酒店回复: Thank you for your honest feedback and for staying with us. We’re glad to hear our team was able to respond promptly to the issue with the blinds, but we’re truly sorry that other aspects of your room and the hallways didn’t meet expectations.We understand your concerns about the condition of the room and appreciate you bringing them to our attention. Guest feedback like yours plays an important role in helping us identify areas that need improvement. While updates are planned on a property-wide level, we know how important a fresh and comfortable environment is and will share your comments with our leadership team.We appreciate you staying with us and hope to have the chance to offer you a better experience in the future.
4.0分
商务出差
原文
翻译提供方:Google
酒店还行,在同类酒店中没什么特别之处。早餐一般,员工服务不够周到。
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酒店回复: Thank you for taking the time to rate us. I hope that you have a wonderful day!
4.0分
家庭亲子
Staff was awesome. Room was clean and comfortable. The only reason I gave a 4 the beds were very hard and pillows flat.
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酒店回复: Thank you so much for sharing your experience with us. We’re delighted to hear that you found our staff awesome and enjoyed the cleanliness and comfort of your room. We truly appreciate your honest feedback regarding the bed and pillows. Your comments help us identify areas where we can improve, and we’ll be sure to review this with our team. We hope to welcome you back soon and provide an even better stay next time.
5.0分
商务出差
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Great Hotel and excellent staff who help with issues and don’t quote rules etc.
It is quiet and well placed to get around Atlanta.
The bar menu is a little limited but the food is great
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酒店回复: Thank you for taking the time to rate us. I hope that you have a wonderful day!
5.0分
其他
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Staff was awesome, especially Jayda who checked us in; room was excellent, the only thing that could have been a little better was the Keurig Coffee -- I have purchased many for home and office use as well as gifts and this model was the only one I have ever had any issues with. Even though, would gladly recommend this hotel any day of the week.
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酒店回复: Thank you for taking the time to rate us. I hope that you have a wonderful day!
5.0分
其他
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Great property! However, I am not good with a parking fee. I have to drive to stay. Why are you charging for parking? I will look elsewhere in the future. I used to stay at the Marriott Courtyard across the street. Until they started charging for parking.
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酒店回复: Thank you for taking the time to rate us. We started charging for parking at the beginning of the year, and this information is available on our website. Due to changes in market dynamics, all hotels in this area will soon have paid parking. We truly value your feedback and your loyalty, and we hope to have the opportunity to welcome you back in the future.
早餐有水果
环境:周边吃饭和简单购物相对比较方便,位置还不错
设施:健身房就在楼下,设备还可以
卫生:房间卫生干净,服务中规中矩,符合预期
环境服务答题不错,但是我们入住时,发现窗帘上有一根缝衣针,差点差点扎到手!不知道是故意的还是无意的,真的很危险!!!
酒店相当不错!干净整洁,而且直截了当——真的没什么可抱怨的。唯一的问题是,直到后来我问前台(我看到外面有标志)才知道停车问题——看来停车是要付费的,哈哈。
我不确定亚特兰大是不是有这种现象,但我觉得这值得注意。停车网站上说除非需要付费(实际上就是这么写的),否则不会收费。结果一分钟后就收了6美元。这没什么大不了的,只是我当时没意识到。只是需要注意一下。
还可以。只是房间和走廊确实有点老旧。走廊和房间里的窗帘都有洞和污渍。我们住的是残疾人专用房,百叶窗是电动的,但坏了。我们报告了问题,他们很快就修好了,这点挺好的。总的来说,房间确实有点破旧。
为什么这些价值数百万美元的连锁酒店不好好翻新一下客房呢?
酒店还行,在同类酒店中没什么特别之处。早餐一般,员工服务不够周到。
Staff was awesome. Room was clean and comfortable. The only reason I gave a 4 the beds were very hard and pillows flat.
Great Hotel and excellent staff who help with issues and don’t quote rules etc.
It is quiet and well placed to get around Atlanta.
The bar menu is a little limited but the food is great
Staff was awesome, especially Jayda who checked us in; room was excellent, the only thing that could have been a little better was the Keurig Coffee -- I have purchased many for home and office use as well as gifts and this model was the only one I have ever had any issues with. Even though, would gladly recommend this hotel any day of the week.
Great property! However, I am not good with a parking fee. I have to drive to stay. Why are you charging for parking? I will look elsewhere in the future. I used to stay at the Marriott Courtyard across the street. Until they started charging for parking.