Friendly, helpful staff at check-in and breakfast. Comfy, clean room despite construction.
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酒店回复: Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
2.0分
商务出差
room smell they had to come and spray it but short cover up 1 elevator long wait to up or down,
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酒店回复: Thank you for being our guest and sharing your review. We are very disappointed to learn that you did not receive the hospitality you deserve and we strive to bring to each guest. We appreciate you bringing this housekeeping concern to our attention, and you have our assurance that we will address this appropriately with staff. Thank you again for choosing us. We hope that whenever your travels bring you back to the area that you choose to visit us again.
3.0分
家庭亲子
This property was fine for a one night stay. Pool was under construction. Restaurants nearby
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酒店回复: Thank you for being our guest and sharing your review. We value your business and we hope you will visit us again so that we can leave you with a much better impression of our hotel and the service we provide.
5.0分
其他
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Recent stay
Currently undergoing renovations. The bed was hard. Half the lights didn't work. The soap dispensers were empty. I think the timing was bad, but we have stayed before and will probably stay again. It is usually a good place to stay.
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酒店回复: I am happy to hear you had a good stay, even as we undergo our renovations. Thank you for your review. I hope you do choose to come and visit us again to see all the upgrades to the property.
2.0分
情侣出游
Took forever to get hot water! Shower floor was stained and looked dirty! Carpets are stained! Extremely noisy
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酒店回复: Thank you for letting us know about your recent stay. I am so sorry that your stay did not meet your, nor our expectations. We will research and address your concerns with our team immediately.
4.0分
其他
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For almost $250 a night the room was underwhelming. The bed was not king size, the room smelled like mildew/cat urine. The shower curtain was moldy and no option to use the tub. But the staff was very courteous and friendly.
5.0分
其他
The staff were very friendly and the facilities were clean
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酒店回复: Thank you! We hope you will return to visit us again if you are ever back in the area.
3.0分
其他
Hotel parking lot under construction. Hotel staff not helpful. Housekeeping never cleaned our room
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酒店回复: Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area and you can enjoy our newly renovated hotel.
工作人员友好有礼。早餐非常棒。房间干净舒适。
酒店很舒适，虽然有些老旧。房间很宽敞，但健身房很小，里面的踏步机坏了一个多月了。酒店没有餐厅，但周围有很多步行可达的餐馆可供选择。早餐不太令人满意，品种不够丰富。
Friendly, helpful staff at check-in and breakfast. Comfy, clean room despite construction.
room smell they had to come and spray it but short cover up 1 elevator long wait to up or down,
This property was fine for a one night stay. Pool was under construction. Restaurants nearby
Recent stay
Currently undergoing renovations. The bed was hard. Half the lights didn't work. The soap dispensers were empty. I think the timing was bad, but we have stayed before and will probably stay again. It is usually a good place to stay.
Took forever to get hot water! Shower floor was stained and looked dirty! Carpets are stained! Extremely noisy
For almost $250 a night the room was underwhelming. The bed was not king size, the room smelled like mildew/cat urine. The shower curtain was moldy and no option to use the tub. But the staff was very courteous and friendly.
The staff were very friendly and the facilities were clean
Hotel parking lot under construction. Hotel staff not helpful. Housekeeping never cleaned our room