酒店回复: Thank you for visiting the Provo Marriott Hotel & Conference Center and for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. I appreciate you bringing these items to our attention and taking the time to leave comments where we can enhance our guests’ experience and improve our services.I have shared your feedback with our hotel team to have proper notification of the parking construction and understanding our guests concerns. We will certainly use your constructive feedback to improve the quality of our service and hotel. Evaluations like these help us improve our hotel to fit the needs of our guests.I hope you choose to stay with us again when your travels bring you back to the area.
2.0分
其他
原文
翻译提供方：Google
没有免费早餐，价格这么贵，真是令人失望
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酒店回复: Thank you for your feedback. We're sorry to hear that the lack of a complimentary breakfast was a disappointment during your stay. We understand how important that amenity can be, especially when considering overall value. Your comments are appreciated and will be taken into consideration as we continue to look for ways to improve our guest experience. We hope to have the opportunity to welcome you again and better meet your expectations.
酒店回复: Thank you, we appreciate your review of the Provo Marriott Hotel and Conference Center and our hotel. We look forward to your next stay at Provo Marriott Hotel & Conference Center. We truly appreciate the support.
酒店回复: Jodi, Thank you for being our guest at Provo Marriott Hotel & Conference Center. I am happy to hear you enjoyed your stay at the Provo Marriott Hotel and Conference Center and our team was able to address the minor issues. I appreciate your generous comments. We look forward to welcoming you again soon!
4.0分
商务出差
原文
翻译提供方：Google
浴室里没有洗漱用品。
迷你吧台空了。房间里甚至没有一瓶水。
令人失望
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酒店回复: ION,Thank you for taking the time to share your comments on your recent stay with us.Providing the highest level of hospitality is our number one priority, and I sincerely apologize for falling short of meeting your expectations. I appreciate you letting me know your experience here at the hotel and letting us know where we can improve our services. We will certainly use your constructive feedback to ensure we address them. Thank you for giving us the opportunity to hear your feedback.
位置很好，作为一家四星级酒店，价格也很划算，房间干净整洁。没有免费瓶装水。提供免费电动车充电。
对于在普罗沃中途停留来说，这家酒店地理位置优越。工作人员很可爱，一切都很干净现代。
普罗沃市中心不错的商务酒店，部分房间视野极佳。
房间很棒，干净整洁，景色也很好。地理位置优越。
停车场正在施工，没有发出任何通知，入口标识不清。工作人员对提出的担忧置之不理。
没有免费早餐，价格这么贵，真是令人失望
门厅很漂亮，可轻松前往会议中心和几所大学。步行即可到达几家餐厅，包括一家小型法式面包店。房间打扫得很干净。从我的房间可以看到美丽的山景。
工作人员非常友好，对我在那里遇到的两个小问题做出了快速反应。早餐很棒，周围环境保持干净。酒店位于中心位置，因此靠近 BYU、娱乐场所和餐厅。最好的是我的房间很大，有一个迷你步入式衣柜。
浴室里没有洗漱用品。
迷你吧台空了。房间里甚至没有一瓶水。
令人失望
非常失望
不好。停车场太糟糕了。我的车停不进高度限制。不得不把车停在街对面。我向经理投诉了，但他们没有采取任何措施让我住得愉快。没有代客泊车服务。浴帘弄湿后味道难闻。浴缸排水不畅。我再也不会住这家酒店了。