酒店回复: Thank you for sharing your feedback. We’re glad to hear that our staff was kind and helpful during your stay. However, we sincerely apologize for the cleanliness issues you encountered in your room. This is certainly not the standard we aim to uphold, and we’ll be addressing these concerns with our housekeeping team immediately to ensure this doesn’t happen again. We truly appreciate your understanding and hope you’ll give us the opportunity to provide a better experience during your next visit

酒店回复: Thank you for sharing your feedback! We're so glad to hear that you had a great stay with us. It’s wonderful to know that you found our staff to be responsive and that the rooms and pool area met your expectations for cleanliness. We’re also happy to hear the highway noise wasn't a disturbance. We appreciate your kind words and hope to welcome you back soon for another enjoyable stay!

酒店回复: Dear Shawn,Thank you so much for your kind words! We're delighted to hear that our staff made such a positive impression on you with their friendly and helpful service. We also appreciate your feedback regarding the pool – we understand that a heated pool can enhance the experience, and we'll certainly consider this for future improvements.We also acknowledge your comments about the exterior appearance of the hotel. While we take pride in the quality of our facilities, we understand that the surrounding area plays an important role in the overall impression. Rest assured, your feedback will be shared with the appropriate team.Thank you again for your thoughtful review, and we hope to welcome you back soon for another excellent stay!

酒店回复: Dear Flavius,On behalf of our entire team I would like to apoloigize for the issues you experianced while staying with us.

酒店回复: Thank you for taking the time to share your feedback. We’re thrilled to hear that you enjoyed your room and found it comfortable. It’s always great to know that our guests appreciate the quality of the accommodations.We sincerely apologize for the inconvenience you experienced with the shower. Your comments regarding the water leakage have been passed along to our maintenance team to ensure this issue is addressed and resolved promptly. We also understand that a handicapped-accessible room may not have been necessary for your stay, and we appreciate you bringing this to our attention.Your comfort and satisfaction are incredibly important to us, and we hope to have the opportunity to welcome you back to a room that better suits your needs in the future.

酒店回复: Thank you for sharing your feedback with us. We're glad to hear that you found the room clean and that our front desk staff was friendly and informative. However, we sincerely apologize for the issues you encountered with the toilet seat, sink spigot, and the slick shower floor. These concerns are important to us, and we will have our maintenance team address them immediately to ensure future guests have a more comfortable experience.We truly appreciate your input, as it helps us improve, and we hope to welcome you back for a better experience in the future.

酒店回复: Thank you for your kind words about our support team. We're glad to hear that you received helpful service. However, we sincerely apologize for the long wait times due to understaffing. We understand how frustrating it can be to wait for assistance, and we're actively working to improve our staffing to ensure quicker response times. Your feedback is invaluable, and we truly appreciate your understanding. We hope to provide you with an even better experience on your next stay.

酒店回复: Thank you for your review. This helps us maintain our excellent product and to improve to achieve perfection.

酒店回复: Thank you for taking the time to share your feedback. I’m truly sorry to hear that your experience did not meet expectations. We sincerely apologize for the condition of the property, the quality of breakfast, and any concerns you had about the location.Your comments have been shared with our management team so we can address these issues directly. Guest safety and comfort are top priorities for us, and we’re taking steps to improve both the upkeep of our property and the quality of amenities we offer.We appreciate your input—it helps us do better. Should you consider giving us another chance in the future, we’d love the opportunity to provide a more comfortable and welcoming stay.