There was no water available and later the water was turned on. No hot water at all during our stay. I demand a refund they could have told us at check in that there was no hot water. We could have stayed somewhere else!
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酒店回复: Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. Accidents tend to happen and we are currently working to resolve the water issue. I hope you choose to stay with us again when your travels bring you back to the area.Nicole
房间宽敞,有厨房设施,很好。
优点:位置很好,就在市中心,靠近河畔步道。
缺点:
- 有3部电梯,但只有1部能用,而且它噪音很大,运行不稳定。
- 我们刚入住就发现熨衣板坏了。
- 瓶子里护发素是空的。
- 联系前台花了很长时间。
来圣安东尼奥办签证,去大使馆,非常方便就在河边,去大使馆很方便,含早餐,虽然很单一。就是价格有点贵。
一个很棒的住宿地点。停车场就在街对面,从那里走到河边步道只有一个街区。早餐比预期的要好很多,服务也很快很友好。
很不错,房间干净,不冷,员工们都非常友好。早餐好吃,免费提供的咖啡也很棒,非常满意!
我非常喜欢这家酒店。早餐很棒,员工也很优秀,房间非常干净。我向所有寻找酒店的人推荐这里。
地理位置优越,房间宽敞,但缺乏维护;仅供睡觉是个不错的选择。
不错的酒店
我的卡被扣款两次;我已经用*******支付过房费了,但房间费又被扣了两次。
There was no water available and later the water was turned on. No hot water at all during our stay. I demand a refund they could have told us at check in that there was no hot water. We could have stayed somewhere else!