酒店回复: Wah! Thanks for the glowing review! We're thrilled to hear you had an amazing experience! Hope to see you again soon!
4.0分
家庭亲子
展开
Our first room had a leak under the sink and Sandra at the front office moved us immediately to another room. No arguments, just quickly jumped in and solved the problem.
Young lady who did the morning food service was very friendly and kept everything fresh and clean.
展开
酒店回复: Thank you for sharing your experience. We’re glad Sandra was able to get you into a new room right away and that the morning food service team kept everything fresh and friendly. Appreciate the feedback!
4.0分
其他
Our stay was very pleasant and comfortable. Staff was very friendly. Breakfast was great.
Would stay here again.
展开
酒店回复: Wah! Thanks for the glowing review! We're thrilled to hear you had an amazing experience! Hope to see you again soon!"
3.0分
家庭亲子
展开
The room and bathroom were clean and comfortable, but the bathtub faucet was not connected to anything substantial and the shower had very little water pressure, it was actually difficult to rinse off.
展开
酒店回复: Thanks for sharing your feedback! Sorry to hear about the issues with the bathtub faucet and shower water pressure. We'll definitely look into getting those fixed ASAP so future guests don't have the same experience. Appreciate you letting us know!
3.0分
商务出差
Room smelled moldy. Staff was very courteous. Bed was comfy. Hotel could be a little updated
展开
酒店回复: Thanks for sharing your feedback! Sorry to hear about the musty smell in the room. We'll look into that. Good to hear the staff treated you well and the bed was comfy. We appreciate your suggestions about updating the hotel and will pass them along.
2.0分
其他
展开
No water at check in due to plumbing issue. Shower head is so corroded that we skipped showers. Mini pillows that caused stiff necks and a poor night’s sleep. Creaky elevator that contributed to the overall sketchy experience. Overall- disappointing.
Decided to skip breakfast and go elsewhere.
展开
酒店回复: Sorry to hear about the issues with no water, corroded shower head, uncomfortable pillows, and creaky elevator. That's not the experience we aim to provide. We'll look into the plumbing and elevator issues ASAP and work on upgrading our pillows. Thanks for sharing your feedback, and hope you find better accommodations next time."
2.0分
其他
展开
I checked into my room and the associate at the front desk said there were 2 air machines in ny room and she would be up to remove them. I was in my room a few minutes and yes they were there and the room smelled. I changed went past the desk and said they were still there as I walked out the door. I came back late that night I looed to see if someone was at the front desk but no one was there. I went in to my room and they were still there. The room still smelled.
展开
酒店回复: That's super frustrating! Sorry the air machines weren't removed and the room still smelled. We'll look into it.
4.0分
其他
The building and rooms are showing their age but nothing was terrible. With two properties right beside this hotel, check them out first.
展开
酒店回复: Thanks for the honest feedback! Sorry to hear the property is showing its age. We'll definitely take that into consideration for future updates. Appreciate the tip about checking out the neighboring properties first – that's helpful advice for potential guests!"
2.0分
其他
展开
I've stayed in this hotel before and was very disappointed to see its current condition. Parking was very limited, the room itself smelled very strongly of mold, there were chunks of drywall that had fallen from the ceiling onto the floor and had not been vacuumed. I was staying in a handicapped equipped room and the sink had exposed splintered wood on the frame. There was large patches if visible black mold on the walls.
5.0分
其他
The room was great! The only thing wrong was one light bulb in the bathroom was out.
展开
酒店回复: Thank you for the kind words! We’re glad you enjoyed the room and apologize for the burnt‑out bulb. We’ll make sure it’s replaced right away. Thanks for letting us know
出色地
Our first room had a leak under the sink and Sandra at the front office moved us immediately to another room. No arguments, just quickly jumped in and solved the problem.
Young lady who did the morning food service was very friendly and kept everything fresh and clean.
Our stay was very pleasant and comfortable. Staff was very friendly. Breakfast was great.
Would stay here again.
The room and bathroom were clean and comfortable, but the bathtub faucet was not connected to anything substantial and the shower had very little water pressure, it was actually difficult to rinse off.
Room smelled moldy. Staff was very courteous. Bed was comfy. Hotel could be a little updated
No water at check in due to plumbing issue. Shower head is so corroded that we skipped showers. Mini pillows that caused stiff necks and a poor night’s sleep. Creaky elevator that contributed to the overall sketchy experience. Overall- disappointing.
Decided to skip breakfast and go elsewhere.
I checked into my room and the associate at the front desk said there were 2 air machines in ny room and she would be up to remove them. I was in my room a few minutes and yes they were there and the room smelled. I changed went past the desk and said they were still there as I walked out the door. I came back late that night I looed to see if someone was at the front desk but no one was there. I went in to my room and they were still there. The room still smelled.
The building and rooms are showing their age but nothing was terrible. With two properties right beside this hotel, check them out first.
I've stayed in this hotel before and was very disappointed to see its current condition. Parking was very limited, the room itself smelled very strongly of mold, there were chunks of drywall that had fallen from the ceiling onto the floor and had not been vacuumed. I was staying in a handicapped equipped room and the sink had exposed splintered wood on the frame. There was large patches if visible black mold on the walls.
The room was great! The only thing wrong was one light bulb in the bathroom was out.