酒店回复: Dear Josmeyr, Thank you for taking the time to tell us about your experience at Holiday Inn Express TAVARES - LEESBURG.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
5.0分
家庭亲子
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Staff very friendly and helpful. Everything is clean. Didn't get to try breakfast so can't give details about that. Needed a comfortable place to sleep, AS usual, Holiday inn always delivers. LOTS OF RESTAURANTS and shopping within a 5 minutes drive. Just a little difficult turning FROM property. BUSY BUSY ROADWAY.... I Definitely recommend this nice, quiet, safe and clean hotel . Will stay again when I'm in the area
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酒店回复: Thank you for taking the time to tell us about your experience at Holiday Inn Express TAVARES - LEESBURG.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you,
5.0分
其他
The bed was extremely comfortable, always my biggest concern. Holiday Inn Express always have the best beds!!
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酒店回复: Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express TAVARES - LEESBURG.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express!
5.0分
其他
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Beautiful smell, not like perfume, very clean and all staff was wonderful. Having paper plates out when the food plce forgot to give us them was the best thing ever. Not needing to beg or even pay, just help yourself, what a great change from the norm now!
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酒店回复: Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express TAVARES - LEESBURG.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express!
2.0分
家庭亲子
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There was ants in our room, we were not notified that the pool was closed our entire stay for safety hazards through the Florida board of
health. someone threw up in the lobby while we were trying to check out which smelled through out the entire first floor and the elevator which made check out very uncomfortable
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酒店回复: Dear Valued Guest, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TAVARES - LEESBURG.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.
1.0分
其他
Advertised as accessible but wasn't. Pool was closed for the week. Desk manager was condescending and rude
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酒店回复: Dear Valued Guest, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TAVARES - LEESBURG.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.
5.0分
其他
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Variety of fruit, yogurts, granolas with hot oatmeal available during breakfast was great. My son left his $120 flip flops and we stop by 8 hrs later and they were available in the lost & found. I’ve stayed at other hotels and left items that were never returned. The staff was pleasant and friendly at check in & out.
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酒店回复: Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express TAVARES - LEESBURG.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express!
2.0分
其他
Room smells musty and is humid. Shower curtain rod was bent and broken that the shower curtain will not stay in place. Air conditioner was very noisy.
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酒店回复: Dear Valued Guest, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TAVARES - LEESBURG.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.
1.0分
其他
The amount of noise and door knocking and running around in the halls till 2 in the morning really should be something the staff should address.
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酒店回复: Dear Valued Guest, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TAVARES - LEESBURG.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.
5.0分
其他
Nice clean room. Adorably decorated lobby for Halloween. Great staff with helpful recommendations.
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酒店回复: Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express TAVARES - LEESBURG.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express!
优质的服务
Staff very friendly and helpful. Everything is clean. Didn't get to try breakfast so can't give details about that. Needed a comfortable place to sleep, AS usual, Holiday inn always delivers. LOTS OF RESTAURANTS and shopping within a 5 minutes drive. Just a little difficult turning FROM property. BUSY BUSY ROADWAY.... I Definitely recommend this nice, quiet, safe and clean hotel . Will stay again when I'm in the area
The bed was extremely comfortable, always my biggest concern. Holiday Inn Express always have the best beds!!
Beautiful smell, not like perfume, very clean and all staff was wonderful. Having paper plates out when the food plce forgot to give us them was the best thing ever. Not needing to beg or even pay, just help yourself, what a great change from the norm now!
There was ants in our room, we were not notified that the pool was closed our entire stay for safety hazards through the Florida board of
health. someone threw up in the lobby while we were trying to check out which smelled through out the entire first floor and the elevator which made check out very uncomfortable
Advertised as accessible but wasn't. Pool was closed for the week. Desk manager was condescending and rude
Variety of fruit, yogurts, granolas with hot oatmeal available during breakfast was great. My son left his $120 flip flops and we stop by 8 hrs later and they were available in the lost & found. I’ve stayed at other hotels and left items that were never returned. The staff was pleasant and friendly at check in & out.
Room smells musty and is humid. Shower curtain rod was bent and broken that the shower curtain will not stay in place. Air conditioner was very noisy.
The amount of noise and door knocking and running around in the halls till 2 in the morning really should be something the staff should address.
Nice clean room. Adorably decorated lobby for Halloween. Great staff with helpful recommendations.