Everything was excellent except for the lack of cleanliness of the shower. It should sparkle for the price I paid.
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酒店回复: Thank you for the review of our hotel during your stay. I apologize that your bathroom was not cleaned to our Hilton standard. Please be ensured that we make every effort to make sure each room is cleaned and ready to welcome in each guest. I am sorry that we fell short of this in your room.
4.0分
其他
Pillows were shapeless lumpy sacks and slept with a kink in my neck. Lobby staff often not present.
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酒店回复: Thank you for your recent stay and for taking the time to share your experience. We are glad you chose to stay with us while in Boise.However, we are very sorry to hear about the issue you experienced with our front desk and that you had a couple uncomfortable pillows. Please accept our sincerest apologies. We have shared your feedback with our team to ensure we address this issue immediately.We value your feedback and hope you will give us another chance to provide you with the perfect experience you deserve.
3.0分
家庭亲子
Will never stay here again. We visit Boise frequently but the idea they are charging $7 a day for parking is outrageous and robbery.
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酒店回复: Thank you for sharing your feedback regarding the parking fee for your recent stay. We sincerely apologize that the cost was a point of concern. Our parking fee helps us maintain the security and upkeep of our facilities, ensuring your vehicle is safe and the area is well-maintained. We understand that parking costs can be unexpected, and we appreciate you bringing this to our attention. We are looking into ways to better communicate these fees in advance to prevent similar surprises for our future guests, and we hope to welcome you back for a more positive experience
2.0分
其他
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Hotel charges $7 to park. Website shows they have free parking. Staff was considerate but just blamed owners policy and they were working to fix the website. Note, this is not about the money, its about the principle. Also know the property's lot was only half full and directly across the street was a mall with tons of free parking.
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酒店回复: Thank you for taking the time to share your feedback about your recent stay and the parking fee you encountered. We sincerely apologize that the parking fee was not clearly communicated during your booking process and for any frustration it caused. The parking fee helps us cover the costs associated with maintaining a secure and well-lit facility, including security cameras and upkeep to ensure the safety of your vehicle during your stay. We understand that this was an unexpected cost, and we will be reviewing our booking channels to ensure clearer communication of our parking fees for future guests.We value your business and hope to have the opportunity to provide you with a more positive experience in the future. Please feel free to contact us directly if you'd like to discuss this further.
早餐可以选，停车方便，离机场近。有免费车接送机场。
服务态度非常好
值得推荐的美食是 Good Wood BBQ 餐厅，步行即可轻松抵达。这家希尔顿酒店没有供应烈酒的执照。从酒店到机场交通便利。
这家酒店状况良好。喜欢该地区的步行便利性。工作人员友好且乐于助人。缺点是床太硬，而且我的邻居在凌晨 4 点将电视开得非常大声。
无法办理登机手续。登记人员声称他无法找到预订信息。责任归咎于 Orbitz。
停电，不是酒店的错。除此之外没有问题
Everything was excellent except for the lack of cleanliness of the shower. It should sparkle for the price I paid.
Pillows were shapeless lumpy sacks and slept with a kink in my neck. Lobby staff often not present.
Will never stay here again. We visit Boise frequently but the idea they are charging $7 a day for parking is outrageous and robbery.
Hotel charges $7 to park. Website shows they have free parking. Staff was considerate but just blamed owners policy and they were working to fix the website. Note, this is not about the money, its about the principle. Also know the property's lot was only half full and directly across the street was a mall with tons of free parking.