酒店回复: Thank you for your honest feedback and for staying with us. We’re glad to hear our team was able to respond promptly to the issue with the blinds, but we’re truly sorry that other aspects of your room and the hallways didn’t meet expectations.We understand your concerns about the condition of the room and appreciate you bringing them to our attention. Guest feedback like yours plays an important role in helping us identify areas that need improvement. While updates are planned on a property-wide level, we know how important a fresh and comfortable environment is and will share your comments with our leadership team.We appreciate you staying with us and hope to have the chance to offer you a better experience in the future.
4.0分
商务出差
原文
翻译提供方：Google
酒店还行，在同类酒店中没什么特别之处。早餐一般，员工服务不够周到。
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酒店回复: Thank you for taking the time to rate us. I hope that you have a wonderful day!
5.0分
其他
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Great property! However, I am not good with a parking fee. I have to drive to stay. Why are you charging for parking? I will look elsewhere in the future. I used to stay at the Marriott Courtyard across the street. Until they started charging for parking.
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酒店回复: Thank you for taking the time to rate us. We started charging for parking at the beginning of the year, and this information is available on our website. Due to changes in market dynamics, all hotels in this area will soon have paid parking. We truly value your feedback and your loyalty, and we hope to have the opportunity to welcome you back in the future.
5.0分
其他
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Great hotel. Only issues we had: room stayed cool but the A/C wasn’t cutting the humidity in room- towels weren’t drying, sheets, clothes felt damp. Also- only two towels/cloths in bathroom.
The breakfast was absolutely superb!!
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酒店回复: Thank you taking the time to rate us and for the feedback regarding your stay experience. We will review this with our maintenance and housekeeping team. I hope that you have a wonderful day!
1.0分
家庭亲子
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No free breakfast at hotel and had to pay for parking and bed was hard for me. I paid double for this hotel compared to hotels in the area with softer beds and free breakfast and free parking.
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酒店回复: Thank you for your feedback. We’re sorry to hear that your stay didn’t meet your expectations. We understand how important comfort and value are when traveling, and we regret that the bed wasn’t to your preference.Regarding parking and breakfast, we do our best to ensure transparency by clearly listing all hotel policies and amenities on our website and booking platforms. We’re sorry to hear this impacted your overall experience.We appreciate you choosing to stay with us and will take your comments into consideration as we work to improve. If your travels bring you back to the area, we hope to have the opportunity to better serve you.
4.0分
其他
Overall, it was a good place to stay. The listing said breakfast was free, but it wasn’t included, which was disappointing.
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酒店回复: Thank you for your review and for staying with us! We’re glad to hear you found it to be a good place overall, but we’re sorry to learn there was confusion about breakfast. While our website states that breakfast is available for a fee, we understand how disappointing it can be when expectations don’t align.We appreciate you bringing this to our attention and will continue working to ensure all listing details are as clear as possible across all platforms. We hope to have the opportunity to welcome you back in the future for an even better stay.
早餐有水果
环境：周边吃饭和简单购物相对比较方便，位置还不错
设施：健身房就在楼下，设备还可以
卫生：房间卫生干净，服务中规中矩，符合预期
环境服务答题不错，但是我们入住时，发现窗帘上有一根缝衣针，差点差点扎到手！不知道是故意的还是无意的，真的很危险！！！
酒店相当不错！干净整洁，而且直截了当——真的没什么可抱怨的。唯一的问题是，直到后来我问前台（我看到外面有标志）才知道停车问题——看来停车是要付费的，哈哈。
我不确定亚特兰大是不是有这种现象，但我觉得这值得注意。停车网站上说除非需要付费（实际上就是这么写的），否则不会收费。结果一分钟后就收了6美元。这没什么大不了的，只是我当时没意识到。只是需要注意一下。
还可以。只是房间和走廊确实有点老旧。走廊和房间里的窗帘都有洞和污渍。我们住的是残疾人专用房，百叶窗是电动的，但坏了。我们报告了问题，他们很快就修好了，这点挺好的。总的来说，房间确实有点破旧。
为什么这些价值数百万美元的连锁酒店不好好翻新一下客房呢？
酒店还行，在同类酒店中没什么特别之处。早餐一般，员工服务不够周到。
Great property! However, I am not good with a parking fee. I have to drive to stay. Why are you charging for parking? I will look elsewhere in the future. I used to stay at the Marriott Courtyard across the street. Until they started charging for parking.
Great hotel. Only issues we had: room stayed cool but the A/C wasn’t cutting the humidity in room- towels weren’t drying, sheets, clothes felt damp. Also- only two towels/cloths in bathroom.
The breakfast was absolutely superb!!
No free breakfast at hotel and had to pay for parking and bed was hard for me. I paid double for this hotel compared to hotels in the area with softer beds and free breakfast and free parking.
Overall, it was a good place to stay. The listing said breakfast was free, but it wasn’t included, which was disappointing.