酒店回复: Dear Edwardxinchen,Thank you for taking the time to share your kind words following your recent visit to the Hotel Amigo Brussels, a Rocco Forte Hotel.It is a true pleasure to hear that you had a pleasant moment and felt comfortable among us.Since 1958, offering a tailored service that is naturally welcoming, caring, and helpful has been at the heart of our hospitality philosophy, shaping the reputation we proudly uphold to this day.Located in the historical heart of Brussels, literally just a stone’s throw from the majestic Grand Place, our establishment is indeed ideal for discovering the city and its must-see landmarks easily by foot.Our five Golden Keys concierges remain at your full disposal to share their knowledge and passion with you, ensuring a memorable journey in Brussels.All our dedicated team already look forward to welcoming you back for another luxurious Belgian experience together.Sincerely,Mr. Nicolas LERMUSIAUXQuality & Training Manager

酒店回复: Dear Guest,Thank you for taking the time to share your experience following your recent stay at the Hotel Amigo Brussels, a Rocco Forte Hotel.Located in the heart of the historic city centre, just a stone’s throw from the iconic Grand Place, our establishment is indeed ideally situated to explore Brussels easily on foot.All our dedicated team already look forward to the opportunity to welcome you back for another journey together in the capital of Europe.Sincerely,Mr. Nicolas LERMUSIAUXQuality & Training Manager

酒店回复: Dear Meiyigeqingchen,Thank you for taking the time to share your experience following your recent stay at the Hotel Amigo Brussels, a Rocco Forte Hotel.Located in the historical heart of Brussels, literally just a stone’s throw from the majestic Grand Place, our establishment is indeed the perfect starting point to discover and enjoy the city’s must-see sights easily by foot.Since our opening in 1958, offering a tailored service that is naturally welcoming, caring, and genuine has been the hallmark of our establishment, shaping the reputation we have proudly upheld to this day. Therefore, knowing that you could feel this mindset among us is the greatest reward we could hope for.All our dedicated team already look forward to the opportunity of welcoming you back and continuing this Belgian journey together.Sincerely,Mr. Nicolas LERMUSIAUXQuality & Training Manager

酒店回复: Dear Youya208,Thank you for sharing your constructive feedback following your stay at Hotel Amigo Brussels, a Rocco Forte Hotel.Your comments are valuable, and allows us maintain the highest level of service every day.While we are pleased that you were overall satisfied and would recommend our establishment, rest assured that your concerns regarding the bathroom and bedding have been taken into consideration. We are currently undertaking several projects to enhance our guest experience, including replacing bathtubs with spacious walk-in showers and upgrading our bedding entirely. Two guest bathrooms have already been completed as a test before we launch the final phase of the project, and we are also comparing several types of bedding to ensure we choose the best option for our guests when changing all of them at the at the beginning of next year.Hoping to have the opportunity to welcome you back and enjoy these new facilities during your next visit to Brussels.Sincerely,Mr. Jan NIELSENManaging Director

酒店回复: Dear Guest,Thank you for taking the time to share your experience following your stay at the Hotel Amigo Brussels, a Rocco Forte Hotel.Offering a tailored service that is naturally kind, caring, and professional has been part of our fundamental value that has built our reputation over the years since our opening in 1958.Therefore, knowing you could find this mindset within our different teams is a strong token of motivation and our greatest reward.The Hotel Amigo Brussels is indeed an iconic and historical building. Be assured that we will continue our effort to meet our guests rightful expectations by keeping our product up-to-date.Our Magritte Cocktail Bar was fully renovated last November, and our Bocconi restaurant will be totally refurbished this year, as well as our suites.Looking forward to welcoming you back among us for your next trip to Brussels with great pleasure.Sincerely,Mr. Jan NIELSENManaging Director

酒店回复: Dear Loni_liu,Thank you for taking the time to share your feedback following your stay at the Hotel Amigo Brussels, a Rocco Forte Hotel.Each one of them is valuable and allows us to maintain the highest quality of service and improve our guest experience day after day.Located in the historical centre of Brussels, a stone's throw from the iconic Grand'Place, our establishment is indeed perfect for discovering the city easily by foot.Furthermore, offering a tailored service that is naturally caring, helpful, and professional has been our "signature," building our reputation over the years since our opening in 1958.Therefore, knowing that you have been sensitive to this mindset is a strong token of motivation and our greatest reward.Be assured that we took note of your observation regarding our guest bathroom, and I am pleased to inform you that an important refurbishment plan for this area is currently in progress.Two rooms have already been completed as a test before launching the final step of the project.All the amenities will be upgraded, and most of our baths will be replaced by a spacious walk-in shower.All our dedicated teams hope to have the opportunity to welcome you back for another Belgian journey among us.Sincerely,Mr. Jan NIELSENManaging Director

酒店回复: 尊敬的宾客： 非常感谢您抽出时间分享您近期入住布鲁塞尔阿米戈酒店（Rocco Forte 旗下酒店）后的满意体验。 我们非常荣幸地得知您拥有美好的入住体验，并认为我们酒店是布鲁塞尔性价比最高的酒店之一。 我们全体敬业的团队期待着再次迎接您的到来，与您携手共创难忘的旅程，无论您选择布鲁塞尔，还是选择我们遍布欧洲的 Rocco Forte 旗下酒店。 此致， Nicolas LERMUSIAUX 先生 质量与培训经理

酒店回复: 亲爱的客人， 感谢您花时间分享您在 Hotel Amigo Brussels（Rocco Forte 酒店）入住后的体验。 虽然我们很遗憾布鲁塞尔未能完全赢得您的心，但我们很高兴得知您与我们共度美好时光并欣赏我们的团队。提供自然热情、关怀和真诚的定制服务一直是我们酒店的核心，塑造了我们每天自豪维护的声誉。 在这里，我们经常说布鲁塞尔是一座需要深入探索才能真正欣赏的城市，或者我们变化无常的天气只是其魅力的一部分，使其人民更加热情友好。因此，我们希望有机会欢迎您回来，并帮助您发掘这座城市的隐藏宝藏，让您能够同时爱上这两个地方。 祝您一切顺利，期待再次见到您。 致以最诚挚的问候， Nicolas LERMUSIAUX 先生 质量与培训经理

酒店回复: 尊敬的宾客： 感谢您在近期入住布鲁塞尔阿米戈酒店（Rocco Forte 旗下酒店）后抽出时间分享您的入住体验。 酒店地理位置优越，位于布鲁塞尔历史中心，距离雄伟的大广场仅几步之遥，是您徒步探索这座城市瑰宝的理想起点。 我们的礼宾团队，包括五位来自 Les Clefs d'Or 的成员，始终乐于分享他们的当地知识和精心推荐，确保每位宾客都能享受个性化、地道且难忘的体验。 我们期待着再次欢迎您，与我们携手，在布鲁塞尔开启另一段美好的旅程。 此致， Nicolas LERMUSIAUX 先生 质量与培训经理

酒店回复: 亲爱的Sun， 感谢您在近期入住布鲁塞尔阿米戈酒店（Rocco Forte酒店旗下）并抽出宝贵时间分享您的宝贵意见。 酒店位于布鲁塞尔历史中心，距离标志性的大广场仅几步之遥，是您徒步探索这座城市众多瑰宝的理想起点。 我们全体敬业的团队期待着您的再次光临，并与您携手共创这段五星级旅程。 此致， Nicolas LERMUSIAUX先生 质量与培训经理