酒店回复: Thank you for taking the time to share your experience. I want to extend my sincerest apologies for the condition of your room and the discomfort it caused during your recent visit. What you described is unacceptable and far below the standards we strive to uphold at Marriott.I’m especially sorry that the furniture and flooring were in such poor condition that you felt compelled to leave immediately. Your decision not to unpack and the need to secure alternate accommodations at additional expense speaks volumes about the severity of the issue. I understand how frustrating and disappointing this must have been, especially when attending a conference.Please know that we are taking your feedback seriously. We’ve already initiated a full review of the room you were assigned, and we are working with our housekeeping and maintenance teams to address the cleanliness and condition concerns you raised. We are also reviewing our room assignment process to prevent similar situations from occurring in the future.Again, we deeply regret the inconvenience and disappointment you experienced. We value your loyalty to Marriott and hope you’ll give us another opportunity to provide the quality and comfort you expect and deserve.
酒店回复: Thank you again for your business and constructive feedback. As we already assured you, your feedback has been shared with the engineering team and the light fixture in the pool has been fixed without any delay. Thank you again for letting us know about your experience and we hope that you will give us another chance to assure you about the quality of our service.
酒店回复: Thank you for taking the time to share your thoughts regarding your stay with us. I appreciate you bringing it to our attention. Please be assured that your feedback will be shared with the appropriate hotel teams. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
酒店回复: Thank you very much for letting us know about your experience with us. Your feedback will be shared with appropriate hotel leader to make sure that similar situation will not occur again. We apologize for any discomfort and look forward to having you here again to assure you about the quality of our service.
哦，一直都很喜欢的这一系列的酒店，因为房间很宽敞，然后早餐好好吃，性价比非常不错
太旧了。国内招待所都比这个新。感觉几十年没有装修过了。楼下就是几条快速路的十字路口，还有工地。噪音无法入睡。
酒店应该算是一般，房间还比较大，但是灯光比较暗淡。酒店的早餐很简单，是美式的，大多数是凉的。总体来说，和房价不匹配，不建议入住。
非常棒，推荐
超棒的！
酒店大堂里的家具脏兮兮的，地毯也很脏。我卧室里的家具也破旧不堪。卧室里的沙发脏得我都不敢坐。卧室里的地毯脏得要命。这地方好几年没翻新过了。电视很小，只有20英寸，放在一个很小的书桌上。我对万豪酒店非常失望。
不打算再来了
床不舒服，早餐难吃到我们叫了外卖，最后让我打低分的是泳池又旧又脏，我们去的时候泳池里有个灯从墙上掉了下来，电线垂在水里。完全不安全。酒店房间整体都很旧，地毯是典型的老式酒店地毯，但如果不是因为床、早餐和泳池，可能还不错。
由于该地区商业繁华，酒店门前正在施工，因此很难到达酒店。你必须开车经过酒店，然后拐个弯才能到达酒店前面的入口，这在亚特兰大市中心的交通拥堵中几乎是不可能的。我们的房间在三楼，透过窗户就能听到嘈杂的交通声。在我们入住的12个小时里，我们听到了5、6辆救护车的轰鸣声。泳池氯气很重……以至于孩子们即使戴着泳镜也看不到水下的情况。空调的声音听起来像洗衣机在漂洗，不过房间里很凉爽。
我们抵达时，前台的魅力十足，帮我们整理了细节，并指引我们去附近最喜欢的餐厅，因为我们当时压力很大，要办理入住手续，和朋友见面，然后去Chastain看音乐会。房间/套房非常适合我们团队在Buckhead短暂过夜。楼下停车很方便，总的来说，我们在那里的短暂停留非常愉快。我们没有时间去体验室内泳池和各种设施，但希望能有时间。工作人员友好热情，所有区域都很干净整洁，令人倍感舒适。强烈推荐给所有想了解这里是否值得入住的人！
酒店还不错。我入住时遇到的问题部分是我的错。我预订了这两晚的房间，后来意识到我还需要前一晚的房间，所以我单独预订了。到达后，我通知了前台，她说我只需要第二天通知他们，他们就可以让我住同一个房间。第二天早上我忘了通知他们，但当我再次“入住”时，我的钥匙却无法使用，我才意识到那天早上我并没有入住。之后，入住一切正常。
然而，当我在预订的第二天回到房间时，房间还没有打扫。我前一天已经入住了，所以我不明白他们为什么不打扫。总的来说，从5月26日星期一晚上入住到星期五早上退房，我的房间从未被打扫过。这真是令人无法接受。