酒店回复: English:Thank you so much for sharing your thoughts with us! We’re so glad you had a good stay overall, and we truly appreciate you pointing out the table and chair situation. While our suites are meant to feel a bit like home, sometimes they miss a little “living room charm.” I’m happy our team was able to quickly come to the rescue with a folding table and some extra seating. Your feedback helps us improve, and we’d love the chance to welcome you back for an even better stay next time!Italiano:Grazie di cuore per aver condiviso la sua esperienza con noi! Siamo felici che, nel complesso, il soggiorno sia stato piacevole e apprezziamo davvero la sua segnalazione riguardo alla mancanza di tavolo e sedie. Le nostre suite vogliono ricordare un po’ la comodità di casa, anche se a volte manca quel tocco da “salotto”. Ci fa piacere che il nostro staff sia riuscito subito a rimediare con un tavolino pieghevole e delle sedute extra. I suoi commenti ci aiutano a migliorare, e saremo lieti di accoglierla di nuovo per un soggiorno ancora più confortevole!
酒店回复: Thank you for sharing your thoughts with us. I completely understand how disappointing it can feel to miss out on a complimentary breakfast—especially when you’re up early supporting your daughter’s basketball team (go team!).While we don’t offer a traditional breakfast, our kitchenettes are a guest favorite, giving you the freedom to whip up your own favorites anytime. We also hope you had a chance to savor some of Sheridan’s amazing local restaurants—they’re a delicious way to experience the charm of our town. If you didn’t get the chance this time, let us know next time, and we’d be happy to share some great recommendations!We truly appreciate you choosing to stay with us, especially as someone who visits Sheridan so often. We hope you’ll give us another opportunity to welcome you back and make your next stay even better.
5.0分
其他
原文
翻译提供方：Google
房间很完美，厨房设备齐全。唯一的缺点是虽然房间很宽敞，但缺少桌子。
洗衣房很完美。
展开
酒店回复: Thank you so much for your kind words! We’re thrilled you found your room perfect and enjoyed the well-equipped kitchen and laundry — we love when our guests can feel right at home. You’ve got a great point about the table; with all that spaciousness, it’s practically begging for one! We’ll be sure to pass your feedback along so we can make future stays even better. Until then, we’ll keep the kitchen stocked, the laundry fresh, and the welcome warm for your next visit.
5.0分
其他
展开
Have stayed here many times over the last 6 years. Wonderful hotel, great rooms, well-located. Staff has always been very friendly. Just love this hotel. Never had anything less than a great experience here.
展开
酒店回复: Six years of stays with us—now that’s a streak worth celebrating! 🎉 We absolutely love having you here, and the whole team lights up when we see your name on the books. It’s such a joy knowing that every visit has been a great one, and we truly look forward to each and every time you walk through our doors.Thank you for being such a wonderful part of our Candlewood family. We can’t wait to welcome you back again soon—your visits are always a highlight for us!
5.0分
商务出差
展开
Really impressive; will be staying again!
I was very impressed with the room and the entire building. Everything was very clean, including the room, the halls, the elevator, eating area, and everywhere else. I have severe dietary restrictions, so having the full refrigerator allowed me to bring my own food. The small kitchen allowed me to make my own food easily, and they even provided some plates, bowls, silverware, cutting board and knife, and a small pot for the cook top / stove. The hotel is pet-friendly, which is great for people with pets. My only complaint, which is no fault of the hotel, is that I'm severely allergic to cats and I think a cat may have been in the room I stayed in at some point. I had to go out and buy a cheap pillow and use one of my T-shirts over it to sleep the second night, and I also had to get some allergy pills for the second day. I will just bring my pillow from home next time and bring allergy pills with me.
展开
酒店回复: Thank you so much for sharing such a detailed review with us! I’m thrilled to hear that the room setup and amenities made your stay easier and more comfortable, especially with your dietary needs—we love when our guests can truly make the space feel like home. The kitchenettes and full-size refrigerators really do come in handy for situations just like yours, and I’m glad you made such good use of them.I do want to acknowledge your note about the allergy issue. While we’re proud to be pet-friendly (because furry friends are family too!), we absolutely understand how tough it can be for someone with allergies. I’m sorry that you had to deal with that discomfort during your stay. Please know that your feedback is valuable—we’ll keep it in mind as we continue working to make every stay as comfortable as possible.We’d love to welcome you back again (with your own pillow in tow or I'll see your name and get you brand new pillows for your room!) and hope your next visit is smooth sailing from start to finish. Thank you again for taking the time to share your experience with us
5.0分
其他
展开
Very friendly staff and clean room. The only thing is that they don’t have ice machines they have ice makers in the fridge and ours didn’t work. They did give us a small bag of ice.
