酒店回复: Kristen,We're truly sorry to hear that your stay was so disappointing, especially given the circumstances surrounding your visit. It sounds like the noise issues, both from the heating/cooling unit and an adjoining room, significantly impacted your ability to rest comfortably. We understand how crucial a peaceful environment is, particularly when you're recovering, and we regret that we didn't provide that for you.While we're glad to know you appreciated the food and found our staff pleasant, it's clear these positive aspects didn't make up for the discomfort you experienced. We're taking your feedback regarding the noise levels very seriously.We hope you'll consider staying with us again in the future, allowing us the opportunity to provide you with a much more positive and restful experience.
4.0分
家庭亲子
I was reserved with two queen beds but when I arrived it was reserved with one king bed. I had to show the proof of my reservation.
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酒店回复: Thank you for sharing your experience. We apologize for the mix-up with your reservation and any inconvenience it caused upon arrival. Sometimes the third-party sites may not communicate accurate information to us.
5.0分
其他
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Great Staff, Great Location!
Friendly staff and great facility were appreciated. But the main selling point for us was the great location; so close to UC Davis Medical and Shriners Children’s Hospital. Having a nice space to go back to between the kiddo’s medical appointments has been such a relief! The staff at this location understand a lot of guests are involved with the nearby hospitals for medical and are super accommodating & understanding.
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酒店回复: Chris,Thank you so much for the wonderful feedback! We're thrilled to hear that your experience at Courtyard Sacramento Midtown was a relief during what must be a challenging time. It means a lot to us that you found our staff friendly and accommodating, and that our location was so convenient for your visits to UC Davis Medical and Shriners Children's Hospital. We're glad we could provide a comfortable and welcoming space for you.
4.0分
商务出差
Nice hotel near the medical centers but not exactly near the Midtown action. Room well designed and comfortable and quiet.
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酒店回复: Thank you for the wonderful feedback! We're so glad you had a nice stay at Courtyard Sacramento Midtown and appreciated the convenient location near the medical centers, as well as your well-designed, comfortable, and quiet room. We understand your point about being a bit removed from the "Midtown action," and we appreciate you sharing that perspective.
5.0分
商务出差
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Great!
The SWEETEST woman checked me in — I’m kicking myself for not recalling her name, but it was the most pleasant experience upon arrival and continued going smoothly from there. The room was extremely clean and comfortable. I had a wonderful stay.
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酒店回复: Thank you for the wonderful feedback! We're so glad to hear that you had a pleasant check-in experience at Courtyard Sacramento Midtown with our front desk team member and that your stay continued to go smoothly. It's great to know that you found your room to be extremely clean and comfortable.
4.0分
商务出差
Great location mid-town and near where we had meetings. Front staff welcoming and room comfortable.
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酒店回复: Tim,Thank you for sharing your feedback! We’re glad our central location, welcoming front staff, and comfortable room helped make your stay enjoyable. We look forward to welcoming you back on your next visit!
3.0分
其他
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Highly rated but not worth it. Old establishment. Iron and Board old and cracked. Over priced. What’s good is parking and place is safe especially when in Sacramento.
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酒店回复: We hope we can welcome you back when our fresh renovation is completed!
5.0分
家庭亲子
So glad the elevators got working again. Beds were great. And we enjoyed our Bistro breakfasts in the lobby. Friendly staff.
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酒店回复: Thank you for sharing this positive feedback! We are so glad to hear that you had a great stay, that the elevators were working properly for you, and that you enjoyed our Bistro breakfasts and our friendly staff.
好像是中国90年代初的酒店样子。虽然房间维护还算可以吧，但是整体显得很旧。床头的USB充电口也坏了。房间里的空调，根本不可能睡觉时候开，声音太大了。酒店早餐就是大堂的咖啡厅，没有自助。就是中规中矩的酒店。
位于加州大学戴维斯分校医学中心校区内，房间很安静，环境很好。唯一的缺点是没有闹钟（真难以置信），而且只有一个能用的椅子。
这可能是我们住过的最差的酒店之一了——我们刚做完手术就住在这里，空调/暖气设备噪音大得像飞机起飞一样——而且整晚都在响。真是糟透了——我们楼上的房间也很吵。300美元的价格应该住得更舒适安静一些，尤其是它就在医疗中心附近。食物不错，员工也很好，但住宿体验很糟糕。
I was reserved with two queen beds but when I arrived it was reserved with one king bed. I had to show the proof of my reservation.
Great Staff, Great Location!
Friendly staff and great facility were appreciated. But the main selling point for us was the great location; so close to UC Davis Medical and Shriners Children’s Hospital. Having a nice space to go back to between the kiddo’s medical appointments has been such a relief! The staff at this location understand a lot of guests are involved with the nearby hospitals for medical and are super accommodating & understanding.
Nice hotel near the medical centers but not exactly near the Midtown action. Room well designed and comfortable and quiet.
Great!
The SWEETEST woman checked me in — I’m kicking myself for not recalling her name, but it was the most pleasant experience upon arrival and continued going smoothly from there. The room was extremely clean and comfortable. I had a wonderful stay.
Great location mid-town and near where we had meetings. Front staff welcoming and room comfortable.
Highly rated but not worth it. Old establishment. Iron and Board old and cracked. Over priced. What’s good is parking and place is safe especially when in Sacramento.
So glad the elevators got working again. Beds were great. And we enjoyed our Bistro breakfasts in the lobby. Friendly staff.