Not a bustling are to stay, streets were deserted and restaurants were a few blocks away. Parking is convenient, $30/day. Toilet had problems flushing and the Internet didn't work at all. Breakfast was very good.
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酒店回复: Dear Ms. Cordero, Thank you for taking the time to share your experience. We’re glad you enjoyed the convenience of parking and our breakfast offerings. However, we’re truly sorry for the challenges you faced with the Internet and maintenance issues with your room. Your feedback is important to us, and we’ll be sure to address these concerns with our team as we are always looking for ways to enhance our guest satisfaction at all levels. We hope you’ll consider staying with us again so we can provide you with a more seamless experience. Sincerely, Bill Moore, General Manager, Fairfield Inn & Suites Charlotte Uptown
4.0分
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Room was good, staff was friendly, we had to call the first night we were there because our air conditioner was not working. A maintenance guy came to the room and worked on it, but it would not stay on cool it kept reverting the air back to 80 degrees. We had to get up several times during each night we were there because it would get so hot in the room while we were trying to sleep. Also I think charging people that are staying in your hotel for parking is wrong. We paid to stay and then we paid to park our car for 2 days and never left the parking garage after we got there until we left this morning.
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酒店回复: Dear Ms. Williams, Thank you for taking the time to share your feedback. We are pleased to hear that you found your room comfortable and our staff friendly. However, we sincerely apologize for the inconvenience you experienced with the air conditioning during your stay. We have shared your comments appropriately with our maintenance team to ensure this is promptly resolved. We also understand your concern regarding parking fees. While these charges help us maintain our facilities and provide secure parking for all guests, we regret any frustration this may have caused. Your comments are greatly appreciated, as they help us identify areas for improvement. We value your business and hope you will consider giving us another opportunity to provide you with a more comfortable and seamless experience in the future. Sincerely, Bill Moore, General Manager, Fairfield Inn & Suites Charlotte Uptown
酒店位置很好，光谱中心，名人堂都很近，周边环境好，对面就是小公园，早餐很丰盛，水果很多
离机场近
很好的酒店
反正住一晚
停车30 刀一晚
但是出门的时候闸开的我就直接走了
房间够大 干净
早餐一般
餐厅的食物也难吃
没有选择
只有城市的风景很美 唯一的慰藉
一般满意，不是特别喜欢
地理位置绝佳，餐厅的食物很美味，前台的小姐姐们都很友好、乐于助人而且提供了很多有用的信息。总的来说，是一次非常棒的住宿体验！！
很不错，下次还会选择。
房间干净，早餐非富
从入住到退房，一切都很棒。酒吧的食物很美味。早餐是标准早餐。房间很干净。浴室还有待改进。洗手池和淋浴间里有头发。总的来说，我对这次住宿很满意。还会再来。
设施和服务都很棒。
Not a bustling are to stay, streets were deserted and restaurants were a few blocks away. Parking is convenient, $30/day. Toilet had problems flushing and the Internet didn't work at all. Breakfast was very good.
Room was good, staff was friendly, we had to call the first night we were there because our air conditioner was not working. A maintenance guy came to the room and worked on it, but it would not stay on cool it kept reverting the air back to 80 degrees. We had to get up several times during each night we were there because it would get so hot in the room while we were trying to sleep. Also I think charging people that are staying in your hotel for parking is wrong. We paid to stay and then we paid to park our car for 2 days and never left the parking garage after we got there until we left this morning.