It was a good stay. The fixures in the bathroom need attention. Everything was loose. The toilet paper kept falling off of the holder. The room was clean and comfortable overall.
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酒店回复: Thank you for taking the time to fill out our survey. We are pleased that your overall stay was good. We have spoken to our housekeeping and maintenance staff regarding your recent stay. We are taking all the actions to make sure we prevent these things from happening for future guests. We would love to see you again in the near future. We all would like to wish you happy and safe holidays!
5.0分
其他
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Although we had a slightly annoying tech issue with the key card not working an hour before checkout, the person at the front desk kept trying to make it right before personally unlocking the room for us so that we could finish checking out. Based on the cleanliness and the extremely helpful and friendly people working there, I'd gladly stay again!
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酒店回复: Thank you from all of our hotel staff on sharing how your stay was here with us went. We are very pleased that you found our team to be extremely helpful and friendly especially with the annoyance of your key card not working. We here strive to make sure all of our guests have everything they deserve. We all hope you have a happy holiday season!
4.0分
其他
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Room was clean, comfortable and had everything we needed. Breakfast was average - good enough for a quick stop on the way out. Staff were pleasant and professional, property was well maintained.
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酒店回复: Thank you for choosing us for your stay, and for the kind words on behalf our hotel and our staff. We are excited you had a wonderful stay! We look forward to welcoming you back very soon.
4.0分
其他
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It was a pleasant, comfortable stay. The only issues we had were a problem with the deadbolt on the door, which they took care of and the telephone and charging ports looked like they never get cleaned. Overall though, we were quite satisfied.
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酒店回复: Thank you for staying with us at the Fairfield. We are glad you had a pleasant and comfortable stay. We sincerely apologize again for the dead bolt issue and we have our maintenance checking back on it to make sure that that issue has been resolved. We hope to see you again very soon. From everyone here we wish you a happy and safe holiday season!
房间干净，前台也还客气，每层有制冰机。起晚了没赶上早餐，还特意给我们留了酸奶。周围很多吃饭的地方，推荐这家牛排。停车因为是携程订的免费。
预订时是一个价格，结账时却收了更多。电梯等了很久，因为只有一部能用。房间也不是很干净，床头板上全是手印。我肯定不会再预订这家酒店了。
干净整洁，有点旧，停车免费，附近有不少商业
房费很划算。两班的员工都非常棒，服务很好。
房间干净、舒适、安静。早餐还可以。前台服务人员态度不错，但可能给我们办理入住的那位先生那天心情不太好。
酒店位置便利，方便购物和用餐。酒店部分设施略显陈旧，但总体来说，考虑到价格，还算不错。
我们使用房间的冷暖空调时，房间里有一股难闻的气味。但酒店客满，所以无法换房。之前住过这家酒店，都没遇到过问题。但这次体验很差。
It was a good stay. The fixures in the bathroom need attention. Everything was loose. The toilet paper kept falling off of the holder. The room was clean and comfortable overall.
Although we had a slightly annoying tech issue with the key card not working an hour before checkout, the person at the front desk kept trying to make it right before personally unlocking the room for us so that we could finish checking out. Based on the cleanliness and the extremely helpful and friendly people working there, I'd gladly stay again!
Room was clean, comfortable and had everything we needed. Breakfast was average - good enough for a quick stop on the way out. Staff were pleasant and professional, property was well maintained.
It was a pleasant, comfortable stay. The only issues we had were a problem with the deadbolt on the door, which they took care of and the telephone and charging ports looked like they never get cleaned. Overall though, we were quite satisfied.