My only feedback is the bar at the restaurant was slow on both nights I was there and the employees looked miserable and not happy to be there. Also quality of food was very poor. Expect more from a Marriott.
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酒店回复: Melinda, thank you for staying with us at Marriott Lexington Griffin Gate Golf Resort & Spa. The team appreciates your feedback regarding the restaurant experience. Guest perspectives are always valued, and your comments will be shared internally as we continuously work to enhance our offerings. We hope to have the opportunity to welcome you back in the future.
5.0分
其他
Awesome accommodations. Just a beautiful hotel and pool , bars and restaurant. The rooms were gorgeous
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酒店回复: Arlene, it’s wonderful to hear you had such a great time at Marriott Lexington Griffin Gate Golf Resort & Spa. The team is delighted you enjoyed the inviting spaces and found everything from the pool to the rooms pleasing. We hope to welcome you back for another enjoyable stay.
1.0分
朋友出游
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Poor "resort". More like a Holiday Inn Express. Guaranteed room was not available, hot tub was cool and paint peeling. No way to adjust room temp - set at 65 degrees and froze for 4 nights. Staff no help. Plastic sups and few amenities in rooms. My safe didn't work. Overall, looks like it needs work or management??
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酒店回复: William, thank you for sharing your comments. The experience you described regarding your accommodations and facilities does not reflect what is intended at this property. The team continually strives to create a more enjoyable atmosphere and will use your feedback to improve future guest experiences.
5.0分
其他
Fun weekend getaway
Great place to Felix by the pool and play golf! The stallf was very friendly and helpful!
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酒店回复: Nancy, it’s wonderful to hear you had a great time at Marriott Lexington Griffin Gate Golf Resort & Spa. The team members are delighted you enjoyed relaxing by the pool and taking advantage of the golf course. We hope to welcome you back for another fun getaway soon.
5.0分
家庭亲子
Great atmosphere. Loved getting to watch Little League Baseball on the big screen while sitting in hot tub. Then sat by the fire pit and relaxed. Great stay.
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酒店回复: Crystal, it’s wonderful to hear you had a great time at Marriott Lexington Griffin Gate Golf Resort & Spa. The team is glad you enjoyed the lively atmosphere and the unique amenities. We appreciate your kind words and look forward to welcoming you back for another relaxing visit.
4.0分
其他
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Decent hotel
My wife and I had a pretty decent stay. It was a busy weekend, there was a wedding on both days we stayed so there was more foot traffic than what we normally would like. Other than the weddings we did have an issue with the shower drain not draining properly, which caused us an inconvenience. Overall it was still a decent stay.
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酒店回复: Demetrius, thank you for sharing your feedback. The team appreciates knowing you enjoyed your time at Marriott Lexington Griffin Gate Golf Resort & Spa. Busy weekends can bring a lively atmosphere, and your comments about your shower experience will be taken into account to help ensure everyone’s comfort. We hope to welcome you and your wife back soon.
5.0分
情侣出游
Only downside is the tvs can be a little slow to run any internet apps but its a hotel so im not expecting crazy speeds.
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酒店回复: gary, it’s wonderful to hear you had a great time at Marriott Lexington Griffin Gate Golf Resort & Spa. The team appreciates your feedback and is glad you enjoyed your visit. We look forward to welcoming you back soon!
酒店很干净，床也很舒服。下次肯定还会再来。
前台工作人员的态度非常糟糕，完全没有客户服务意识。一整晚都没有电，我是在黑暗中睡的，而且暖气也坏了。餐厅的服务也很差劲。我绝对不会向任何人推荐这家酒店。
度假酒店，环境不错，设施老化，服务不够。
My only feedback is the bar at the restaurant was slow on both nights I was there and the employees looked miserable and not happy to be there. Also quality of food was very poor. Expect more from a Marriott.
Awesome accommodations. Just a beautiful hotel and pool , bars and restaurant. The rooms were gorgeous
Poor "resort". More like a Holiday Inn Express. Guaranteed room was not available, hot tub was cool and paint peeling. No way to adjust room temp - set at 65 degrees and froze for 4 nights. Staff no help. Plastic sups and few amenities in rooms. My safe didn't work. Overall, looks like it needs work or management??
Fun weekend getaway
Great place to Felix by the pool and play golf! The stallf was very friendly and helpful!
Great atmosphere. Loved getting to watch Little League Baseball on the big screen while sitting in hot tub. Then sat by the fire pit and relaxed. Great stay.
Decent hotel
My wife and I had a pretty decent stay. It was a busy weekend, there was a wedding on both days we stayed so there was more foot traffic than what we normally would like. Other than the weddings we did have an issue with the shower drain not draining properly, which caused us an inconvenience. Overall it was still a decent stay.
Only downside is the tvs can be a little slow to run any internet apps but its a hotel so im not expecting crazy speeds.