酒店回复: thanks for your awesome review. Your business is very important to us looking forward to welcoming you back.

酒店回复: Dear Guest,Thank you for taking the time to share your experience and for your 8/10 rating. We're glad to hear you enjoyed our prime location near ICON Park, and that our friendly staff and smooth check-in process helped start your stay off right.We sincerely apologize for the inconveniences you encountered, especially regarding the shower water temperature, water pressure, and the door issues. We’re also addressing the elevator and maintenance concerns to improve comfort for all our guests. Your feedback is extremely valuable, and we appreciate you bringing these matters to our attention.We hope you'll consider staying with us again in the future so we can provide you with a more seamless and enjoyable experience.Warm regards,The Maihana Hotel Team

酒店回复: Thank you so much for the awesome review and perfect score! 😊We're thrilled you enjoyed the breakfast, the vibe from our staff, and those full-length mirror doors (they’re a favorite!). We appreciate your note about the laundry room — while it didn’t impact your stay, your feedback helps us plan for future improvements.We hope to welcome you back soon for another laid-back and enjoyable stay!

酒店回复: 感谢您分享您的反馈，我们对您的体验深感抱歉。这远未达到我们力求提供的标准，对于您在入住期间（尤其是在抵达后）遇到的不适，我们深表歉意。您关于昆虫、房间湿度以及房间整体状况的反馈，我们非常重视。我们已与客房清洁和维护团队沟通，以确保不再发生此类问题。如果您愿意，我们很乐意与您直接沟通，以解决问题。再次感谢您告知我们此事。