酒店回复: Dear Xiaomagege,Warm greetings from Steigenberger Icon Wiltcher's.Thank you for your wonderful review. We are truly honored by your kind words and delighted to hear that you had such a memorable experience with us. We take great pride in maintaining our rich history while providing the highest standards of comfort and service.It’s fantastic to know that our location, facilities, and the dedication of our team, from the reception staff to the concierge and valet, made your stay even more enjoyable. Your recognition of their professionalism and attentiveness is greatly appreciated, and I will be sure to share your feedback with them.We are thrilled to be your first choice for future visits to Brussels, and we look forward to welcoming you back for another exceptional stay.Should you have any requests or special needs during your next visit, please don’t hesitate to reach out. We are always here to ensure your stay is flawless.With best regards,The Steigenberger Icon Wiltcher's Team
酒店回复: Dear Sarlina Fan,Warm greetings from Steigenberger Icon Wiltcher's.Thank you very much for sharing your wonderful feedback following your stay with us.We are delighted to hear that you enjoyed the spacious and luxurious rooms, the large bathroom with both a bathtub and a separate shower, as well as the attentive and courteous service of our team. It is also wonderful to know that you appreciated our prime location near the high-end shopping streets and the many excellent dining options nearby.We are particularly pleased that you enjoyed our breakfast offerings, as we strive to provide a generous and high-quality culinary experience for all our guests. At Steigenberger Icon Wiltcher’s, we take great pride in offering a combination of luxury, comfort, and convenience, ensuring every stay is memorable and enjoyable.We sincerely hope to welcome you back very soon and provide another exceptional experience in the heart of Brussels.Kind regards,Christophe DiasGuest Relations
酒店回复: Dear Valued guest,Warm greetings from Steigenberger Icon Wiltcher's.Thank you for sharing your feedback regarding your recent stay at the Steigenberger Icon Wiltcher’s.We are pleased to know that you appreciated the overall classic charm of our hotel.However, we are truly concerned to learn about the shortcomings you experienced, particularly regarding cleanliness, room service responsiveness, and the breakfast service. Please accept our sincere apologies, as these incidents do not reflect the high standards we are committed to maintaining.Rest assured, your comments have been shared with the relevant department heads to ensure immediate corrective measures are taken. We value your input greatly, as it helps us improve the experience for all our guests.We hope to have the opportunity to welcome you back in the future and provide you with the flawless service and comfort you rightfully expect from us.Kind regards,Christophe DiasGuest Relations
酒店回复: Dear valued guest,Warm greetings from Steigenberger Icon Wiltcher's.Thank you very much for taking the time to share your impressions following your recent stay with us.We sincerely appreciate your constructive feedback, as it helps us to better understand our guests’ expectations and continuously improve the quality of our services. While we are pleased to know you enjoyed our privileged location and the vibrant surroundings, we regret that certain aspects of your experience did not fully meet your expectations.Please rest assured that your comments regarding room size and cleanliness have been shared with the relevant teams and will be taken into careful consideration.We truly value your input and hope to have the opportunity to welcome you again in the future, so we may provide you with a more refined and memorable experience.Warm regards,The Steigenberger Icon Wiltcher's Team
酒店回复: Dear Ligoumaolog,Warm greetings from Steigenberger Icon Wiltcher's.Allow us to express our sincere thanks for choosing Steigenberger Wiltcher’s during your recent stay in the heart of Brussels.It was a real pleasure to welcome you to our establishment and we were delighted to learn that you had a pleasant time with us. Our teams were very sensitive to your positive feedback & lovely comments regarding your stay with us and we thank you warmly.We work with passion every day to offer you the best stays and we are delighted when we succeed!Finally, and above all, we look forward to welcoming you again in the near future, and we remain at your entire disposal should you require any further assistance or information.With best regards,The Steigenberger Icon Wiltcher’s TeamChristophe DiasGuest relations
酒店回复: Dear Valued guest,First let us seize the opportunity to thank you for having choose our Property during your recent stay in Brussels.Thank you very much for taking the time to share your kind feedback following your second stay with us.We are truly delighted to learn that you enjoyed your suite upgrade and found it especially comfortable and pleasantly warm in the evening. It is equally rewarding to know that the level of service met your expectations once again, as delivering consistently attentive and refined hospitality is at the very heart of what we do at Steigenberger Icon Wiltcher’s.Your continued trust and loyalty mean a great deal to our entire team. Located on the prestigious Avenue Louise, our hotel takes great pride in offering spacious accommodations, personalized service, and an elegant atmosphere designed to make every stay memorable—whether it is your first visit or a return experience.We sincerely look forward to welcoming you back very soon for another exceptional stay with us.With best regards,Christophe DiasGuest Regards
酒店回复: Dear Valued guest,Warm greetings from Steigenberger Icon Wiltcher's.Thank you sincerely for your kind words and for choosing to stay with us. We are delighted to hear that you enjoyed the spacious rooms, our friendly service, and the excellent location.Your positive feedback means a great deal to us, and we look forward to welcoming you back in the future at Steigenberger Icon Wiltcher's.Needless to mention that we remain at your entire disposal for any further assistance you may require.With best regards,Christophe DiasGuest Relations
接待总统的酒店，历史悠久，酒店房间设施保养很好。位置好，交通便捷，大堂接待和电话服务人员服务态度好，耐心，热情，有求必应，做到了五星级酒店的标准，礼宾部接待和泊车服务到位。下次的布鲁塞尔之行，依然首选！
房间宽敞豪华！浴室大,浴缸,单独淋浴间！工作人员热情有礼！酒店位于名牌店街逛街一流！附近有很多好吃的！推荐推荐！
还有水喜欢喜欢早餐也好好
酒店整体看起来还不错，有古典气质，设施一般，不算很新但也还说的过去。软件方面实在差强人意，客房服务送东西的响应比较慢，卫生最是差劲，早餐的盘子不干净，新换的浴巾打开就发现头发……
在欧洲住过很多五星酒店，这个是最差的。房间比较小，卫生一般，是个四星的标准。三人每晚1750的价格在布鲁塞尔算比较便宜的。没必要包早餐，酒店周边很多很好的branch店。在一家叫Paul的法式面包店买到了脸盘子大小的蝴蝶酥，超好吃。这家酒店位置超级好，在繁华的奢侈品购物街上，附近商店餐厅超级超级的多，步行十来分钟就可到博物馆区。
非常棒的酒店！虽然离老城区有点远，但早餐和服务都无可挑剔！
酒店的档次挺高，在布鲁塞尔属于第一梯队了。位置不错，靠近地铁站，出行方便。酒店大堂的装修非常华丽，非常有欧洲老钱的风格。房间非常大，在欧洲能住到这么大的房间还是挺少见的。浴室装修很华丽，并且有浴缸。早餐丰富且美味，没毛病。
值得注意的是该酒店的卧室照明系统有待改进，浴室的光彩照人和卧室的微弱光线形成了鲜明的对比。
漂亮的酒店，性价比也很高。
酒店就位于布鲁塞尔市中心。我最近这次入住体验简直棒极了。从我踏入典雅大堂的那一刻起，就受到了热情的微笑和高效的服务。
第二次入住，升级到了套房，晚上暖和很多，服务一如既往的好。
颇有历史的大酒店，气派有底蕴。房间和卫生间在欧洲都算很大的了。前台很友善，地理位置很优越。门口的玩具店超赞！