酒店回复: Thank you for sharing your thoughts. We do apologize as our phone system and computer system was completely down. We hope when you're in the area you will give us another chance.
酒店回复: Dear Mary Ellen,Thank you for being our guest recently. We're glad you chose the park, sleep, and fly option, but regret that the return portion of your trip fell short. Your comments have been shared with our team to ensure greater reliability in communication moving forward. We apologize for the frustration this caused and appreciate you bringing it to our attention. It would be our pleasure to welcome you back anytime for a seamless visit worthy of a perfect rating.
4.0分
其他
原文
翻译提供方：Google
办理入住的前台工作人员很友好，乐于助人。
但是回程等班车真是太难受了。
工作人员一直告诉我班车快到了，但等了将近50分钟。
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酒店回复: Dear Karen,It was a pleasure having you as our guest at Fairfield Inn & Suites Savannah Airport. We truly appreciate your kind words about the friendly service you received at check-in; however, we apologize for any delays you experienced with the shuttle service. Please know that we’re looking into what occurred and will take steps to improve. Thank you again for choosing to stay with us—we look forward to welcoming you back soon for an even better experience.
1.0分
家庭亲子
原文
翻译提供方：Google
地毯因为刚清洗过而潮湿，使房间非常潮湿和发霉，让人无法入睡。房间里的空调效果很差。
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酒店回复: Dear Charles,Thank you for sharing your experience. We regret that the condition of the carpet and the room’s climate control affected your comfort. A room should feel fresh and restful, and we’re sorry this was not the case during your stay. Your comments have been shared with our housekeeping and maintenance teams to ensure these issues are promptly addressed. We appreciate your feedback and the opportunity to improve. It would be our pleasure to welcome you back in the future for a seamless visit worthy of a perfect rating.
5.0分
其他
原文
翻译提供方：Google
由于膝盖问题，我很高兴我的房间在一楼。工作人员很专业。我会再住这里
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酒店回复: Dear Adrienne,We're glad our accommodations were perfect for your needs and that our team left a positive impression on you. It was a pleasure having you at Fairfield Inn & Suites Savannah Airport, and we would love to welcome you back anytime your plans bring you our way!
3.0分
其他
原文
翻译提供方：Google
位置好。早餐不错。位于一楼靠近大堂，所以半夜工作人员会发出一些噪音。房间有点旧。尤其是浴室。
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酒店回复: Dear Michael,Thank you for your review and for staying with us. We're glad you enjoyed our convenient location and found the breakfast to your liking. We apologize for any disturbance caused by nighttime noise near the lobby and appreciate your feedback regarding the condition of the room and bathroom. Your comments help us identify areas where we can improve, and we hope to provide you with a more refreshed and peaceful experience on your next visit.
4.0分
商务出差
原文
翻译提供方：Google
我只是在那里洗澡睡觉。我去那里是为了工作。所以我并没有真正在那里住过。
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酒店回复: Dear Kurt,We appreciate your feedback and hope to have the opportunity to welcome you back for a longer stay in the future.
很多酒店集中在这里，房间不错，看得出新装修的，卫生间比较大，室外空调机旁的很吵，房间隔音也不好，很晚了还有各种声音
真心不行啊
设备很老了
前台电话没人接。从机场到酒店花了50分钟。他们竞争对手的班车司机帮了我们，我们打电话给庭院酒店的前台。费尔菲尔德和庭院酒店共用一辆班车，他们一接电话就接了。我给费尔菲尔德前台打了8次电话，都没人接。
酒店不错，但停车换乘服务要谨慎。
我们选择了停车换乘服务，在航班起飞前一晚入住。返回酒店后，我们打了20分钟的电话，想叫酒店从机场接我们的车，但没人接，所以我们最后打了出租车，费用和停车费一样贵。
办理入住的前台工作人员很友好，乐于助人。
但是回程等班车真是太难受了。
工作人员一直告诉我班车快到了，但等了将近50分钟。
地毯因为刚清洗过而潮湿，使房间非常潮湿和发霉，让人无法入睡。房间里的空调效果很差。
由于膝盖问题，我很高兴我的房间在一楼。工作人员很专业。我会再住这里
位置好。早餐不错。位于一楼靠近大堂，所以半夜工作人员会发出一些噪音。房间有点旧。尤其是浴室。
我只是在那里洗澡睡觉。我去那里是为了工作。所以我并没有真正在那里住过。