酒店回复: Patrick, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.
5.0分
情侣出游
原文
翻译提供方：Google
美好的
展开
酒店回复: Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.
5.0分
其他
展开
I don't travel often, but this is actually the second time I've stayed here while on a road trip. I felt safe, the staff were wonderful, and I love the gated area around the pool. Although the pool wasn't open, there's a lovely sitting area with a propane fire pit table. Had it been cool out like it was on my last trip, I definitely would have had it lit! It's so nice to have an area to kick back and relax after a full day of driving. It's also extremely convenient to have a restaurant on-site. If you're not feeling up to going anywhere else, it's there for you!
展开
酒店回复: Dear Guest,Thank you for sharing such a thoughtful review. We are glad to hear you felt safe and enjoyed the welcoming service from our staff. It is great that you appreciated the gated pool area and the cozy fire pit sitting space, even though the pool was closed during your stay. We are also pleased that the on-site restaurant added convenience to your road trip. Your continued trust means a lot, and we look forward to welcoming you again on future travels.Sincerely, Response Management team
5.0分
商务出差
展开
The staff were Very helpful and friendly. The hotel is updated, clean and well kept. I loved that the room was nice and cool when I walked in. I didn't have to wait and hope that it would cool down. I loved that I could grab a coffee at the bistro on my way out....especially because I was running late!
酒店回复: Thank you for the amazing review!
5.0分
情侣出游
Tesla Supercharger next parking lot.
展开
酒店回复: Dear Jack,Thank you for your review. We are glad you found the nearby Tesla Supercharger convenient during your stay. Having accessible amenities close by adds to the comfort and ease of travel for our guests. We appreciate your feedback and look forward to welcoming you again for another pleasant visit.Sincerely, Response Management team
3.0分
家庭亲子
Great experience need to work on upgrading beds and bedding like pillows were trash and bed was hard
展开
酒店回复: Michelle, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!
4.0分
其他
展开
This was an overnight stay on our way back to Florida. Checkin was fine. When we got to our room the door was open & air conditioning not turned on. Ottoman was missing from sofa & only 1 bath towel. I called the front desk for more towels & was told they would get them to us right away. We waited over an hour & still no towels. My husband went down to see what the problem was & was told he needed to come downstairs to pick them up. What???? Checked out early the next morning & waited for the girl in the back to finally come out to the front desk to take our room keys. Not sure if we will stay here again.
展开
酒店回复: Susan, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.
4.0分
其他
展开
Comfortable
Very pleased with the hotel location, service and pet policy. I was able to be comfortable knowing I would not experience an allergic reaction to pets roaming the hotel.
展开
酒店回复: We appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
3.0分
其他
展开
Bin voy? Not so much
Clean and well appointed. Facility seemed understaffed. Tv quote "system not working properly now". Smoke detector not connected. No amenities in bathroom as pictured in website. These items are a matter of management and staff. The on-site manager seemed to be overworked and short of staff. That is not his fault. Beds comfortable. A/C system quiet and easily controlled. Food available at small attended bar in lobby. Access to hwy excellent. Lobby spacious. Room spacious. If you're looking for breakfast it's there, but at a price.
展开
酒店回复: Wayne, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!
2.0分
其他
The bathroom and bedding did not feel clean.
There was a dirty towel in our bathroom when we checked in.
展开
酒店回复: Thank you for taking the time to review us, Eric. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
美丽的酒店
非常棒的酒店。员工超级友好。房间漂亮，干净舒适。交通便利，附近有餐厅、购物中心。我们夏天还会再来！！！！
美好的
I don't travel often, but this is actually the second time I've stayed here while on a road trip. I felt safe, the staff were wonderful, and I love the gated area around the pool. Although the pool wasn't open, there's a lovely sitting area with a propane fire pit table. Had it been cool out like it was on my last trip, I definitely would have had it lit! It's so nice to have an area to kick back and relax after a full day of driving. It's also extremely convenient to have a restaurant on-site. If you're not feeling up to going anywhere else, it's there for you!
The staff were Very helpful and friendly. The hotel is updated, clean and well kept. I loved that the room was nice and cool when I walked in. I didn't have to wait and hope that it would cool down. I loved that I could grab a coffee at the bistro on my way out....especially because I was running late!
Tesla Supercharger next parking lot.
Great experience need to work on upgrading beds and bedding like pillows were trash and bed was hard
This was an overnight stay on our way back to Florida. Checkin was fine. When we got to our room the door was open & air conditioning not turned on. Ottoman was missing from sofa & only 1 bath towel. I called the front desk for more towels & was told they would get them to us right away. We waited over an hour & still no towels. My husband went down to see what the problem was & was told he needed to come downstairs to pick them up. What???? Checked out early the next morning & waited for the girl in the back to finally come out to the front desk to take our room keys. Not sure if we will stay here again.
Comfortable
Very pleased with the hotel location, service and pet policy. I was able to be comfortable knowing I would not experience an allergic reaction to pets roaming the hotel.
Bin voy? Not so much
Clean and well appointed. Facility seemed understaffed. Tv quote "system not working properly now". Smoke detector not connected. No amenities in bathroom as pictured in website. These items are a matter of management and staff. The on-site manager seemed to be overworked and short of staff. That is not his fault. Beds comfortable. A/C system quiet and easily controlled. Food available at small attended bar in lobby. Access to hwy excellent. Lobby spacious. Room spacious. If you're looking for breakfast it's there, but at a price.
The bathroom and bedding did not feel clean.
There was a dirty towel in our bathroom when we checked in.