酒店回复: What an excellent rating! I am thrilled to see that you had a great stay and hope that we will be your first choice for lodging in Raleigh from here on out. Thank you for your business, and please come again.
5.0分
其他
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My stay was amazing, from valet parking to the complimentary breakfast from the front desk (because it was my birthday) and access to the lounge...my stay was definitely top tier! The room was very clean and cozy and the window view was so relaxing (i was on the 9th floor). i really enjoyed my overall stay! This will be my choice everytime when i visit the city :)
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酒店回复: Thank you for taking the time to share your birthday experience and for championing our hotel! We are happy to know that we provided amazing accommodations and service, and we appreciate you choosing to stay with us. We're thrilled to be your first choice of lodging when visiting Raleigh, and we look forward to welcoming you back again soon.
3.0分
其他
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The room was clean and stocked with all the necessities one could need. However, the TV didn’t work and the food from the room delivery was horrible. Cold food. The view is awesome.
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酒店回复: Thank you for sharing your kind and informative feedback regarding your experience with us! We're pleased to know you were primarily satisfied with your stay; however, we apologize that you experienced an issue with your TV and that your room delivery left you underwhelmed. We hope this will be the first of many visits, allowing us to provide a truly exceptional experience.
5.0分
情侣出游
Room was very clean, staff was nice, great stay. Only problem was that the hot tub jets didn’t work and it wasn’t that hot
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酒店回复: Thank you for your patronage. We are so happy to know you enjoyed your stay. My apologies about the issues with the hot tub. Please visit again soon.
5.0分
其他
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I truly appreciated the room's interior design, the see-through glass shower, the wall art, the desk design, and the light behind the TV, which was truly remarkable. The bed is modern as well, and I was super happy about the updated TV with Netflix. Checking in was brief, and the staff were kind.
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酒店回复: Thank you for sharing this frame-worthy review. I feel our accommodations are some of the finest, and your feedback helps validate that opinion. Your review and recommendation are very much appreciated. We will be looking forward to serving you in the future.
5.0分
家庭亲子
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Wonderful stay. The staff are friendly and helpful, the rooms are clean and modern and a good size. The only complaint is the freezing indoor pool that is supposed to be heated. We loved the walkable surrounding city!
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酒店回复: We are delighted to learn that, despite some imperfections, you were able to find joy in your stay. Your positive feedback is invaluable to us and to other travelers. We sincerely look forward to the opportunity to further enhance your experience during your next visit. Thank you for sharing your thoughts!
4.0分
其他
The room was clean and the property was very nice. Staff at the front desk were very welcoming.
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酒店回复: It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us.
酒店很棒，但停车非常麻烦。如果你不想额外付费使用代客泊车服务，门口的停车工作人员会对你很不耐烦。你必须自己找停车位，然后把所有东西从车里搬到酒店，除非你愿意把钥匙交给代客泊车员保管，即使你并不想使用代客泊车服务。入口处的卸货管理应该改进，避免车辆堵塞无法通行的情况。
入住办理很快。
房间很干净，浴室也很好。
地理位置不错，停车虽然要交市政费，但价格合理。
热水浴缸维护得很差，一点也不干净，里面漂浮着很多杂物。
伟大的
My stay was amazing, from valet parking to the complimentary breakfast from the front desk (because it was my birthday) and access to the lounge...my stay was definitely top tier! The room was very clean and cozy and the window view was so relaxing (i was on the 9th floor). i really enjoyed my overall stay! This will be my choice everytime when i visit the city :)
The room was clean and stocked with all the necessities one could need. However, the TV didn’t work and the food from the room delivery was horrible. Cold food. The view is awesome.
Room was very clean, staff was nice, great stay. Only problem was that the hot tub jets didn’t work and it wasn’t that hot
I truly appreciated the room's interior design, the see-through glass shower, the wall art, the desk design, and the light behind the TV, which was truly remarkable. The bed is modern as well, and I was super happy about the updated TV with Netflix. Checking in was brief, and the staff were kind.
Wonderful stay. The staff are friendly and helpful, the rooms are clean and modern and a good size. The only complaint is the freezing indoor pool that is supposed to be heated. We loved the walkable surrounding city!
The room was clean and the property was very nice. Staff at the front desk were very welcoming.