I loved everything about my stay here. Easy check-in with very friendly staff. The hotel smells great throughout and they supply one of my favorite toiletry product brands. Their breakfast buffet is worth it for sure and there is an amazing coffee shop in the lobby! In a safe, secure location. Its a 10/10 for me! Will be back!
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酒店回复: Dear Savannah, We’re delighted to know you had such an exceptional stay from start to finish. It’s wonderful to hear you enjoyed the warm welcome, the inviting atmosphere, and the thoughtful touches throughout the hotel. Thank you for sharing your kind words; we look forward to welcoming you back for another memorable visit sometime soon.
4.0分
商务出差
I did not use the gym etc- Just a quiet night stay--
But - it would not hurt to have Coffee in the Lobby
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酒店回复: Dear Richard, Thank you for staying with us! We're so glad you enjoyed your experience, and we'll be sure to pass along your suggestion to our team. We hope to welcome you back to Crowne Plaza Milwaukee South soon for another great stay!
2.0分
其他
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We had a positive experience with the staff, who kindly relocated us to a different room due to a leaky shower. However, upon checking out, we were surprised to see additional fees added to our bill. The original total for two nights was $179, including tax and fees, (with incidental charges $278) but after removing the incidental charges, the total still came out to be $224, with an extra $45 added on top of the initial amount :(
This seems unusual compared to our recent stay in Chicago, where the final bill matched the expected total when we booked.
As someone who always leaves hotels in the same condition as I found them, I was disappointed to see the total bill balloon after checkout. considering the hotel's condition and location in Milwaukee, I felt the final amount was excessive
The hotel’s condition was slightly old and not new, with dirty floors. Considering the nightly rate was over $100+ ,(after checking out) I would recommend exploring other options that offer better value and amenities.
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酒店回复: Dear Evelyn,Thank you for choosing to stay with us. We are pleased to hear that you received excellent service from our staff, though we are very disappointed to learn that we fell short in other areas of your stay. We completely understand your frustration with the additional charges, and please know that your feedback will be shared with the appropriate team to be reviewed. We truly appreciate you bringing this to our attention, and it would be an honor to be given another chance to provide you with the stay you expected and deserve.
4.0分
其他
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The room was clean
The staff was great
The bar was not well put together but it works.I was there because I thought it was closed to where my father is buried. But it wasn’t. I still enjoyed the hotel. Thanks . The best to fully getting the bar and restaurant all together. Thanks
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酒店回复: Dear Jacqueline,Thank you for sharing your feedback. We’re glad to hear you enjoyed your getaway and that our team and cleanliness met your expectations. We appreciate your feedback about the bar and restaurant and will continue to work on improving those areas. We hope to welcome you back again in the future.
5.0分
其他
I always like staying here when I either fly out of MKE or go to the brewers games. Hotel is always a great price and rooms are clean. Cant ask for much more.
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酒店回复: Dear Brock,Thank you for your kind review! We love having repeat guests and truly appreciate your loyalty. We’re glad you find our location convenient, whether you’re traveling to the airport or catching a ball game. We’re happy to provide a stay that hopefully makes your travels more seamless, and we look forward to welcoming you back on your next visit!
3.0分
其他
The room was nice but we did find some black mold in the morning. Told front desk about it and nothing was done. Not impressed...
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酒店回复: Dear Michele,Thank you for bringing this to our attention. While it is good to know the room itself was comfortable, the discovery of mold is a serious concern and falls far short of the environment that should be provided. Cleanliness and responsiveness are essential, and your comments will be shared with the internal team so that this can be reviewed carefully. We regret that your stay left you feeling unimpressed and hope for the chance to provide a much-improved experience in the future.
2.0分
其他
The towels felt rough and gritty. The shower was out of soap and The TV didnt work very well. I probaby wont stay here again.
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酒店回复: Dear Neil,Thank you for sharing your experience. While we’re glad you gave us the opportunity to host you, it’s disappointing to hear about the issues with our in-room amenities. Your feedback is important and will be reviewed by our team to help us improve future stays.
4.0分
其他
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Everything was fine, front desk people very friendly and went out of their way to help. We had requested bathroom and garbage to be taken care of; they did not replace bath get which was empty, took container out but did not replace. Showering with out soap is not ok. Took several requests to get towels and bath mat replaced.
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酒店回复: Dear Cathy,Thank you for your recent stay at Crowne Plaza Milwaukee South and for sharing your valuable feedback with us. We sincerely apologize that our housekeeping and bathroom amenities fell short of your expectations. Your comments are critical, and we are committed to resolving these issues as soon as possible to enhance our guest experience. On a positive note, we’re thrilled to hear that our front desk team made a positive impression with their helpfulness and friendliness. Your satisfaction is our priority, and we look forward to welcoming you back for an even more exceptional stay in the future.
5.0分
其他
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I really enjoyed my stay at Crowne Plaza. The room was nice, there are plenty of food options within a mile or two (including in the hotel), and it's close to the airport. But the people working at Crowne Plaza made the difference - so many smiling faces!
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酒店回复: Dear Jim,Thank you for visiting Crowne Plaza Milwaukee South. It was our pleasure to provide you with inviting accommodations, and we're pleased you appreciated our convenient location near restaurants and the airport. Our team is thrilled to have earned your praise with our welcoming hospitality! Come back soon!
位置很好,氛围经典。安静休息的好地方。床上用品很舒服。停车场很方便,入口也很容易找到。愿意再次入住。
I loved everything about my stay here. Easy check-in with very friendly staff. The hotel smells great throughout and they supply one of my favorite toiletry product brands. Their breakfast buffet is worth it for sure and there is an amazing coffee shop in the lobby! In a safe, secure location. Its a 10/10 for me! Will be back!
I did not use the gym etc- Just a quiet night stay--
But - it would not hurt to have Coffee in the Lobby
We had a positive experience with the staff, who kindly relocated us to a different room due to a leaky shower. However, upon checking out, we were surprised to see additional fees added to our bill. The original total for two nights was $179, including tax and fees, (with incidental charges $278) but after removing the incidental charges, the total still came out to be $224, with an extra $45 added on top of the initial amount :(
This seems unusual compared to our recent stay in Chicago, where the final bill matched the expected total when we booked.
As someone who always leaves hotels in the same condition as I found them, I was disappointed to see the total bill balloon after checkout. considering the hotel's condition and location in Milwaukee, I felt the final amount was excessive
The hotel’s condition was slightly old and not new, with dirty floors. Considering the nightly rate was over $100+ ,(after checking out) I would recommend exploring other options that offer better value and amenities.
The room was clean
The staff was great
The bar was not well put together but it works.I was there because I thought it was closed to where my father is buried. But it wasn’t. I still enjoyed the hotel. Thanks . The best to fully getting the bar and restaurant all together. Thanks
I always like staying here when I either fly out of MKE or go to the brewers games. Hotel is always a great price and rooms are clean. Cant ask for much more.
The room was nice but we did find some black mold in the morning. Told front desk about it and nothing was done. Not impressed...
The towels felt rough and gritty. The shower was out of soap and The TV didnt work very well. I probaby wont stay here again.
Everything was fine, front desk people very friendly and went out of their way to help. We had requested bathroom and garbage to be taken care of; they did not replace bath get which was empty, took container out but did not replace. Showering with out soap is not ok. Took several requests to get towels and bath mat replaced.
I really enjoyed my stay at Crowne Plaza. The room was nice, there are plenty of food options within a mile or two (including in the hotel), and it's close to the airport. But the people working at Crowne Plaza made the difference - so many smiling faces!