I stayed with you last year and everything was perfect, the clean room, the stuff, the bed, the pillows all awesome. When I stayed this year, it was great, the clean room, the stuff, but the bed and the pillows was horrible they must have changed it. I plan to continue to stay with you in one condition that the bed and the pillows will be same as the first year I stayed with you. Thank you
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酒店回复: Thank you for your feedback, we really appreciate your time and choice to let us know how we are doing, this is a very good opportunity for us to improve our service. We apologize for any inconvenience during your stay, such as the bedding, we take your feedback very seriously. We look forward to welcoming you back and taking better care of you in the future.
4.0分
情侣出游
Clean room, friendly staff, and professional concierge service. However, the lobby was missing certain amenities to give it a perfect score.
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酒店回复: Thank you for your feedback, we really appreciate your time and choice to let us know how we are doing, we look forward to welcoming you back in the near future.
酒店点评
位置超方便,步行5分钟到地铁站。房间干净明亮,床品柔软好睡。前台小姐姐热情耐心,还帮我们升级了房型。下次来还选这家,性价比拉满!
定错了不给退,都是Hilton酒店到分店订的。不给退换了个平台再订
太糟糕了!
员工一点都不友好,房间也只打扫了一半!
房间一直都是脏兮兮的。
他们还犯了个大错,把我的房间钥匙给了其他人,结果半夜有人闯进了我的房间!!
真是个大丑闻!
一切都好!前台人员很友好,入住办理也很顺利!推荐!
酒店位于95号公路旁,去往迈阿密方向很方便,非常适合过夜住宿。房间很宽敞。唯一的缺点是,我们房间外面就是空调设备的机组,噪音有点大,略微有些扰民。不过我们睡眠质量还不错,所以影响不大。床铺很舒服,房间也很干净。我们没有在酒店用早餐。
太棒了 👌
前台服务人员态度很好。周四我的房间一直没打扫。周四晚上我通知了前台,他们说会尽量找人打扫,我告诉他们没问题,但请确保在我周五上午11点到下午2点半外出期间房间打扫干净。结果并没有,周五我打了两次电话,最后才打扫完。我只在预付的房费里加了2美元的餐费,却发现被额外收取了19.12美元。我一直要求提供住宿收据,用于商务支出,但多次催促后仍然没有收到。这太不合理了!!!
不要对早餐抱有太高的期望。
除此之外,我没有什么可抱怨的。
I stayed with you last year and everything was perfect, the clean room, the stuff, the bed, the pillows all awesome. When I stayed this year, it was great, the clean room, the stuff, but the bed and the pillows was horrible they must have changed it. I plan to continue to stay with you in one condition that the bed and the pillows will be same as the first year I stayed with you. Thank you
Clean room, friendly staff, and professional concierge service. However, the lobby was missing certain amenities to give it a perfect score.