酒店回复: Dear Anonymous, we are sorry that you did not have a good experience during your recent stay, and we apologize for the inconveniences you recently had. Please know that we are addressing all of these concerns. These are not the standards we strive to uphold. The work that we are doing is part of a broader effort to improve the hotel with many exciting and new amenities. We hopefully look forward to your return in the future.
酒店回复: Dear April, we are sorry that you did not enjoy your recent stay with us. We were happy that the hotel was able to give you a resolution for your stay. We do hope that you return in the future as we are creating a beautiful resort with many new and exciting amenities.
酒店房间蛮大，但整体比较老旧，早餐还不错，可以点现做的热食，Napa最好的区域是杨特维尔，预算允许的话，还是住那吧
房间装修非常漂亮，超出预期很干净，性价比高，美中不足是这段时间在装修。
纳帕市中心的好地方。欢乐时光和早餐都很棒！
房间设施都比较新，体验不错
除早餐外都好！
窗户好像不能关紧, 车声超大. 整晚楼上都有噪音传来.
酒店很漂亮，但是！
入住体验很棒，房间现代化，员工也很友好。我唯一不满的是早餐，只有预包装的墨西哥卷饼、麦片和水果，考虑到每晚的价格，这样的早餐实在不值。我们住的是一楼的房间，可以欣赏到露台的景色，但有时候能听到二楼有人走动的声音。
10/10 最好还是去别处住。
从哪儿说起呢？他们宣传的房间是隔音的，这完全是谎言。入住手续办理得非常不友好。早餐时桌子上满是水泥灰。电梯坏了。恒温器无法保持设定温度。晚上不是出汗就是结冰。酒吧还不错。我知道他们正在装修翻新，但 10/10 最好还是在纳帕找个地方住。
我可以很肯定地说，这是我住过的最差的三次酒店经历。
我本来会再住这里，但这次他们没有透露正在大规模施工。游泳池没有开放，我们带着孩子，他们想游泳。我们退款了，并在其他地方找到了住处。下次我会在预订前先给酒店打电话，看看是否正在施工，以及游泳池是否正在运行和加热。
很棒的房源。床和被褥都很舒服。卫生间和淋浴设施也很棒。庭院干净整洁。包含的欢乐时光和早餐非常方便，而且也很美味。