酒店回复: Thank you for sharing your experience with me. I was sorry to learn the property fell short of expectations during this visit due to the mix up of your room and payment. i have shared your comments with our leadership team in an effort to improve our quality and level of service.
酒店回复: Thank you for sharing your experience with me. i was sorry to hear the property fell short of meeting your expectations during this stay. I have shared your comments with the leadership team at the property in a effort to improve our quality and level of service.
4.0分
商务出差
原文
翻译提供方:Google
安全舒适
房间干净舒适。浴室的纺织品需要更新。
早餐很棒!还会再来的。
3.0分
其他
原文
翻译提供方:Google
马桶漏水,吹风机坏了。房间还行,其他方面都很干净。下次入住前会考虑其他选择。
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酒店回复: Thank you for sharing your experience with us. I was pleased to hear the property met your expectations during this stay. I have shared your comments of where we could improve with my engineering and housekeeping teams. We look forward to the opportunity to serve you again on return trips to the area.
不错的酒店,房间蛮大的。
这家酒店给我安排了一间无障碍客房,这并非我预订的房型。我要求更换成我预订的房型,但他们却说“不行”,理由是我预订的房型已经没有了。为什么不给我我付了钱的房间呢???
我孩子们超爱这家酒店。
酒店挺新,早餐种类有点少,总体还不错。
房间很干净
酒店卫生很好。
我预订了两间房间,
当我晚上 9:30 到达时,他们告诉我,我预订了一间房间。
我不得不用现金支付房费。
这种情况令人遗憾,尤其是我还带着两个孩子。
我请求支持退还已支付的暖气费
绝对不值他们收的钱。
我住在一楼,楼上的人太吵了。我去前台投诉了。我觉得他们根本没说什么。而且,每次进房间都有一股怪味,浴缸看起来一点也不干净。我不得不自己买清洁用品。
安全舒适
房间干净舒适。浴室的纺织品需要更新。
早餐很棒!还会再来的。
马桶漏水,吹风机坏了。房间还行,其他方面都很干净。下次入住前会考虑其他选择。