展开
酒店回复: Thank you so much for your kind words about our friendly team and clean rooms! We’re delighted you enjoyed your stay. I’m sorry your ice maker decided to take the night off—thankfully, our team was able to swoop in with a bag of ice to save the day. We’ll be sure to check that unit so it’s ready to chill next time. We truly appreciate your feedback and can’t wait to welcome you back for an even cooler stay!
5.0分
其他
展开
The room was very nice with a full refrigerator and microwave stove and utensils. However, they did not have a continental breakfast, but we did go and buy items from their snack area that were very affordable. Would definitely stay here again and they gave us a 20% coupon for Perkins the next morning, which was in walking distance.
展开
酒店回复: Thank you for your thoughtful review! We’re so glad you enjoyed your room and made the most of your fully equipped kitchen. While we don’t serve a traditional continental breakfast, we’re happy our snack area kept your mornings fueled—and that 20% Perkins coupon gave you a tasty little bonus just steps away! We can’t wait to welcome you back for another stay filled with convenience, comfort, and maybe a few more treats.
4.0分
其他
Relaxing & enjoyable
Bed was very comfortable & clean-
Whole room was comfortable & clean
展开
酒店回复: Thank you so much for sharing your experience with us! We’re delighted to hear that you found your room and bed both clean and comfortable—that’s exactly the kind of restful stay we hope to provide. We appreciate your wonderful feedback and your 8/10 rating, and we’d love the chance to welcome you back again soon so we can turn that 8 into a 10!Safe Traves till next time!
4.0分
家庭亲子
Upon check in the young man was very helpful
The ladies that cleaned the rooms very nice
Room was clean beds comfortable
展开
酒店回复: Thank you so much for your kind words! We’re so happy to hear that your check-in experience was a positive one and that our housekeeping team made you feel welcome. They’ll be thrilled to know their efforts stood out!It’s also wonderful to hear that you found the room clean and the beds comfortable—that’s exactly what we aim for. We hope we’ll have the pleasure of welcoming you back again soon!
5.0分
家庭亲子
Clean, courteous staff. Had everything we needed for a comfortable 3 night stay! Thank you.
总体来说，这是一个好地方
总的来说，这是一次不错的住宿体验。让我们感到困惑的是，虽然房间里有一个设备齐全的厨房，包括洗碗机，但却没有桌子和椅子。当我们反映这个问题后，工作人员很快就帮我们找了一张折叠桌和几把椅子。
没有免费早餐，真失望。谢里登的大多数酒店都提供早餐，而且价格也和其他酒店一样低。我每个月都会在谢里登住一两次。这次住是因为我女儿的篮球队也住在这里。不知道其他酒店都提供早餐的时候我们还会不会住在这里。
房间很完美，厨房设备齐全。唯一的缺点是虽然房间很宽敞，但缺少桌子。
洗衣房很完美。
Have stayed here many times over the last 6 years. Wonderful hotel, great rooms, well-located. Staff has always been very friendly. Just love this hotel. Never had anything less than a great experience here.
Really impressive; will be staying again!
I was very impressed with the room and the entire building. Everything was very clean, including the room, the halls, the elevator, eating area, and everywhere else. I have severe dietary restrictions, so having the full refrigerator allowed me to bring my own food. The small kitchen allowed me to make my own food easily, and they even provided some plates, bowls, silverware, cutting board and knife, and a small pot for the cook top / stove. The hotel is pet-friendly, which is great for people with pets. My only complaint, which is no fault of the hotel, is that I'm severely allergic to cats and I think a cat may have been in the room I stayed in at some point. I had to go out and buy a cheap pillow and use one of my T-shirts over it to sleep the second night, and I also had to get some allergy pills for the second day. I will just bring my pillow from home next time and bring allergy pills with me.
Very friendly staff and clean room. The only thing is that they don’t have ice machines they have ice makers in the fridge and ours didn’t work. They did give us a small bag of ice.
The room was very nice with a full refrigerator and microwave stove and utensils. However, they did not have a continental breakfast, but we did go and buy items from their snack area that were very affordable. Would definitely stay here again and they gave us a 20% coupon for Perkins the next morning, which was in walking distance.
Relaxing & enjoyable
Bed was very comfortable & clean-
Whole room was comfortable & clean
Upon check in the young man was very helpful
The ladies that cleaned the rooms very nice
Room was clean beds comfortable
Clean, courteous staff. Had everything we needed for a comfortable 3 night stay! Thank you.