酒店回复: Dear Theresa,We truly regret that you experienced issues with the burner and the discomfort with the air unit in your room. Please accept our apologies that we could not resolve this to your satisfaction and for the frustrations this caused. We will address these concerns appropriately with the relevant teams. Your satisfaction is important to us, and we appreciate you bringing these issues to our attention. Thank you once again for your feedback, and we wish you all the best for your future travels. Sincerely,Hotel Management
3.0分
商务出差
原文
翻译提供方：Google
这家酒店相当破旧和肮脏。看起来像是街上的人们进来并过夜的地方更长的时间。
之前去过几次，没有出现这些问题。所以可能随着时间的推移而改变。
它很脏，入口的把手完全被撕掉了。
房间里的读卡器有时不能用，你必须刷卡。尝试几次才有效。
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酒店回复: Dear Guest,We sincerely apologize for the experience you had during your recent stay. It's concerning to hear that the condition of the hotel didn't meet your expectations, especially since you've visited us in the past. Your feedback is invaluable, and we will certainly look into these concerns with our team to address the maintenance issues and improve our overall guest experience. We understand the importance of a clean and functional environment and appreciate you bringing this to our attention. Your feedback is appreciated, and we hope you will give us another chance to prove that we are committed to providing excellent hospitality. Sincerely,Hotel Management
酒店回复: Dear Alaide,We sincerely apologize for the conditions you encountered during your stay. A clean and well-maintained environment is essential, and we deeply regret that this was not your experience. The issues you mentioned, including cleanliness and plumbing concerns, will be addressed with our team to ensure improvements are made. Your feedback is important to us, and we appreciate you bringing these matters to our attention. We truly hope this unfortunate situation will not prevent you from staying with us again. We look forward to having the opportunity to give you the hospitality experience you deserve.Sincerely,Hotel Management
5.0分
家庭亲子
原文
翻译提供方：Google
这是我第二次入住这家酒店，酒店条件非常好，位置也很好。
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酒店回复: Dear Jose, We’re delighted to know that you chose to stay with us again and that our location and well-maintained property contributed to your satisfaction. It’s always a pleasure to welcome returning guests and know we continue to meet expectations. Your loyalty means a great deal to us, and we look forward to providing you with another comfortable and convenient experience on your next visit to Extended Stay America.Sincerely,Hotel Management
5.0分
其他
原文
翻译提供方：Google
合理的
酒店不错，价格便宜，酒店设施不错
走廊里有很浓的气味，
每日清洁房间。
但是拥有免费停车场和厨房结构会有很大帮助。
2.0分
家庭亲子
原文
翻译提供方：Google
缺乏照料，设施陈旧。粗心大意。没有广告宣传的早餐。床垫很脏。床上用品短缺。气味难闻！
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酒店回复: Dear Guest, We sincerely apologize for the issues you experienced during your stay, including the lack of attention, cleanliness concerns, and the breakfast not meeting your expectations. Your comments are very important to us, and we are addressing these matters with our team to improve our services and facilities. We strive to provide a comfortable and welcoming environment for all our guests and regret that we fell short during your visit. We appreciate your honest review and hope you will consider giving us another chance in the future.Sincerely,Hotel Management
他们不会说西班牙语。治疗相当冷淡。他是否帮助你对他来说并不重要。房间很大，住 5 个人很舒服。就价格而言，早餐非常糟糕，非常差，而且是在酒店入口和接待处供应。位置非常好。
误导性信息
如果你正在阅读这篇评论，因为你打算住在这家酒店，那么我要告诉你，他们不提供早餐；他们只给你一块能量棒。 此外，前台从来没有任何人。我等了半个小时才退房，却没有人出现。想象一下如果您遇到任何问题。我建议你在奥兰多找另一家酒店，那里有很多酒店可供选择。我希望这能帮助你做出决定。
只有位置可以弥补这一点。
这家酒店甚至不应该被称为酒店。他们每 15 天打扫一次房间，因此在我入住期间没有打扫过房间。他们说包含早餐，但实际上只有咖啡、麦片棒和松饼。他们很粗鲁。
自从我们住在这里以来，炉灶就一直无法使用。是的，我报告了这个问题。当那个人把它换掉时，情况更糟了。它只会冒烟，我们仍然无法做饭。房间制冷或供暖的装置只能吹出直冷风。我觉得这个房间的价格应该有正常工作的物品。当我报告问题时，一切都很好，没有其他问题。在这里住了大约 1 周，但一切都无法正常工作，我们无法做饭，哇，我从来没有想过会这样处理
这家酒店相当破旧和肮脏。看起来像是街上的人们进来并过夜的地方更长的时间。
之前去过几次，没有出现这些问题。所以可能随着时间的推移而改变。
它很脏，入口的把手完全被撕掉了。
房间里的读卡器有时不能用，你必须刷卡。尝试几次才有效。
糟糕的决定。
这家酒店散发着霉味、香烟味和潮湿味。房间里冰箱的封条上长满了霉菌，他们不应该叫一杯咖啡（你几乎找不到）和松饼早餐。他们张贴了禁止吸烟的告示，甚至连他们自己的员工都不尊重。沙发太糟糕了，无法小睡。这家酒店一点也不推荐，同样的价格有更好的选择。我们看到一个年轻女子在房间前面的走廊里睡了一上午
这家酒店非常脏。走廊很脏，房间很脏，浴缸很脏，浴室地板上有一只死蟑螂。浴缸堵塞了，水槽也堵塞了。我不打算回去，甚至不想想象早餐会是什么样子。
这是我第二次入住这家酒店，酒店条件非常好，位置也很好。
合理的
酒店不错，价格便宜，酒店设施不错
走廊里有很浓的气味，
每日清洁房间。
但是拥有免费停车场和厨房结构会有很大帮助。
缺乏照料，设施陈旧。粗心大意。没有广告宣传的早餐。床垫很脏。床上用品短缺。气味难闻！