酒店回复: Thank you Joy for your response. I am so happy to see you enjoyed your time here. We strive to provide the very best in service and cleanliness to our guests daily, I will share your feedback with the proper teams.
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地毯又旧又脏，房间里还有股难闻的气味。需要打开窗户才能除掉气味……
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酒店回复: Good evening, I apologize for your experience, we strive to provide great cleanliness and customer service daily to all our guests, I was made aware of your check in and checkout situation, I will be contacting ******* with your name and contact info for further resolution to this problem. Thank you for your time.
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The air conditioner in the room is making too much noise when it's working and even with it switching on, the room still feels cold. As a result I couldn't fall asleep at all for the whole night. The pillow also smells like somebody's hair has not been washed for some time.
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酒店回复: Thank you for your response Ning. I apologize for not exceeding your expectations during your stay. We strive to provide the best service and cleanliness for all our guests daily. Please safe travels.
古老的酒店装饰古典优雅，位置超级好，距离瀑布公园几分钟就到了，而且楼顶有观景房间可以远看尼亚加拉河和瀑布（最后两张图）。 一楼全天提供免费的各种咖啡，热水和柠檬水，还有绿茶和可可包冲泡。房间干净舒适。最最重要的是每个前台服务员都非常棒，温暖热情。尤其让人感动的是，当天上午退房前我在房间里突然肚子巨疼，前台帮忙叫了救护车把我送到医院，并叫我不用担心房间的东西。治疗结束后已是下午5点半，回到房间收拾好东西下去退房，询问退房晚了还要补交多少钱，前台经理说不需要多交任何钱，我没事才是最重要的！听到这样的话真是太感动了，这样有人情味让人觉得温暖的酒店值得超五星评价！
很欧式的风格。服务很好，很耐心跟你讲解宾馆的情况，有事问他也很热情回答。早餐是美式的。就是淋浴的水很小，洗澡不舒服。
酒店照片上是栋高楼，但酒店本身只占了1-6层。如果你住的不是六楼，那房间看出去要么是小镇风光，要么是品质酒店大楼的背面。你可以坐电梯到18楼，再走一层楼上去，就能看到瀑布的全景。早餐需要提前预订。
很不错的酒店了，离大瀑布也很近，周边很多吃饭的。
酒店房间对于四个人来说略显狭小，而且光线昏暗，整体照明效果欠佳。酒店本身感觉比较老旧，与网站上的图片不太相符。不过，早餐虽然简单，但也足够了。
这家酒店相当老旧，多年未翻新。房间里弥漫着浓重难闻的气味，可能是以前有人吸烟留下的，尽管是无烟房。地毯和窗帘又旧又脏。唯一的优点是地理位置优越，距离尼亚加拉瀑布公园仅几分钟路程。
房间大小合适，位置靠近瀑布——其他都很糟糕。房间里的家具很脏，窗帘也过时了，停车场就在街对面，让人想起体育场周围那些不太安全的停车场。入口大门和门禁板都带网。如果你把衣服之类的无害物品留在床上，他们不会整理床铺。工作人员态度很谨慎，即使你把这些物品告诉他们，他们也无能为力。
我唯一希望他们能提供一份当地餐饮指南。调酒师很棒，给我们推荐了几家步行即可到达的餐厅，而且食物美味，不会是旅游陷阱。
地毯又旧又脏，房间里还有股难闻的气味。需要打开窗户才能除掉气味……
The air conditioner in the room is making too much noise when it's working and even with it switching on, the room still feels cold. As a result I couldn't fall asleep at all for the whole night. The pillow also smells like somebody's hair has not been washed for some time.