酒店回复: Thank you for taking the time to share your feedback. I sincerely apologize for the issues you encountered during your stay, and I completely understand your frustration.It’s certainly not the experience we aim to provide, and I’m disappointed to hear about the noise disturbance from other guests in the hall at 2 a.m., the condition of the pillows, and the inconvenience of the vanity outlet not working. Additionally, I apologize for the issue with the truck outside your window and the early morning start-up noise. We certainly aim to provide a quiet and comfortable environment for all of our guests, and I regret that we fell short of that standard during your visit.I will immediately share your feedback with our team so that we can look into these issues and ensure that future guests are not inconvenienced in the same way. We will also have our maintenance team address the outlet and ensure our pillows meet the high quality standards we strive for.I understand that the lack of a more thorough response upon check-out was disappointing, and I truly apologize for not providing you with a more satisfactory resolution at that time. We will work with our team to ensure we are responding to guest concerns more effectively in the future.If your travels bring you back to the area, I would love the opportunity to provide you with the experience you were expecting. Please feel free to reach out to me directly, and I will ensure we take extra care with your reservation.Thank you again for your feedback, and we hope to welcome you back soon.Warm regards,
酒店还行,有恒温泳池,装修和卫生都不错。
就是很久没吃过这么难吃的早餐了,蛋白质只有白水煮蛋,剩下都是烤面包和酸奶牛奶还有水果
总体卫生,虽然有少量死角,但能接受。周边感觉比较安全。床很舒服。早餐过于简陋,差评。房间门不隔音,走廊里的人讲话听得很清楚,建议带耳塞睡觉。空调很给力,不吵。
房间很好 酒店免费延迟退房
搜索起来很方便。下次还会再用。
物超所值!
我们通过*******预订了两间房。我们晚上9点到达时,他们只有一间空房。他们把责任推给了*******,尽管我的*******确认信息显示只有两间房。前台服务员既没有表现出惊讶,也没有表示歉意。显然,他们把我们的一间房赠送给了别人,因为房间已经订满了。我经常去密歇根,以后不会再住这家酒店了。
值得称赞的是,我们回到前台时,他们退还了我们的房费,并告诉我们不会住在这间脏乱的房间里。浴室的地板黏得令人作呕。淋浴间的框架周围都生锈了,淋浴间本身也长了霉。
虽然工作人员非常有礼貌,但我退房时只听到他们说“哦,我很抱歉给您带来麻烦”,并指出 1)凌晨 2 点,有客人在大厅里大喊大叫 2)枕头很酸,所以我干脆没睡 3)梳妆台的插座坏了……我不确定他们是否已经订满了,但我几乎被安排到了一楼的最后一间房间,窗外就停着一辆工作卡车,是的,有人在早上 7 点启动了那辆卡车……幸好我无论如何都必须离开
物有所值
房间宽敞干净。
我们到得很晚,但一切都很顺利,可以顺利入住。
房费包含早餐,对于一家汽车旅馆来说,早餐还算不错。
简陋至极。多年来我第一次住的酒店房间没有咖啡机。唯一的椅子非常不舒服,电视很难用,我放弃了。没有梳妆台,冰箱里没有冷冻室,也没有时钟。我不会再住那里了。