Loved it, very modern and nice amenities. The only thing that could be better is our key card on the door was a little finicky even after getting new key cards. But if you pulled the door handle toward yourself and then stuck the key card in it worked eventually. Thank you to the kind staff and free coffee it was an amaxing first experience in boise and i will stay there again!
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酒店回复: Thank you so much for your wonderful comments! I’m delighted to hear you enjoyed our modern accommodations, thoughtful amenities, and kind staff—and that your first experience in Boise was such a positive one.I do apologize for the issue you experienced with your key card and appreciate you bringing it to our attention. Our maintenance team will be inspecting that door to ensure it’s working properly for future guests.We’re so glad to know you’ll be staying with us again and look forward to welcoming you back to Candlewood Suites Boise Towne Square!
5.0分
其他
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Affordable pet friendly. All staff members kind and helpful. Bed was comfortable and room was clean and well equipped. Close to everything we wanted to do in Boise.
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酒店回复: Thank you for sharing your feedback! We’re delighted to hear you enjoyed your stay and appreciated our clean, comfortable, and well-equipped rooms. It’s great to know our location made it easy for you to explore Boise and that our friendly team helped make your visit enjoyable. We look forward to welcoming you and your pet back the next time you’re in town!
饭店未提供早餐,稍有不便,但热咖啡及水果可以免费取用;且贩售的冷冻食品,价格合理,搭配房间内的微波炉使用,也算解决了早餐问题。
我到达时,房间里的冰箱坏了——房间里很热,电视也打不开。我愿意忽略这一点,因为我来城里参加一个节日,大部分时间都不在家——然而,我付了钱的两个晚上,当我回到房间时,我的钥匙都不能用了。我不得不两个晚上都回去拿一把新钥匙。当我询问我是否有权获得任何形式的退款以弥补这些不便时,我想补充一下,那天是我生日,我被告知因为我是通过 ******* 预订的,他们无法帮助我。
我们的房间不是“套房”。而是单间。
酒店正在进行大规模改造。我们房间里的淋浴喷头非常糟糕!因为流出的水太少,洗澡时间是原来的两倍。
食物味道难闻
很脏。有些食物味道很重,而且一直没去掉。味道一直留在我的衣服上,直到前几天也没去掉。前台的工作人员很好心,试图帮我去除味道,但没有用。房间都卖光了,也没有其他房间了。我无法适应这种味道,开始头疼,我不得不买一支蜡烛来掩盖味道才能入睡。这可能是最糟糕的酒店体验。
当时正在进行装修,破旧的地方简直是一场灾难。第二天早上,工作人员在走廊里非常吵闹。
呸
这个地方正在装修,我在预订房间之前并不知道这一点——这里很乱,很吵
很脏
浴室地板很脏。房间外面到处都是未完成的油漆。
好的
好的
Loved it, very modern and nice amenities. The only thing that could be better is our key card on the door was a little finicky even after getting new key cards. But if you pulled the door handle toward yourself and then stuck the key card in it worked eventually. Thank you to the kind staff and free coffee it was an amaxing first experience in boise and i will stay there again!
Affordable pet friendly. All staff members kind and helpful. Bed was comfortable and room was clean and well equipped. Close to everything we wanted to do in Boise.