The hotel looks nice, but service is a problem. Wake up calls arrived only inconsistently. The overpriced computer time is made even worse by glitches caused by the service provider. The front desk staff was helpful after I made them aware of the problem. Later, another front desk employee was most sincere and forthcoming with information about trains at nearby Haymarket station - but if I had not double checked the information she gave me, I would have missed my train. Another problem: as a large tour group, we had some meals in a separate room. I found out later that these meals were quite inferior in quality to what is normally served in the hotel The dead spider I found in my coffee cup kind of sums it up: this Hilton does not live up to the standards I would associate with this well known hotel chain.
5.0分
商务出差
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I travel regularly throughout Europe with my job and I was based at the hotel almost full time from late August 2010 to the end of March 2011. I never had the least desire to transfer to any other hotel. The staff deserve a special mention because of the high standard of help and friendliness. The location is excellent. The quality of the breakfast and dinner is really good. I can recommend this hotel to anyone coming to Edinburgh for a long or short stay.
3.0分
独自旅行
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Comfy bed and great breakfast at a really good price. Room was too hot but there was a fan and standing ac which were perfect. Few maintenance things in the room around a previous leak in ceiling, stain on carpet and window ledge which need TLC. The shower curtain needs to go in the bin and be replaced.
3.0分
其他
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What I liked - Very quiet hotel - very cheerful and help staff - Clean and big room - Nice shower - had iron What I didn't like - Far from the city centre - No bathrobes - No slippers - No bath room accessories - No safe - No fridge - Dated furniture What I think can have improved - Expensive Will I revisit this place? No
1.0分
家庭亲子
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DON’T BOOK WITH THEM NO NO.. It’s the worst place to spend your years money while visiting Edinburgh. We literally spent £1200/- and the room was big but not equipped with a functional kitchen. We literally ordered food for 3 days and they promised us a refund for our meals but which is still not with us now 7months. Poorly managed, shower kept leaking and foul smell of the old carpets in the room. Please spread the word and just hope others don’t fall pray to such evil people. They should be banned in Edinburgh.
这里脏乱不堪，简直是人间炼狱，千万别浪费你的金钱、时间和精力。待在家里，好好想想其他选择吧。住在这里绝对是我做过的最糟糕的决定。作为希尔顿旗下的品牌，他们应该为这样的服务感到羞耻。如果你想要物有所值，那就去住Travelodge吧；如果你想体验被宰的感觉，那就来这里吧。
旅行日期：2022年1月 我真的很想念这家酒店，它真是太棒了！是的，当然它已经过时了，而且迷宫般的走廊有点奇怪，但早餐明显比评级更高的豪华酒店要好。它的位置也非常优越，步行 3 分钟即可到达 Haymarket 火车站和电车站以及至少 20 条公交线路。最重要的是，它非常非常便宜！这家酒店就像一位失去名气但依然光彩照人的老太太。我很期待看看新大楼会是什么样子。
The hotel looks nice, but service is a problem. Wake up calls arrived only inconsistently. The overpriced computer time is made even worse by glitches caused by the service provider. The front desk staff was helpful after I made them aware of the problem. Later, another front desk employee was most sincere and forthcoming with information about trains at nearby Haymarket station - but if I had not double checked the information she gave me, I would have missed my train. Another problem: as a large tour group, we had some meals in a separate room. I found out later that these meals were quite inferior in quality to what is normally served in the hotel The dead spider I found in my coffee cup kind of sums it up: this Hilton does not live up to the standards I would associate with this well known hotel chain.
I travel regularly throughout Europe with my job and I was based at the hotel almost full time from late August 2010 to the end of March 2011. I never had the least desire to transfer to any other hotel. The staff deserve a special mention because of the high standard of help and friendliness. The location is excellent. The quality of the breakfast and dinner is really good. I can recommend this hotel to anyone coming to Edinburgh for a long or short stay.
Comfy bed and great breakfast at a really good price. Room was too hot but there was a fan and standing ac which were perfect. Few maintenance things in the room around a previous leak in ceiling, stain on carpet and window ledge which need TLC. The shower curtain needs to go in the bin and be replaced.
What I liked - Very quiet hotel - very cheerful and help staff - Clean and big room - Nice shower - had iron What I didn't like - Far from the city centre - No bathrobes - No slippers - No bath room accessories - No safe - No fridge - Dated furniture What I think can have improved - Expensive Will I revisit this place? No
DON’T BOOK WITH THEM NO NO.. It’s the worst place to spend your years money while visiting Edinburgh. We literally spent £1200/- and the room was big but not equipped with a functional kitchen. We literally ordered food for 3 days and they promised us a refund for our meals but which is still not with us now 7months. Poorly managed, shower kept leaking and foul smell of the old carpets in the room. Please spread the word and just hope others don’t fall pray to such evil people. They should be banned in Edinburgh.