酒店回复: Dear Guest,Thank you for choosing the Carlton Moscow Hotel for your holiday in the heart of the capital!We appreciate you taking the time to share impressions of your recent holiday in our hotels.We look forward to seeing you at the hotel again.Sincerely,Ekaterina GaskovaGuest Relations & Quality Manager
4.7分
豪华特大床房
商务出差
便捷 舒适！
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酒店回复: Dear Guest,Thank you for choosing the Carlton Moscow Hotel for your holiday in the heart of the capital!We appreciate you taking the time to share impressions of your recent holiday in our hotels.We look forward to seeing you at the hotel again.Sincerely,Ekaterina GaskovaGuest Relations & Quality Manager
5.0分
豪华双人间
家庭亲子
nice 不错挺好的
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酒店回复: Dear Guest,Thank you for choosing the Carlton Moscow Hotel for your holiday in the heart of the capital! We appreciate you taking the time to share impressions of your recent holiday in our hotels. We look forward to seeing you at the hotel again. Sincerely, Ekaterina Gaskova Guest Relations & Quality Manager
设施：齐全
卫生：环境好
质量、服务和清洁度都达到了最高标准。
莫斯科最棒的酒店。一切都无可挑剔。
总的来说一切都很满意，酒店不错，早餐美味。
挺不错的 服务态度非常好
便捷 舒适！
nice 不错挺好的
房间很小，设施老旧，没有牙膏牙刷
我们留下了非常美好的印象。服务和舒适度都无可挑剔。
房间温馨舒适，床也很舒服。
特别要赞扬一下行政酒廊的工作人员。他们不仅仅是员工，更是热情友善、令人愉悦的人，营造出一种绝对宁静祥和、宾至如归的氛围。感谢他们，我们不仅放松了身心，也舒缓了灵魂。
我们一定会再来的❤️
退房第二天，我们收到一封信，说我们在房间里消费了东西，但我们根本没有！他们说要罚款25000卢布！真是太糟糕了！这种事谁都可能遇到。他们未经我们入住时确认的信用卡授权，就扣了25000卢布！请采取行动。这怎么可能发生？