酒店回复: Dear Ruth,I am sorry that your room had issues. We will check the room and fix any problem asap.Thank you,
2.0分
情侣出游
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翻译提供方：Google
我发现它不符合万豪标准
4.0分
其他
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翻译提供方：Google
房间条件很好，有一点咖喱味。
周围环境非常安静。
酒店回复: Gracias por la revisión.
5.0分
家庭亲子
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翻译提供方：Google
一个干净、安全的地方
4.0分
其他
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Room surroundings not quite early morning there was lots of noise dnt know what but when called up at front desk they were ok with this as some maintenance or some cleaning out side going on but it'sreally annoying and disturbing
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酒店回复: Dear Shobha,Thank you for taking time to send the feedback. I apologize for the inconvenience during your stay.We hope to see you when you are in town. We will make sure you would have a pleasant stay Regards,Ram Yalamanchili General Manager
1.0分
其他
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Manager and front desk staff abusive and dismissive. Ignored 5+ requests (lost count) to repair shower during my extended stay when accessibility was crucial following hospital discharge.
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酒店回复: Dear Valued Guest,Thank you for your stay at the TownePlace Plano Legacy. I am glad you enjoyed your stay. We are conveniently located 10 minutes from Dallas Fort Worth Airport. Thank you for your stay at the TownePlace Plano Legacy. I apologize your stay was less the satisfactory. I am happy to report that room change was offered to compensate the shower issue. I will take your comments and discuss them with the team to better improve on guests stays in the future. We hope to welcome you back to the hotel in the future. Kind Regards,Ram YalamanchiliGeneral Manager Towne Place Suites
这家酒店位置很好，交通便利，适合长期居住。不过，客房清洁服务相当简单，只提供“毛巾更换服务”，主要是换换毛巾。如果需要全面清洁，客人必须提前通过前台申请，不收取额外费用。尽管如此，工作人员都非常友好，酒店本身也很舒适，维护得很好。
很棒的酒店，入住体验很好。
我的住宿体验很糟糕。在为期 8 天的住宿中，我的房间只被打扫了两次。我一大早就离开了，大部分时间都不在，这样我的房间才能被打扫干净。当我报告了这个问题时，什么也没做。我花了很多时间在前台处理我未打扫的房间。前台人员的不专业态度令人厌恶。我住在 Motel 6 和 Econo Lodge 的低预算日子里，客房服务比这家好。如果一家汽车旅馆的服务比这家好，万豪应该感到羞愧。我永远不会向任何人推荐这家酒店。
Wifi 不工作
该物业是警告和破旧的。大堂看起来不错，但房间破烂不堪。地毯上有胶带、空调坏了、地毯发臭等。不代表万豪品牌。如果酒店维护得更好的话，价格和设施都很好。不错停车方便。人们都很棒！
我发现它不符合万豪标准
房间条件很好，有一点咖喱味。
周围环境非常安静。
一个干净、安全的地方
Room surroundings not quite early morning there was lots of noise dnt know what but when called up at front desk they were ok with this as some maintenance or some cleaning out side going on but it'sreally annoying and disturbing
Manager and front desk staff abusive and dismissive. Ignored 5+ requests (lost count) to repair shower during my extended stay when accessibility was crucial following hospital discharge.