait. Great service.
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酒店回复: Dear James,We are thrilled to hear that you had an excellent experience at Fairfield Inn Evansville West and that our staff was able to accommodate your early check-in request promptly. Providing great service to our guests is always our top priority, and we are delighted that you felt well taken care of by our team.We are happy that you found your room clean and ready for your arrival, allowing you to rest after your red-eye flight without delay. Our staff works hard to ensure that every guest has a comfortable and seamless stay.We hope you were able to take advantage of our complimentary amenities such as high-speed Wi-Fi and our delicious breakfast options. We strive to provide a relaxing and enjoyable experience for all our guests, and we are pleased to know that we met your expectations.Thank you for choosing Fairfield Inn Evansville West for your travels. We would love to welcome you back for another exceptional stay. Let us know if there is anything else we can do to make your next visit even better. Safe travels!Sincerely,Management TeamFairfield Inn by Marriott Evansville West
5.0分
其他
Loved my stay
Clean and comfortable room, breakfast every morning was healthy and delicious, enjoyed our stay very much.
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酒店回复: Dear Norman,We're thrilled to hear that you found our rooms clean and comfortable during your stay at Fairfield Inn Evansville West. It's great to know that you enjoyed our healthy and delicious breakfast offerings each morning. Our team works hard to ensure that all guests have a pleasant experience, and it's wonderful to hear that you had such a positive stay.We appreciate your kind words and are delighted that you enjoyed your time with us. Should your travels bring you back to the area, we would love to welcome you again for another fantastic stay. Sincerely,Management TeamFairfield Inn by Marriott Evansville West
5.0分
情侣出游
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Room and hallways were clean. Employees at front desk and breakfast room were extremely nice and helpfull. Breakfast was very good and the lady in charge was always there keeping it clean and making sure the food was refilled. She was very friendly.
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酒店回复: Dear Pat,We are thrilled to hear that you had such a wonderful experience during your stay at Fairfield Inn Evansville West. It is fantastic to know that you found our rooms and hallways to be clean, and that our front desk and breakfast room employees were extremely nice and helpful. We are especially pleased to hear that you enjoyed our breakfast and that the lady in charge took such great care of you during your meal.Our team works hard to provide a positive experience for all our guests, so it is rewarding to receive such positive feedback. We will be sure to pass along your kind words to our staff, including the breakfast attendant who went above and beyond to ensure you had a great start to your day.We hope to have the opportunity to welcome you back for another exceptional stay. If there is anything specific you would like to see improved or any additional amenities you would like to have during your next visit, please do not hesitate to let us know. Thank you for choosing Fairfield Inn Evansville West, and we look forward to hosting you again in the future.Sincerely,Management TeamFairfield Inn by Marriott Evansville West
5.0分
商务出差
Was easy to access, staff was very friendly and quick to take care of you. Close to nearby restaurants and about anything you'd need.
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酒店回复: Dear Theresa,.Our team takes pride in providing exceptional service, and we are delighted that you felt well taken care of during your stay. We are glad that you found everything you needed nearby.We hope to welcome you back soon.Thank you for choosing Fairfield Inn Evansville West!Sincerely,Management TeamFairfield Inn by Marriott Evansville West
5.0分
商务出差
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The lady at the front desk was awesome! Our tv wouldn’t work because of a previous guest and she was willing to help however she could. She was pleasant and apologetic, and it was resolved.
太棒了！
The breakfast in the morning was really good and they had several options! The coffee was great too. The check in and check out process was smooth.
We arrived at 7:45pm and our room was not ready. We had to wait in the lobby for about 15 minutes while housekeeping cleaned a room for us to check into. Staff was very friendly while we waited, However, my daughter was not feeling well - so the wait was a challenge after driving to arrive.
Good overall, but bed could be better. Hotel doesn't have covered carport area for check-in convenience.
The room was clean and the bed was perfect. I love there choices for breakfast food. I staff was very professional.
Nice folks...great service
My wife and I had traveled on a red eye and hoped to check in early. The staff cleaned a room for us and we hardly had to wait. Great service.
Loved my stay
Clean and comfortable room, breakfast every morning was healthy and delicious, enjoyed our stay very much.
Room and hallways were clean. Employees at front desk and breakfast room were extremely nice and helpfull. Breakfast was very good and the lady in charge was always there keeping it clean and making sure the food was refilled. She was very friendly.
Was easy to access, staff was very friendly and quick to take care of you. Close to nearby restaurants and about anything you'd need.
The lady at the front desk was awesome! Our tv wouldn’t work because of a previous guest and she was willing to help however she could. She was pleasant and apologetic, and it was resolved.