Overall satisfaction. I’ve been staying here once a year for the last 3 years and it is always a good experience. Comfort. Clean. Great service. Great Cafe. Good location.
4.0分
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The room was clean. The bed in our room was comfortable, and the amenities were adequate. One thing to note is breakfast is not complimentary. It is provided for a cost. The surrounding area is beautiful. Staff were friendly and helpful.
整体很漂亮,虽然有些东西可以更新,但非常舒适和令人愉快...工作人员很棒,办理入住和退房手续很轻松...他们住满了人,我们从来没有听到过周围客人的任何噪音....我们喜欢我们的住宿并感谢您的辛勤工作!
非常糟糕的体验。马桶坏了。我们不得不叫了两次技工,他花了三个小时才到。我们临走前才修好。我们一整晚都待在马桶里,马桶里全是我们的粪便。浴缸是黄色的,里面的窗帘也是黄色的。就这个价格来说,这地方真是破旧不堪。
浴室的水槽漏水很严重,我打电话给前台寻求帮助,但今天没人来。我们在下面放了一个垃圾袋接水。第二天早上7:30,维修人员就到门口来修,当时我和家人还在睡觉。我丈夫去泡咖啡,结果跑出来一只蟑螂。而且没有免费早餐。
整个体验糟透了。从入住到浴室脏乱不堪,地板上还有蟑螂。预订也出了大问题。我付了两晚的钱,结果只住了一晚就被锁在了房间外面。外面垃圾满地都是。
我在这个度假村住过很多次,每次都很愉快。
我不会再住了。
我从来没有去过比这家更好的酒店,我强烈推荐这家酒店,接待处的人非常友好。
安娜玛丽亚岛之旅
我们的住宿体验很棒,如果酒店能提供自助早餐就更好了。
酒店和员工都很棒,但阳台不是真正的阳台,太窄了,放不下椅子。
糟糕至极的清洁
Overall satisfaction. I’ve been staying here once a year for the last 3 years and it is always a good experience. Comfort. Clean. Great service. Great Cafe. Good location.
The room was clean. The bed in our room was comfortable, and the amenities were adequate. One thing to note is breakfast is not complimentary. It is provided for a cost. The surrounding area is beautiful. Staff were friendly and helpful.