酒店回复: Thank you for letting us know about your stay. We look forward to seeing you next time you're in Cocoa Beach.
3.0分
家庭亲子
原文
翻译提供方:Google
网络连接很差。前台根本没有任何指示。她只是把钥匙交给你,却没有告诉你所有设施的位置。
房间和浴室都过时了。厕所比一般的要低。
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酒店回复: Dear Guest,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience is an isolated incident.I hope you choose to stay with us again, whenever your travels bring you back to the area.
酒店回复: Thank you for sharing your experience while staying with us at the Courtyard by Marriott in Cocoa Beach. We hope to see you again when your travels bring you back to the area.
酒店回复: Thank you for sharing your experience while staying with us at the Courtyard by Marriott in Cocoa Beach. We hope to see you again if your travels bring you back to the area.
3.0分
家庭亲子
原文
翻译提供方:Google
我们的房间里有蟑螂。水压很差。房间总体来说很陈旧。小酒馆的价格太疯狂了。但位置很棒!
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酒店回复: Thank you for sharing your experience while staying with us at the Courtyard by Marriott in Cocoa Beach. Your experience was not up to our standards. I sincerely apologize that this happened to you. We hope you to see you again if your travels bring you back to the area.
5.0分
家庭亲子
原文
翻译提供方:Google
很棒的酒店!我们在这里住过几次,从不失望。员工友好,客房服务很棒!
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酒店回复: Thank you so much for your kind words. We look forward to your next stay!
5.0分
情侣出游
原文
翻译提供方:Google
这家酒店太棒了,我喜欢这里的一切,我都不想离开,非常干净,安静,方便,每个人都非常友好和善良
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酒店回复: Thank you for sharing your experience while staying with us at the Courtyard by Marriott in Cocoa Beach. We hope to see you again when your travels bring you back to the area.
5.0分
其他
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The room was exceptionally clean! The level of cleanliness was evident not just visually, but also the room and the entire hotel smelled clean. That may be due to a recent remodel. However it came to be, it was noticed and greatly appreciated. Often times rooms smell stuffy, mildewy, like a carton of cigarettes or a combination of those. What helps in these situations is a window that actually opens... this hotel excels in that area because it offers balconies with most rooms. The balcony itself was spectacular due to the size and the privacy it provided. Returning to the room, the decor was modern. The room included a decent sized television, a mini fridge, and a microwave. I must mention the thermostat control and programming. Most hotels have a system where the fan cannot be turned off. This one was quiet when running but had an auto off mode, like a normal home has. The benefit for me is that I don't wake up stuffy due to the unit blowing all night. There was a sofa that turned into a full sized bed, but not like the ones I normally see. It was cleverly designed with 3 sections of standard thickness mattresses! Although I didn't have a need to use it for sleeping, it seemed like it would be extremely comfortable for resting. It was certainly relaxing for sitting purposes. The bathroom had a nice shower enclosure with a hefty sliding glass door. It proved very spacious and welcoming. I loved the shaded parking area as well. It was the best hotel experience for us in years!
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酒店回复: Thank you for putting together such a great and detailed review of your stay at our Courtyard. We are delighted to know you enjoyed the comfort and decor of our newly renovated guestroom and private balcony. Your comments are genuinely appreciated! I will be sure to pass them on to our team! We look forward to hosting you again when visiting the Cocoa Beach area!
4.0分
其他
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The room was clean however the AC was not cooling. The maintenance man came later and changed out the whole unit while we were in the room which was fine. We booked the Cruise shuttle then we decided to get a rental so I advised the front desk person that we go a rental so we no longer needed a shuttle. Luckily, I checked back the next night because we were still booked for the shuttle plus the 12 dollar a night parking spot. The manager on duty was advised and we had to come down and fix the problem. All was fix just an inconvenience.
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酒店回复: Thank you for sharing your experience while staying with us at the Courtyard by Marriott in Cocoa Beach. I apologize for the inconvenience's you had while staying with us but am happy to hear that we where able to take care of them for you promptly. We hope to see you again if your travels ever bring you back to the Space Coast.
酒店地理位置不错。房间还可以,泳池不太好。我更喜欢街那头的希尔顿酒店。
漂亮的入口区,高档的家具,非常好的位置,就在海滩上,美味的早餐,但需要额外付费
我不喜欢的是额外的停车费
网络连接很差。前台根本没有任何指示。她只是把钥匙交给你,却没有告诉你所有设施的位置。
房间和浴室都过时了。厕所比一般的要低。
你们的床太旧了,而且太软太凹凸不平了!我们要求换新一点/更硬一点的枕头,结果换来的却是更旧/更破旧的枕头。
卧室的睡眠体验太糟糕了!
房间很漂亮,办理入住的工作人员很棒。离海滩很近,步行约 40 分钟即可到达码头,但非常值得。房间干净舒适。绝对会再次入住!
我们的房间里有蟑螂。水压很差。房间总体来说很陈旧。小酒馆的价格太疯狂了。但位置很棒!
很棒的酒店!我们在这里住过几次,从不失望。员工友好,客房服务很棒!
这家酒店太棒了,我喜欢这里的一切,我都不想离开,非常干净,安静,方便,每个人都非常友好和善良
The room was exceptionally clean! The level of cleanliness was evident not just visually, but also the room and the entire hotel smelled clean. That may be due to a recent remodel. However it came to be, it was noticed and greatly appreciated. Often times rooms smell stuffy, mildewy, like a carton of cigarettes or a combination of those. What helps in these situations is a window that actually opens... this hotel excels in that area because it offers balconies with most rooms. The balcony itself was spectacular due to the size and the privacy it provided. Returning to the room, the decor was modern. The room included a decent sized television, a mini fridge, and a microwave. I must mention the thermostat control and programming. Most hotels have a system where the fan cannot be turned off. This one was quiet when running but had an auto off mode, like a normal home has. The benefit for me is that I don't wake up stuffy due to the unit blowing all night. There was a sofa that turned into a full sized bed, but not like the ones I normally see. It was cleverly designed with 3 sections of standard thickness mattresses! Although I didn't have a need to use it for sleeping, it seemed like it would be extremely comfortable for resting. It was certainly relaxing for sitting purposes. The bathroom had a nice shower enclosure with a hefty sliding glass door. It proved very spacious and welcoming. I loved the shaded parking area as well. It was the best hotel experience for us in years!
The room was clean however the AC was not cooling. The maintenance man came later and changed out the whole unit while we were in the room which was fine. We booked the Cruise shuttle then we decided to get a rental so I advised the front desk person that we go a rental so we no longer needed a shuttle. Luckily, I checked back the next night because we were still booked for the shuttle plus the 12 dollar a night parking spot. The manager on duty was advised and we had to come down and fix the problem. All was fix just an inconvenience.