I have been using the Hampton Inn & Suites in Boynton Beach for many years to visit my relatives. None of the rooms I have used appear to have been updated during that time. (Reception area and breakfast room have been upgraded.) Room was clean and beds were comfortable. For the last few years I have sought a "Handicapped Accessible" room and requested a walk in shower but keep being given a step in tub which I cannot use. Some of the breakfast food was good (eggs and potatoes). But bacon was chewie all three days and the muffins were stale, waffles were ok. Staff were extremely helpful and friendly (and have been with every stay. Location is very convenient. Wish you provided some handicap Accessible Showers, and a little newer look.
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酒店回复: Thank you for sharing your feedback and for being a long-time guest of the Hampton Inn & Suites Boynton Beach. We’re glad to hear our team has continued to make you feel welcomed and that you enjoyed the cleanliness and comfort of your room.I did want to mention that Accessible rooms—especially those with roll-in or walk-in showers—must be specifically reserved at the time of booking. Because these rooms are limited, if they’re not selected or are already booked, we unfortunately can’t guarantee availability upon arrival.We also appreciate your comments regarding the breakfast items and room updates. Your feedback has been shared with our team as we continue working to improve the guest experience.Thank you again for your loyalty and for taking the time to share your experience. We hope to welcome you back on your next visit to Boynton Beach.
3.0分
情侣出游
Got stuck in a room next to the elevator. Heard ding every time someone used the elevator no matter the time of day or night.
酒店回复: We are sorry you had an issue with the room location.
5.0分
其他
I have an elderly in law that is in a nursing facility. I will continue to stay in this fantastic establishment.
酒店回复: Thank you! We appreciate your kind words.
4.0分
家庭亲子
ROOM WAS GREAT. BREAKFAST VERY GOOD. SHOWER DID NOT HAVE A SAFETY BAR IN IT, NOT VERY GOOD FOR A SENIOR.
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酒店回复: Thank you for sharing your concern about the safety bar. For future reservations please book the ADA accessible rooms that are fully equipped with bars or make mention to the desk, we do have rooms that have bars. If availability allows we will happily assign one for you.
5.0分
朋友出游
Room was ready earlier then normal check in time, staff was very courteous and helpful.
早餐难吃！！
酒店位置对我来说很完美，靠近餐馆和其他便利设施。服务也很好。不过枕头睡着不太舒服。
一如既往地棒
前台登记手续简便
这是我第二次入住了。三月份的时候，我遇到一位粗鲁且信息不准确的前台接待员，但八月份我再次入住时一切都很顺利。我推荐这家酒店。性价比很高。
I have been using the Hampton Inn & Suites in Boynton Beach for many years to visit my relatives. None of the rooms I have used appear to have been updated during that time. (Reception area and breakfast room have been upgraded.) Room was clean and beds were comfortable. For the last few years I have sought a "Handicapped Accessible" room and requested a walk in shower but keep being given a step in tub which I cannot use. Some of the breakfast food was good (eggs and potatoes). But bacon was chewie all three days and the muffins were stale, waffles were ok. Staff were extremely helpful and friendly (and have been with every stay. Location is very convenient. Wish you provided some handicap Accessible Showers, and a little newer look.
Got stuck in a room next to the elevator. Heard ding every time someone used the elevator no matter the time of day or night.
I have an elderly in law that is in a nursing facility. I will continue to stay in this fantastic establishment.
ROOM WAS GREAT. BREAKFAST VERY GOOD. SHOWER DID NOT HAVE A SAFETY BAR IN IT, NOT VERY GOOD FOR A SENIOR.
Room was ready earlier then normal check in time, staff was very courteous and helpful.